[Resolved]  Hero Honda Bike Exide Battery — warranty claim

Address:

Visakhapatnam, Andhra Pradesh

i got a message on[protected] regarding my warranty claim on battery of my bike, what does it mean? ''Ref claim VIS 1044940 SR NO 7B 21779126 testing shows OCV & SG-OK-cells bubbles on HRD UNABLE TO PROCESS CLAIM battery being returned pl collect."'' Battery is till not reached at harsha hero show room, visakhapatnam. 1. When it will reach at show room? 2. what does it mean, whether battery is OK or Not E MAIL ID [protected]@rediffmail.com contact no-[protected]