HDFC Bank Solitaire Credit Card — request for refund fine amount

Address:

New Delhi, Delhi

I had received my new Solitaire Credit Card on Nov 2013. Before this current card I had HDFC Women’s Credit Card since last 7 years. I never face any problem that tenure. But on 08/01/2014 you have active the auto-pay service against my credit card and Debits as Fine Rs. 505.62/- from my credit card accounts. Current balance payment of this card of Rs. 746/- which I had done on[protected] by IDBI net banking (please find the attachment of this transaction Ref. No.: MIDB [protected]).

Previous I had also a saving bank account in HDFC Bank. My Acc. No. was [protected] and Customer ID was 8622143. I had already closed this account approximately before six months. That time auto-pay service was active for my HDFC Women’s Credit Card. Your bank staff was direct me that when I de-registered that service then only my saving account would be closed and I had closed that auto-pay service as well as de-registered my credit card from my saving account.

Right now my heartiest request is that kindly refund the deducted amount Rs. 505.62/- ASAP and cancel auto-pay service of my Solitaire Credit Card (No – [protected]) before my second billing cycle.