[Resolved]  HDFC Bank Smart Buy — Reviews about HDFC Smart Buy

Address:	Bangalore, Karnataka
Website:	www.hdfcsmartbuy.com

Cancelled flight ticket refund amount not credited to my credit card account
Cancelled flight ticket refund amount not credited to my credit card account
Cancelled flight ticket refund amount not credited to my credit card account
I have booked a flight ticket on 10/09/2015 from Bangalore to Trivandrum for Journey date 22/09/2015 through HDFC smartbuy (Goibibo Partner). The Air Peaguesus Airline cancelled the ticket on 19/09/2015 and the amount of Rs. 5914/- was refunded by airline as well as Goibibo. I have confirmation e-mail from Goibibo. But HDFC smart buy is not crediting the amount in my credit card.

The HDFC smartbuy flight ticket booking reference no is - [protected]

Many times I call & e-mailed to smartbuy, they have not even replied till now neither their call get connected to customer care if we keep on lone for 40+ minutes also.

I would say, HDFC is a reliable organisation. But Smartbuy team spoiling HDFC's credibility. So requesting smart-buy team not to play with customer sentiment.
Give correct information & refund the amount in time.

If the the amount is not refunded in a day or 2, then I'll be forced to go to Consumer court.


Harish S
Order no- [protected]
Mobile No- [protected]
E-mail : [protected]@gmail.com