[Resolved] HDFC Bank Securities — Account opening charges | |||
HDFC securities recently opened my demat account and at the time of application they communicated that account opening charges will be INR 999 however after few day's i received message that INR 6294 deducted from my account against demat account opening charges . I complained HDFC customer care and they said your account open in different categories and it's one time non refundable fee so i asked what's different categories and they just keep repeating the same thing . It’s very disappointing that HDFC securities uses unethical business practices . Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved HDFC Securities customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Poor services
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Can somebody suggest me that what legal option i can explore again HDFC securities .
Thank you for calling. Please wait until your call is answered.
07:23 PM Connected to the call center
Rep This is Sanket, how may i assist u.
Rep Good Evening
Me Hi I would like to open demat account with HDFC securities
Me can you please explain me the charges for demat account
Me what are the categories available for demat account
Me r u still dere ?
Rep yes
Rep kindly confirm if you hold savings a/c?
Me yes
Rep in that case you can open 2 in 1 a/c ie demat + trading ; Demat there is no a/c opening charges.
Rep Trading A/c opening charges is Rs. 999/-
Rep Demat Account is free for the first year and from the second year the (AMC) annual maintainence charge of 750 will be levied depending upon the transactions
Rep are you online?
Rep For charges of demat acc you may contact to demat section
Rep We request you to contact HDFC BANK -Depository Services at [protected]@hdfcbank.com or[protected]Mumbai) extension -5, which is a specialized cell to address Demat related queries.
Rep Thank you & have a good time!
07:29 PM Call to call center has been disconnected
07:23 PM Connected to the call center
Rep This is Sanket, how may i assist u.
Rep Good Evening
Me Hi I would like to open demat account with HDFC securities
Me can you please explain me the charges for demat account
Me what are the categories available for demat account
Me r u still dere ?
Rep yes
Rep kindly confirm if you hold savings a/c?
Me yes
Rep in that case you can open 2 in 1 a/c ie demat + trading ; Demat there is no a/c opening charges.
Rep Trading A/c opening charges is Rs. 999/-
Rep Demat Account is free for the first year and from the second year the (AMC) annual maintainence charge of 750 will be levied depending upon the transactions
Rep are you online?
Rep For charges of demat acc you may contact to demat section
Rep We request you to contact HDFC BANK -Depository Services at [protected]@hdfcbank.com or[protected]Mumbai) extension -5, which is a specialized cell to address Demat related queries.
Rep Thank you & have a good time!
07:29 PM Call to call center has been disconnected
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