My name is Sachin Pawar an NRI, I have following observations :
1. For policy no. 10013932, I have we only paid premium 3 times due to
Internet error in May 14. The same was highlighted to your local representative
in nashik ( Mr. Chetan Goyal ) and he asked to come with all documentation which I fulfilled, in that process I have visited 3 times in 15 days. After 15 days he diverted me to your main branch at Old Agra Road in Nashik, where your people again asked for diff. document which I have given them. They promised me that my money will be refunded in 15 days. Till date no money refund refunded Nor any communication
2. So, finally again I contacted HDFC Customer care by mail ( [protected]@hdfclife.com), There also no response in last 14 days in spite of reminders.
3. If I search your site there no customer care no. for NRI. How do we contact HDFC life . This is puzzle for me
4. Then, we have paid the excess money why it takes long for HDFC life team and customer care to respond leave a side paying money back.
5. This is very frustrating and not expect such a service from HDFC.
6. If my claim.is genuine, I am expecting interest on my money, since last 7 months HDFC has not refunded my money.
7. In my opinion, this is cheating and if anyone misses to pay premium these guys levy huge penalty and if our money is with them they don't even respond to our complaints. Was this information helpful? | 
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