[Resolved]  HDFC Bank — MISPLACEMENT OF ORIGINAL DOCUMENTS (REGISTRY) OF THE FLAT

Address:

New Delhi, Delhi

MYSELF JAYA SHARMA FROM DELHI. I HAD TAKEN A HOME LOAN FROM HDFC IN 2009 FOR BUYING A FLAT IN DELHI. I HAVE BEEN PAYING THE INSTALMENTS REGULARLY FROM THE DAY ONE WITHOUT EVEN A SINGLE DEFAULT. NOW AS THE INTEREST WAS MORE IN HDFC, I WAS SHIFTING THE SAME TO LICHFL, AND TO IT SANCTIONED, I ASKED FOR LIST OF DOCUMENTS AVAILABLE WITH HDFC. ON SUBMITTING THE REQUISITE FEE OF RS. 562, I GOT A LIST AFTER 10 DAYS WHICH DID NOT HAVE A MENTION OF THE LAST & THE IMPORTANT DOCUMENT ie THE REGISTRY OF THE FLAT IN MY NAME. UPON INQUIRY WITH THE CONCERNED BRANCH MANAGER, HE SAYS IT IS NOT AVAILABLE WITH US AND THE REGISTRAR HAS NOT SUBMITTED US THE ORIGINAL COPY, SO YOU GET IN TOUCH WITH OUR LAWYER AND GAVE ME HIS NO. iT WAS SUCH A BIG LIE TO DIGEST, AS I HAD THE PHOTOCOPY OF THAT REGISTRY WITH ME, WHICH WAS PROVIDED BY THE DEALERS WHEN THE SAME WAS SIGNED IN FRONT OF THE REGISTRAR AND HDFC DISOWNS IT, WHEREAS IT HAS TO BE TAKEN BY THEM FROM THE REGISTRAR DIRECTLY AND DEPOISTED IN THEIR OFFICE. SURPRISINGLY, HDFC IN THESE 7 YEARS, HAS NEVER WRITTEN / COMMUNICATED TO ME FOR THE MISPLACEMENT OF THE DOCUMENT. KINDLY HELP ME IN THE SAME, AS IT WOULD BE DIFFICULT FOR ME TO TRANSFER THE LOAN AS WELL AS SELL THE PROPERTY AT A LATER DATE WHEN REQUIRED WITHOUT ABSENCE OF THE ORIGINAL REGISTRY.