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HealthKart Complaints & Reviews

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Last updated Feb 14, 2024
Complaints 433
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340
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HealthKart reviews & complaints(433)

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R
Rahul Murugan
from Bengaluru, Karnataka
Feb 14, 2024
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered on the mentioned date

Address:#11, RR Lane, Kalasipalayam, Bengaluru, Karnataka - 560002

I had ordered whey protein in healthkart and it must be delivered on or before[protected].
But today is[protected], dint receive the order till now. The customer care of Healthkart are not mentioning the exact delivery date. And are not even cancelling the order and returning the amount. Now they are telling it will take 2 days to cancel and 7- 10 days to refund the amount.
Need to take strict action against Healthkart...
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V
vaibhavtg
from Sonipat, Haryana
Dec 1, 2023
Dec 4, 2023
This thread was updated on Dec 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake ON 5LB whey Protein

Website:HealthKart,com

Hi Team

I want to initiate a return for the ON protein that i purchased recently with order id
HKA[protected]

The authencity label was already removed and scratched and also it does not seem like original packaging as I have purchased multiple times before...this one for sure does not look authentic

I am unsure about the authenciry of the product and my confidence in healthkart has...
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A
Anurag2212
from Bengaluru, Karnataka
Nov 23, 2023
Nov 24, 2023
This thread was updated on Nov 24, 2023
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Order neither getting delivered not getting canceled

Address:Bangalore

I placed an order on Healthkart which was supposed to be delivered on 16th Nov. But the product is not getting delivered, it is stuck somewhere in Bangalore facility for more tha 7 days now. Further, Healthkart is not canceling the order as well because it is already shipped. Due to this delay in delivery, I'm no longer interested in the product. I need my refund as soon as possible, please help me cancel the order.

Order ID:...
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C
Chetan Karakoti
Nov 10, 2023
Nov 10, 2023
This thread was updated on Nov 10, 2023
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Amount paid but no confirmation

Address:110074

Hi i have paid for whey protein of MB and Amino energy of optimum nutrition through (muscleblaze and payment landing page was healthkart), after i completed the payment the page immediately got hang and then didn't recovered/crashed. I can see any vonfirmation of my product nor i can see it in their website for tracking purpose. Beloe is my transaction id.
For protein purchase - X33J1RJ894Q
For amino - D3RV3DVQ2XP
br...
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S
Swarnima Shankar
Nov 8, 2023
Nov 9, 2023
This thread was updated on Nov 9, 2023
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Order not Delivered and Indefinitely Delayed, Cancellation unavailable, Refund not processed

Address:The Presidency Tower, Tower-B, 2nd Floor, 46/4, Mehrauli Rd opp. government girls college, Anamika Enclave, Sector 14, Gurugram, Haryana

I placed a Healthkart order HKD[protected] worth INR 6542.0 on 31/10/2023. The expected date of delivery of this order shipped via Delhivery (AWB:[protected] was 4/11/2023. The order was not delivered to me. The delivery date keeps getting pushed forward everytime it lapses and the order has not been delivered.

When I requested a cancellation and rightful refund of my prepaid amount back to the original payment source...
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J
Jayaram Manoj
Oct 24, 2023
Oct 27, 2023
This thread was updated on Oct 27, 2023
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Money has been deducted but order not processed not showing in my orders.

Today (24/10/2023) by 03:30 PM, I paid an amount of 949/- via Google pay to purchase Creatine Monohydrate from the official site of muscleblaze. Unfortunately money was deducted immediately and no confirmation message has been sent by then till now. When I open the app/browser website, when I check "my orders", it says there's no order. I need a confirmation on whether I'll receive the product or get a refund. I have already sent an email...
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M
MEhsan
from Thane, Maharashtra
Sep 21, 2023
Sep 21, 2023
This thread was updated on Sep 21, 2023
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Money debited from account but order not placed

Address:The Presidency Tower, Tower-B, 2nd Floor, 46/4, Mehrauli Rd opp. government girls college, Anamika Enclave, Sector 14, Gurugram, Haryana 122001

I order some products from healthkart of 4073.00 money got debited from my account through internet banking but order not placed and the products are still in my cart.

I want the refund ASAP or the product that I was ordering in the same amount.

Resolve my issue asap or give me call back on no. [protected]

Need the resolution asap

Each and everytime facing payment related issues....
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V
Venkatesh shinde
Aug 21, 2023
Aug 22, 2023
This thread was updated on Aug 22, 2023
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Xtend Bcaa

Website:Healthkart.com

I have a bought 2 XTEND PRODUCTS through Healthkart website on 11/08/23. As soon as I have recieved the package it' was slightly opend and i have informed to Delivery boy as well about open package he said you might be happened in shipment if any query you need to call customer care for support. As i have called HK customer support to complaint about received damaged and opend pack with dirty packing and asking for return or replacement they...
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S
Sheetal9989631871
Aug 16, 2023
Aug 17, 2023
This thread was updated on Aug 17, 2023
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Order ID: HKA-57867-84077677

Order ID: HKA[protected]

Were is my order...
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G
Aug 11, 2023
Aug 12, 2023
This thread was updated on Aug 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Product Received- My protein impact whey isolate 5.5 lbs

Address:A1/197, Phase 5, Ayanagar, New Delhi-110047

I have received a damaged product which has cut in the middle of the packet, post receiving that product, I Instantly lodged a complaint on by calling on their customer care number, its been more that 5 days, they have not responded properly.

They have put the shaker (which was free) and the bag of the whey proteins in the same container, hence it might have get damaged during shipment, but the customer care people are continuously...
+5 photos
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D
dhanoopbhaskar
from Ernakulam, Kerala
Jun 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Only one of the two items ordered was delivered

I ordered two items from HealthKart
(1) Swisse Ultiboost Odourless High Strength Wild Fish Oil
(2) TrueBasics Multivitamin

Only item (1) had been delivered. The status on the order history page of their website says both the items were delivered on the same day (22-Jun-2023).

I raised a complaint to their customer care on 24-Jun-2023 via email ([protected]@healthkart.com). Even after many to and fro emails,...
+2 photos
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S
Sagar Hansa
Jun 17, 2023
Jun 18, 2023
This thread was updated on Jun 18, 2023
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Order no.- HKA-00046-78467823 not received

I had ordered a muscle blaze biozyme performance refill pack (1kg) and Muscle blaze high protein muesli.
I ordered it on 31st may, First it took them 16 days on total to make it delivered. And secondly the product did not rech me at all neither i got a call from the shipping team, this is such a drastically experience from health kart.
I'm very much disappointed by this at this rate they will loose customers.
I need...
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A
akshaythkr
from Mandi, Himachal Pradesh
Jun 14, 2023
Jun 14, 2023
This thread was updated on Jun 14, 2023
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Return is not accepting

Address:india

I have a bought products and i wanted to return as per policy i have not even open the box but its been 5 days they are making me ### not replying back when am calling disconnecting the call . they are simply ignoring me so i have to stop from returning, this app is mess. my order number is HKA[protected]akshay.[protected]@gmail.com
if this issue is not resolved i will file a F.I.R at police station...
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J
Jadav Bhavik
May 16, 2023
May 17, 2023
This thread was updated on May 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount paid but order not placed

Hi,

I'm Bhavik Jadav and I have ordered the Muscleblaze Multi Vitamins (60 Tablets) from registered mobile number +91 [protected]. I have done payment using UPI ([protected]@oksbi) 16th May, 2023 20:33:43 PM IST and have paid transaction is successful but order is not placed or it not displays in the my orders in the website. Kindly look into it and solve this issue as soon as possible. Refund my amount or place my order.br...
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Y
Yash Gholap
May 14, 2023
May 16, 2023
This thread was updated on May 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arrowmax Duffle Sports and Gym Bag

I payed for the order through Google pay and the amount got deducted but the order is not placed yet. I want a refund as soon as possible.
[protected]@gmail.com is my Email id...
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S
samiksha thakur
May 13, 2023
May 14, 2023
This thread was updated on May 14, 2023
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Open Protein powder container with broken seal

I am a doctor practicing in Mumbai. I have ordered Isopure Zero Carb Protein Powder, 7.5 lb Creamy Vanilla order number-HKD[protected].i have paid a whopping 15791 RS for this. They sent the container with broken seal and when I registered the complaint they are straight refusing to acknowledge or replace the product. Shame on you for looting customers hard earned money....
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S
Sky the walker
Apr 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received the order yet

I had ordered Fuel One Protien from official Healthkart application on 9th April 2023. The delivery was scheduled on 12 April 2023. I have not received any notification regarding my order from Healthkart and from delivery partner. They have not even changed the delivery status on the app. Kindly help me.

Order ID - HKA[protected]...
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A
Abhideep Mallick
Apr 11, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
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Received damage product and full of bugs inside.

Address:9B, SRI KRISHNA LANE KOL-700004

My name is Abhideep Mallick from kolkata, on 6th april i ordered muscleblaze fuelone sports protein from healthkart and also received it on that day only. But as i opened the cartoon, i saw there was no seal intact and the inner vacuum seal was also broken. And there were lots of alive bugs or insects crawling inside the container. I am continuously speaking to them and they denied from that. Please help me with that....
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B
Bala Vignesh P
Apr 5, 2023
Apr 6, 2023
This thread was updated on Apr 6, 2023
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I'm complaint about to send the other product that I have ordered

Address:217/C-19,Haji Gulam Street, Chennampet

Hello Healthcart,
I have ordered two products in my healthcart app but I have received only one product and the other one has not yet delivered. Kindly look into my problem and do me the needful.....
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S
Supayan Dey
from Badarpur, Assam
Mar 17, 2023
Mar 17, 2023
This thread was updated on Mar 17, 2023
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Damage product received from healthkart

MUSCLEBLAZE CREATINE Damage product received from healthkart 1month ago. When i requests healthkart my product is Damage, you return my product and refund my money as soon as possible. Then 15 February, 2023 i return my product..but still no update from healthkart. So i complaint against Healthkart and refund my money....
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