[Resolved]  HDFC Bank — Worst Service and response

Address:

Hyderabad, Andhra Pradesh

I purchased HDFC ProGrowth Plus Policy No.[protected] month before but Still now I didn't get any document related to that. I asked them to send me the documents many times and I got response like "Dear Mr. Mani, Greetings from HDFC Life! This is with reference to your e-mail communication, the aforesaid Policy document is credited in eIA account number[protected] on November 28, 2014, kindly check and confirm us to assist you better. We hope to have addressed your concern. The present status of the My Account facility is Active. You may use the My Account facility to view the policy details, Premium Receipts, Annual Premium Statement and exercise the functionality of online transactions like Fund Switch / Premium Re-direction / Unit Statements (for Unit Linked policies). You can also register for e-mail / sms alerts etc. We assure you the best of our services always. Warm Regards, S Santosh Customer Service Officer" Than I asked to give eIA username and password to open but they gave stepts to generate OTP but with the given account number and data of birth I could not able to open it because it says "You have provided wrong details" After this i sent many mail to [protected]@hdfclife.com BUT NO RESPONSE AT ALL.. DEAR FRENDS PLEASE DONT PREFERE HDFC LIFE AND HDFC PRODUCT AT ALL...