HDFC Bank — Mismarketing and Fraud in HDFC life Insurance

Address:Ahmedabad, Gujarat

I have salary account with HDFC bank and I wanted to invest to my some money so I visited HDFC bank here in Ahmedabad(Bopal Junction Branch). I wanted to buy Mutual funds and Mr Mohammadshahid Ansari Attanded me. He explained me that you will get more returns in our other investment policy and He also mentained that I will get 13% to 18% average return in our investment policy. I was agreed to invest in this policy but I had never signed in form of this investment. Next day 25000 deducted my my account and I got message from HDFC bank that "Dear Customer, pls note important details regarding your insurance Application No. XXXXXXXXXXXX44848"; INR 25000 premium payable on annual mode for 10 year(s). TnC apply-HDFC Life. I was socked after read this message. when I called mr Ansari he said only one thing that He submitted form by my permission because my signature was on the form. I have certain issues related this: 1. I was never maintained that "POLICY IS LONG TERM POLICY". 2. It is not an Investment Its a Life Insurance 3. I had signed on mutual funds form then how my signed came in form of Life Insurance? Obviously, I had gone to buy mutual funds and He took my signature in form of Life insurance form by cheating and also used my documents which were given for Mutual funds. Its fraud as well as mismarking on name of HDFC. Mr.Ansari Attanded on your behalf. I was not expecting this from HDFC bank and very obviously I need my money back. If you can't do this I am ready to do legal process because 25, 000 is not small amount for me. Another thing is that I have not get any other documents by mail or courier for this life insurance. I can't track my policy status. This was very bad experience with HDFC so now I am not going to invest anything with HDFC bank. I need my money back at any cost. Please reply from your side what can you do otherwise I will have to go for Legal action against Mr Ansari as well as HDFC. Call me for any console my number is [protected]
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