HDFC Bank Securities — Heavy brokerage charges

Address:Chennai, Tamil Nadu, 600089
Website:hdfcsec.com

Hello I have been using HDFC SEC for past 3 months, I have been charged heavily than the original brokerage percentage, I opened via DLF branch Chennai, Initially the hdfc employee told that the brokerage is 0.5 for delivery and 0.05 for intraday, but they are charging more than that, when I asked the customer care they said min of rs 25 or 0.55 which is higher only will be considered, but this was not informed to me during account opening, and Depository debit charges also not informed to me while account opening, And still now NO DEMO has given to me which was promised by the hdfc employee .most my profit is eaten up by hdfc sec . an d also they told brokerage charges will be reduced to 0.3 but still no now nothing has happened
Was this information helpful?
No (0)
Yes (0)
HDFC Securities customer support has been notified about the posted complaint.
Jun 14, 2016
Updated by siva_100
it has been a week still now no update from hdfc
Complaint comments 

Comments

Hi, brokerage structure is update in HDFC Securities site so you can refer the same and for any clarification suggest you write to customer care at [protected]@hdfcsec.com

& for dp charges you may contact at[protected] with Extn - 5 or write an email to [protected]@hdfcbank.com as its charged by HDFC Bank Depository section.
siva_100's [Complaint's author] reply, Dec 14, 2016
stop kidding and try to read my complaint once again, I know that charges are displayed on websites, my complaint is I got miscommunicated on brokerage structure by pathetic hdfc employee who has no idea of what they are doing, they didn't even know what is dp charges means, there prime aim is to acquire customers and forget

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18396
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information