[Resolved]  HDFC Bank — Money Back not received even after due date passed

Address:Jind, Haryana

Hi I am Satbir Singh has taken the HDFC money back Policy for my son Amandeep, Policy no.[protected]. I am eligible for money back this year (11 Sept 2014 as due date) and have submitted all my documents on time . But I did not receive any cash back yet i.e. Around one month after due date. Please help me understand the delay and process my moneyback immediately along with Penalty. I have been calling to Mumbai office and other customer care numbers but did not receive any satisfactory resppnse. If the same continues in future and my money back is not received soonest, I will be compelled to take Legal Action. Hoping for a quick resolution. Thanks Satbir F/O Amandeep (Policy Holder) Poicy No[protected]
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Aug 14, 2020
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
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Dear Mr. Poonia,

We have noted your concerns and our team will contact you shortly.

Regards
HDFC Life
Dear Mr. Poonia,

Your concern has been investigated & the refund is under process. Assuring you of a timely refund.

We regret the inconvenience caused also please feel free to contact us on [protected]@hdfclife.com for any queries in the future.

Regards
HDFC Life
Hi
We did not receive money back amount which is due even after the due date has passed.
This is second time when HDFC is showing delay in responses which is losing our confidence with HDFC life.

Please help me understand the gap

Details:
Policy number: 13300697

Feel very disappointed with HDFC on seeing such repeated incidents.
Hi
We did not receive money back amount which is due even after the due date has passed.
This is second time when HDFC is showing delay in responses which is losing our confidence with HDFC life.

Please help me understand the gap

Details:
Policy number: 13300697

Feel very disappointed with HDFC on seeing such repeated incidents.

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