[Resolved]  HDFC Bank Securities — HDFC Sec has debit Rs. 1976.41 from my account

I have opened Dmat account with HDFC Sec and as per conditions they suppose to charge Rs. 999/- but after opening the account they debit Rs. 999/- from account and further they debit Rs. 1976.41. When I contact to customer care they ask it is non-refundable. again and again I mail to Customer care & Grievance Desk but they don't reply of my email. Repeatedly they disturb me over phone call. I don't want any phone call I need reply on email. Even I have requested to close my account but they don't response of my mail. Please advice how to resolve to issue. Thanks, Santiswarup Chakraborty
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Aug 14, 2020
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Sep 07, 2014
Updated by santiswarupc
Thanks to Consumer Complaints Forum, Matter has resolved HDFC Sec has agreed and refund the debited amount.

Regards,
Complaint comments 

Comments

I suggest you write to their Grievance desk on [protected]@hdfcsec.com for quick resolution.also if you do not wish to get any marketing calls u ask their customer care desk to update you in " DNC", m sure you will be assisted on same.

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