Healthkart — Horrible service and still open issue.. Never ordering again

Address:

Bangalore, Karnataka

I had ordered a few times before from healthkart and always received timely delivery and had started to trust the company for good service. Until this time when I did not receive the order on time.. It was not just delayed delivery but horrible customer service.. When I called them to ask about order, the female on other end was actually screaming at me! Even as she said sorry.. I was shocked! When i asked her for her name so that I could raise a complaint against her, she just disconnected the call.. I emailed healthkart about this issue and told them to cancel my order as I didnt want to have such unpleasant conversations.. But again they called me and there was a guy on other side who also ended up hanging up on me when I asked what they are doing about the customer care issue that I raised.. They are not even cancelling my order and wasting my time. Hope this tranasaction with them comes to end soon and I will never order again..