HDFC Bank — Verbal promise not kept

Address:Bangalore, Karnataka, 560066
Website:hdfcbank.com

I dont have the verbal communication proof. But i was promised by hdfc credit card representative who processed my hdfc ergo health insurance, that only one time i have to pay Rs.300 for both the policies taken with thr credit card. Rs.300 already been charged in my Jan-2016 statement. Again Rs.300 is reflecting in unbilled amout for feb billing.My hdfc credit card ending 8538.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Pradhan,

Request you to email us at [protected]@hdfcbank.com with your card details, issue details and contact details. Please mention the ref ID- TTU[protected] in the subject. Will take it up with the concerned team & get back to you.

-Anay
HDFC Bank Customer Assistance

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