[Resolved]  HDFC Bank — Unsuccessful Transaction Complaint Money is not withdraw in UBI ATM

Address:Kanpur, Uttar Pradesh, 208017

Dear Sir,

I am holding salary account in HDFC Bank, Account No: [protected]

I am using UBI ATM at Sarai Maswanpur Kanpur Nagar branch for cash withdrawal for Rs. 2, 000/- on dated 27/08/2016 .

Due to non networking, we cannot get cash for ATM machine, againt Ref. No[protected] dt. 27/08/2016 .

In same day our balance is rs. 5966/-

After not received cash from HDFC, I am using more one time withdrow money 500 Rs.
Our passbook HDFC Bank Debited 2000/-, which cash not received by ATM and
UBI ATM also debited Rs. 2000/-, which we get cash.

So, Please reverse the entry againstRef. No[protected] dt. 27/08/2016 . and credited recovered amount of Rs. 2000/-


Rgds

Pramod Yadav
Mobile No: [protected]
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Sep 29, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
HDFC Bank Customer Care's response
Dear Customer,

We like to confirm that Reference number/docket number for your is 1135478, You can also get the status update by speaking to our Phonebankers quoting the above Reference Number.
For our phone banking numbers, kindly visit http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

-Natasha
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Sir/Madam

My name is Arvind M Patel and my account no. is [protected] please send me new cheque book becoz my old cheque book already finished .


Regard,
Arvind Patel
I asked HDFC bank to open a saving account for my minor daughter & bank informed that opening an account is not possible without surname, I am very surprise to know this and they denied for opening an account.

my daughter name doesn't have surname
Atin Kumar
[protected]

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