[Resolved]  HDFC Bank — What is going on: Please respond?

Address:

Faridabad, Haryana

Dear Sir or Madam: File Registration Number: IR0169489KPH ( zero) I received a call from one person named Devender Sharma, Cell Number: [protected]. According to Devender Sharma, he works at the Finance department of Insurance regulatory department (IRD), and has received an authorization letter from a person named “Bhanu Pratap” to collect the payment released by IRD for my policy amounting to Rs.195210 (Rupees One lakh, ninety five thousand, two hundred and ten only). The letter states that my financial condition is so bad that I do not have even a bank account where the payment due to me can be transferred, and that I am physically so handicapped that I am not able to approach the branch myself. I have been informed that IRD has released this amount on March 10th, 2014. First of all, I would like to inform you that I do not know any person named “Bhanu Pratap” and have not authorized him to collect any money on my behalf. Secondly, I do have bank accounts, and that can be verified from your records as the premiums that have been paid have been paid from those bank accounts. Thirdly, I am not physically disabled. First of all, you need to stop all payments to Bhanu Pratap, inform the police, and get this person arrested. Else the customers will lose all faith with HDFC bank or IRDA. I have multiple policies with HDFC, so I am not sure of what policy is being referred to here. If you can let me know the details of the policy, I will be able to verify this. Also, I need to check what is the status of my money with other HDFC Policies. Hoping for an early response and action, Poonam Arora [protected]@yahoo.com