[Resolved] Healthkart — LACK OF QUALITY CHECK BY HEALTHKART : order number: HK[protected] | |||
I emailed healthkart the last email as: Query regarding pull up diaper, in HEALTHKART unfair and wrongly described product in order number: HK[protected] please reply to the below query for size, answer the 2 queries as below as early as possible.. 1) Is this waist size or the hip size which is mentioned on packet (it is not clear), 2) I will have to open the packet to see the size so need to confirm your return policy, please answer .. Upon no response, when i opened the packed which emntioend clearly up to waist size fo 44 inches(this was a lie and fake description by healthkart) as this was not suitable for waist of 36 also.. THIS SHOWS THAT HEALTHKART DOES NOT TEST OR LOOK AT QUALITY OF PRODUCTS BEFORE SELLING TO CUSTOMERS AND BLINDLY TRUST THEIR MANUFACTURERS OR VENDORS- THIS SHOWS LACK OF QUALITY AND RESPONSIBILITY FROM HEALTHKART. i feel that HEALTHKART IS LACKING QUALITY IN PRODUCT DESCRIPTION AND CONFUSING CUSTOMERS WHICH ULTIMATELY BUY A WRONG PRODUCT BASED ON HEALTHKART DESCRIPTION, THIS SI NOT PLEASING ND ETHICAL FROM HEALTHKART, I NEED MY MONEY BACK, PLEASE EXPLAIN PRODUCT CLEARLY AND REMOVE THE INVALID AND WRONG DESCRIPTION OF PRODUCTS JUST TO SELL THEM AND FOOL CUSTOMERS.. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Nov 17, 2014 HealthKart Customer Care's response Dear Amit,
We are truly sorry for the inconvenience caused to you. We have mobilised the concerned team to investigate in the issue, and it will surely be taken care in future. As discussed on call with our executive, we have credited the reward points in your healthkart account as a sorry gesture and you can redeem it in your next purchase.
Feel free to contact us for any other concern and we will be happy to help you. Looking forward for your continued patronage.
Thank You
HEALTHKART
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2 Comments | |||
Comments
Order No-HK22301-940802 ,
I can not able to track my product where it is.No any sms i regester my pH no- [protected] sms82%
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why is this mark resolved???