Hero MotoCorp Customer Care

Hero MotoCorp Customer Care

Hero MotoCorp Ltd.

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India - 110057

Customer Care Phone Numbers and Contacts

Tollfree Phone:1 800 266 0018
Phone:+91 11 2614 2451
+91 11 2614 4121
Fax:+91 11 2614 3321
+91 11 2614 3198
Additional Contacts
http://www.heromotocorp.com/en-in/reach-us/contact-us.html
Satisfactory Rating
0%
Complaints
176
Resolved
0
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Hero MotoCorp related photos (18)

Hero MotoCorp Complaints & Reviews

Hero Motocorp - Uncomfortable in driving

User
 vinod15 on Aug 26, 2015
I have given my scootee for serving in south delhi. But my scootee is shivering and its going on the right side.Am not comfortable in driving.i purchased in 10/7/2015 and have done 2nd service.but they are saying its ok. My name is vinod, DL3SDD3059 . I want you to please look into the matter as soon as posible if not i want my money back. my mobile no -9910654254....
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Motocorp - Speedometer dead within a month karizma zmr

User
 Dr.Aditya333 on Aug 13, 2015
My speedometer is dead from last month... Now narang hero service station is telling me to wait another month!!! I will pursue to consumer court and related forums if my complaint about my malfunctioning of speedometer is not resolved withimg a week as told and recorded by me by customer representative of hero motorcorp, narang....
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Motocorp - Engine noise problem(crank shaft problem)

User
 parjapati123 on Aug 12, 2015
I have purchase last month bike hf dulex(08.07.15)but there is problem in engine in first `time to delivery, i have take first service and current meter reading is 1902 km.but engine noise regular, there is crank shafte.plz give solucation.i m suffering this bike.i m not satisfied hero company.bike no giving millage pickup.there is totally defected bike....
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Motocorp - Wheel bend

User
 Rajendiran Subramani on Aug 8, 2015
I ordered and received one Hero Dtb with Double suspension speed Bicycle worth of Rs.5380/-, MY order NO.7457052097.I already complained to you last week about the front wheel Breakshoes missing and wheel bend to unable to run.A phone received and attended for this complaint ask the bill particulars.I cant received any bill from the courier company only sign and collect the money and issue the Bicyle.I ask he say inside the parcel.But in the parcel no such bill or invoice not found.Please take the order No and check the details about the product and do needful. Thanking you....
Complaint comments Read comments Complaint category Appliances

Hero Motocorp - Engine over heating in glamour fi after service

User
 sultanpuri002 on Aug 5, 2015
Maine hero moto corp ke dealer P5 motors, utretia near saheed path, lucknow me apni glamour FI bike UP 32 DS 1932 ka poora engine ka kaam karwaya tha. aur ek mahine ke baad bike me ENGINE OVER HEATING problem aa rahi hai. bike ke engine ki condition ye hai ki 5 se 10 kms drive kar lene ke baad bike ka engine itna garam ho jaata hai ki bike ke foot rest pe leg (per) rakhna mushkil ho jaata hai.. me 3 baar hero ke p5 motors ja ke check karwa chuka hoon, lekin koi soluttion nahi nikla aur wo keh rahe ki its common problem aur ye sabhi bikes mee ho raha hai.jabki me yahi bike last 4 years se drive...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Motocorp - Recruitment fraud

User
 Rita Yadav9 on Aug 5, 2015
I got mail with letter head " recruitment jobs in hero motocorp" there is a woman calling herself " shilpi parsad- hr head". They charge sum amount of money from you. When you ask further details.. She start stammering. Please guy beware of such fraud people. Don't waste your parents hard money. Her no. Is - 8171246212...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Motocorp - Not Providing Proper Service

User
 Sudhirkaila64 on Aug 4, 2015
I have a Splender Plus purchased nearly 5 months ago from Sai Enterprises Ambala Cantt, now I am facing issues with the shockers. I went to show the issue to Sai Enterprises they said that they don't have shockers now it will come in 15 days I went after 15 days they misbehaved and said that we don't have shockers. I raised a complaint about their behavior with the company, they said they will take actions but they didn't took any action. on 1st of August, Guys from Sai Enterprises called me and said that you can come, I went and then they said that they won't be replacing the Shockers...
Complaint comments Read comments [1] Complaint category Motorcycles & Scooters

Hero Motocorp - I3S switch is not working above 3 months

User
 Abbas babu on Aug 3, 2015
I have bought I smart hero bike. i3s switch is not working. And ARC motors Service center Okhla phase-||, New Delhi. Branch manager of ARC okhla, New delhi making false promise saying that we are bringing instrument to correct your I3S switch of your bike above 4 months but still no result. I have been too much harassed by their attitude....
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero GoodLife Program - Dealer not providing gift

User
 moinchoudhari on Jul 27, 2015
Hi, I have been chasing the Shweta Motors, Kausa, Mumbra for gift on my GoodLife card from March 2015. Each time I asked them for a gift they make some excuses like computer formatted, internet/server down, etc. At Konkan Motors, Kherdi, Chiplun they also refuses to provide me gift stating that my card has been renewed in Mumbai, therefore some Mumbai dealer will only be able to provide the gifts. I have been GoodLife member since July 2009. Up to date I haven't received any gifts on my card. Below are my details for further process: GoodLife Card Number: 1030301008508027 Dealer:...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Moto Corp - Service issue

User
 N V R Murthy on Jul 13, 2015
My splender plus bike got small accident and vehicle given to nearest show room. Insurer completed formalities and given work order for estimated cost of 3400/-. 3 days passed no proper response. Mr Sridhar, concerned person in service center is in a cheap opinion that I should wait till they completing the repair and not giving any proper timeline. I do not understand where to tell. Show room address: Ratna Motors, M.V.P.colony double road, Vizag....
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Moto Corp - ap 05 cq8576 last free service

User
 jagata on Jul 11, 2015
in my glamour bike right side damper was oil leaked. service centre told that replaced by warranty. but told that spare parts are not available for that item. 4 moths complted. till now not replaced. i feel the worst service centre in rajahmundry is c.p reddy motors....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp - complaint for defective vehicle

User
 vermarakesh on Jul 6, 2015
To The Consumer Forum India Sub: - Hero Motocarp Ltd. Sold to me defective vehicle and please Replace Passion X Pro Vehicle and I can Paid Rs 5000/Only. Respected Sir, I am Smt Nandini Verma also my husband Mr Rakesh Verma Mob No9907453370-9827642738 and we have Purchased Passion X Pro Vehicle Selling Dlr Code 10348 DOB 08/06/2014 vin MBLJAIZACEGC06771Dir Name Sudarshan Motors Jabalpur M.P Problem Started from The II Week of June from 2014.The Problem was coming from Vehicle CHAIN SPOCKET and I gave the remind to the Hero Moto Service Center will not come again. But every time the...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Motocorp - regarding non providence of bike bill by a sub dealer

User
 chirag0093 on Jun 26, 2015
i have purchased a passion pro bike from sub dealer of hero Motocorp named tirupati motoers sub dealer of pavan auto agency modasa, who is not providing me a bill of my bike which i purchased at 16 feb 2015 and till now i am riding that bike without RTO passing and insurance i an providing complete details of sub dealer along with dealer details and my details sub dealer details TIRUPATI MOTORS authorize represe4ntative of pawan auto agency near uttat hotel, patel complex, shamlaji road. a&p tintoi dist: Arvalli pin:383250 mobile: 08003937979, 096109494725 --------------------------------------------------------------------------------------------------------------------- details...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Motocorp - Facing Too many Issues With my New CBZ Xtreme Sports 2015 model

User
 Devashish Jain on Jun 22, 2015
Purchased Date: 11 March Dealer: Aditya Hero, Nagpur Since I procured my brand new bike from CBZ Xtreme Sport from the dealer Aditya Motors, Nagpur it has been a nightmarish experience for me. Despite all the claims before I got the bike, I have been facing loads of issues the very First and Second week of my procurement. I saw a couple scratches over my bike apart from facing the oil issues, which made me change the same. However, the problem of oil prolonged, which again compelled me to go for another oil change. Even before I could take a sigh of relief, I was seen with another issue in the...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Motocorps - silencer cover not provided

User
 prateik9 on Jun 20, 2015
I have bought my hero glamour from Chauhan automotive Durg (C.G) on 23rd wlr this year on the time of purchase they said we are short of silencer cover now so come after 2 days After 2 days they said silencer cover is still not available we will give u at 1st servicing time.after 1st servicing still they hadn't provided me silencer cover.and now its been 2 month n rainy season has started therefore the cover is very much mandatory to avoid direct contact with rain.plz help ... Pratik Ghate Durg, chhattisgarh Mob-7389312346...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Motocorp - assembly problem

User
 somgiri on Jun 20, 2015
07/05/2015 ko bike purchase kiya tha .. Hero HF deluxe gurudev auto mobile sho room champaran chaok nawapara-rajim block-abhanpur dist-raipur(C.G.) bike ka part kuch laga hai to kuch parts nahi laga tha ya kuch parts me kharabi hai ...our kuch parts kcrake hai... customer contact Mo.9753378864...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Motocorp - Fraud case against Assistant Manager Vinay Arora

User
 suvodip.das11 on Jun 17, 2015
Mr.Vinay Arora, Assistant Manager Project dept. have posted a job advertisement in shine.com regarding job in Hero motorcorp for freshers and he has charged me an amount of 80000 for it and with these he has also conducted 2 telephonic rounds from company phone number i.e 0124 2894200 and also offered me interview and offer letter and given me a date of 20 th april as a joining date but when I went to the company they called it everything fraud and they were not listening to my complain.He used to call me from the following numbers 9018418248, 7529908473 and I deposited the amount in the following...
Complaint comments Read comments Complaint category Job & Career

Hero Motocorp - New motorcycle original key lost by dearler

User
 Shoaib Mms on Jun 4, 2015
I have bough new motorcycle of Hero passion X pro from Everest auto (Gondal) on 03/01/2015. I delivered by above said two wheeler to Hero Motocorp service station at Upleta (Gayatri auto) for service purpose as I was told that it is one of the best service stations of your esteemed organization on 28/05/2015 but on the same day when i went to take the delivery i was utterly socked for the original key and new seat cover of my two wheeler (Hero passion x pro) both are missing after the discussion with them thay had lost. Therefore I request you to provide me the new lock and new seat cover...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Moto Corp - Spare parts not get in kerala

User
 suresh6901 on May 30, 2015
I have purchased a hero motorcycle in the year 2010 and Hero Honda glamour from priyanka motors(dealer) . l i have always face very bad experience in getting the spare parts, every time i give my bike for servicing dealer will say there is no stock of spare parts and keep my bike for 2 to 3 month. i am asking each and every dealer in kerala[south] to get me a visor, wind shield and some of glamour spare parts non of the dealer is giving me a properer reply.. my number 9947961901 9349665765 mail id---sureshkumar6901@yahoo.co.in...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Hero Moto Corp - Not satisfied with bike and its paid services

User
 ankit.ap337 on May 29, 2015
Dear sir, This complaint is for my hero impluse bike reg no. JH05AM 9513 My bike chassis no. MBLKD06AABGM00658, Engine no. KD06AABGM00546, manufacturer date 2011, UNION MOTORS AUTHORISED SERVICE CENTRE IN CHAIBASA, JHARKHAND First I booked a paid service for my motorcycle in date 28/05/2015 time 8:30 started the service they have not service my bike properly and I m not satisfied with service of the bike and they not given me the bill of the paid service also, my bike registration date 06/03/2012 and my bike is in guarantee period then also they have take money for changing my bike front shockers...
Complaint comments Read comments Complaint category Motorcycles & Scooters

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