[Resolved] Healthkart — Delay of shipment

narendrapattnaik

from Bhubaneshwar, Odisha

Address:

Ganjam, Odisha

Dear Sir, I am Narendra Patnaik form Brahmapur, Odisha. My order ID# HK[protected]ESN Protein powder) and is booked on 02/10/2014 (pre paid) from Healtkart.com. Its already 15 days past still i have not received the product. In the website status of order tracking its not showing any thing regarding the shipment (Courier name & Way bill) and i have tried several time on their customer care number but they are not responding. Kindly help me and suggest in this regard. Thanking you Narendra Patnaik, Bidyutpuri Colony, Qtr. # 2RA14 Brahmapur Dist: Ganjam Odisha [protected], Email: [protected]@rediffmail.com

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Complaint marked as Resolved

Verified Support

Nov 15, 2014

HealthKart Customer Care's response Dear Narendra We understand your disappointment and we are truly sorry for that. We investigated in the same and got an update from the courier services that the shipment was misrouted and lost, due to which it could not get delivered to you on time. We sincerely apologise for the same. We have already intiated the refund, hope it has been credited in your bank account by now. We shall try our best to make your shopping experience better next time. Thank You HEALTHKART