[Resolved]  Hero Honda — Chain making irritating sound

Address:

Jaipur, Rajasthan

Hello Sir/Ma'am, I purchased new hero honda passion X-Pro bike on 19th december 2013. After 20-25 days, Chain of my new bike started making an irritating and annoying sound and I felt uncomfortable. I went to the Trinity motors showroom, Jagatpura in Jaipur from where I purchased my bike and talked to the manager. He initially told me that one of the parts is missing in your bike and you have to purchase the same. Sir, Is it possible that any part of the new bike after purchasing just after 20 days will be missed. I told him but he was just sticked to his view of part missing. Somehow, I purchased that part from showroom but the problem remained as such. Next time, When I went to showroom for servicing my bike, again I told him the same problem but he could hardly find any solution. Then he told me that the chain is loose and it needs to be tightened. This was also done but after 1 -2 days, it was making the same irritating noise. Today also I went there and talked to the manager but he told that you have to purchase a new chain set from us. How's this possible sir...I dont know!! Sir my bike is new and still in warranty period, then why the showroom peoples are not taking it seriously. Sir, I want to get this problem resolved as soon as possible and also take any strict action against "TRINITY MOTORS", JAGATPURA, NEAR MODEL TOWN, JAIPUR, PIN-302017. Regards Prabhat Mob-[protected]