[Resolved]  HDFC Bank Standard Life Insurance — non issuance of my policy proposal no . 17045651

Address:

Pune, Maharashtra

Dear sir, With reference to above proposal no. I have paid amount of policey on 28th august. On 4th sep I received for medical which I completed medical procedure on 5th sep. Again I received the letter stating that for my policy there is rate up OR if I undergo medical test again at my own expense and if report is normal, then there will be no rate up. I have completed re medical on 27 sep at my own expense. Yesterday when I called customer care, to my surprise i came to know that there is no re-medical issued in my proposal. I asked customer care executive mr. Sefal to lodge complaint. He provided me complaint no. I called customr care and I was speaking to mr. Murli, TO MY SURPRISE I CAME TO KNOW THAT THERE IS NO COMPLAINT LODGED YESTERDAY INSPITE OF ME HAVING COMPLAINT NO. Does it mean that executives are providing complaint nos randomly as per their fancy, ??????????????????????? Really pathetic service experiend by me. My policy is not issued even after completing all procedure from my side for more than 17 days (more than 10 working days). And more than 43 days since my a/c got debited. Please help me to me know whether my policey will get issued...??????? I have mailed several times customer care but I am not receiving any revert. I am calling customer care but they are telling me that since my policy is in proposal stage we dont have details n I am s uppose tto contact my agent. Please help. Vishal Dhamsania [protected]