Hero MotoCorp Customer Care
Hero MotoCorp Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
517
COMPLAINTS

Hero MotoCorp Customer Care

Hero MotoCorp Ltd.

TwitterFacebookYoutube
Address
34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India - 110057

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
174
71


Fax:
Fax:
+91 11 2614 3321
+91 11 2614 3198

Customer satisfaction rating
1%
Complaints
517
Pending
1
Resolved
7
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Hero MotoCorp related photos (60)

Complaints with pictures are more trusted and informative    View all

Hero MotoCorp Customer Care related pictures (60)

Hero MotoCorp Complaints & Reviews

Sort by:

Hero Motocorp — Splendor plus bike

 ganapathysudhan on Aug 26, 2016
I bought a new hero splendor plus bike in showroom. Within two months value problem comes in bike.I complain the prblm they rectify and return the bike after 10 days same prblm comes .again I went to show room they told bore problem. They told Withinone week we change the parts. I ask then change new bike but they told never.and also they charged 50 per my complaint....
Complaint comments  Read comments Complaint category Other

Hero Motocorp — Iam complaining for duet scooter registered number MH32 AD 2636

 Ashti on Aug 26, 2016
I had purchased duet scooter in January 2016. In last month an accident of my scooter took place in which following parts of my scooter are damaged 1-left panel 2-front disc 3-left mirror 4-left indicater cover and clutch. I have insurance of my scooter along with all other necessary documents. I kept my scooter for replacement of the damaged parts a month ago but still I didn't get my scooter. The scooter was purchased from G.M.MOTORS WARDHA MAHARASHTRA. PLEASE MAKE THE NECESSARY ARRANGEMENTS TO GET MY Scotter in well conditions soon. Anil Wankhade Ashti dist.wardha maharashtra mob.9422844275...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Discontinued Bikes

 Ashwin T Kumpatla on Aug 26, 2016
Hello Sir,

Many bikes have been discontinued recently and all those bikes are still being displayed on your website which is very confusing to a customer who wants to purchase a new bike.

Kindly update your website such that only the bikes that are not discontinued and are currently being sold in the market are only displayed to avoid any further confusion.

Regards
Ashwin Kumpatla...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — About manufacturing defect nd bad dealing with customers

 Ranjit Kahlon on Aug 25, 2016
I m from batala i bought mestro yesterday nd it has manufacturing defect in frnt mud gurd nd frnt look bt ur employes makes us fool i m giving full payment bt before delivery i seen these defacts bt ur employers arguments with me so drop the mestro on agency i wait 4 hrs in agency for delivery i have a question ??? Have ur employers any responsibilities ??????...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Bike not repaired from 20days

 Rishi Kandath on Aug 24, 2016
From 20 days my bike is not repaired, first they said me to wait 4 days, after that 5 days, 1 week and today they are telling me to wait for another 1 week, and that also they dont have garentee it.
Dealer address: vijay-shanti heights, kasturba housing society, visharant wadi, pune, maharashtra 411015. Dealer ph no.092251 01293.
Please help me throungh this.
My phone. 8793884161....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — Parts not available last 3 years.

 Ashifali2211@gmail.com on Aug 24, 2016
I would like to inform you that I'm enable to get some of the parts of my bike. i, e back cowl of glamour and oil meter reading. I'm searching last 3 years in jamshedpur, jharkhand. But all service center in jamshedpur are just useless, they are not able to provide bike parts. Now I got irritated..
Please do needful action.

Thank,
Ashif ali...
Complaint comments  Read comments [1]Complaint category Government Organizations

Hero Motocorp — Leaking mobile oil from the head of the motorbike (super splendor up-32 gs 5432)

 rohitashnia on Aug 24, 2016
Dear sir,

I want to draw your kind attention that the motorbike (super splendor registration no up-32 gs 5432), cash purchased from sun motors, faizabad road, indira nagar, lucknow - 226016, near hal on 10th nov 2015.

I have already complaint five times to sun motors (first time on 12th nov 2015 i. e second after purchasing) but he has false tried to complies the same and failed to get it repaired.

Further the oil is leaking from the head may be physically observed.

All this problem is due to technical fault hence head may be change with...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — Zero service quality and rude behavior

 Dikshant Rautela on Aug 23, 2016
Today i gave my scooty at joshi rd, new delhi, delhi 110005 morning 11:00am and they told to do service till 5:00pm. But when i came they told me scooty os not ready actually service is not done coz they lost my service card.. I contact manger amd he told me that my scooty going to be service in 1hr.. I waited but after one hour they.. Just clean my scooty md all the problem of side mirror etc is same.. They rudely talk to. Me and my friend.. They done same with my friend scooty.. Shameless ppls working there.. Do something against manager of joshi rd, new delhi, delhi 110005 hero service center.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Ismart 110cc

 Taha Bardi on Aug 23, 2016
Ive bought ismart 110 22 days back. The bike mileage performance is worst.Till date ive filled the fuel of rs.1300 & te total kms is 804. Last time wheni filled the fuel i reset the trip meter & the total fuel was 8.5litrs & it got over in 357kms so the average is 42kms. My total traveling is 50kms per day in which highway riding is 38kms. I regret my decision to buy this piece of crap with the end of your tie up with honda you have lost your way. Hero you are such a fraud....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — Engine showing problem

 Anand Adlakha on Aug 23, 2016
My name is neeraj and i have splender plus bike. My bike no. Is hr 36z 1679 and my engine no is ha10ewfhm59047. I m facing a huge problem of engine junk problem, shocker problem, bike starting problem etc etc etc. I sent my bike in rewari service center name virendra automobiles rewari but every time they just wash the bike only they do nothing to solve my problem.. I request you to plz see my problem coz i am facing problem... Customer is very important for any group but if customer facing problem then group or company have to solve his problem..

Waiting for your response......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Maestro

 Abhishekkgoel1984 on Aug 22, 2016
Sir i am an ordinary customer your company but from some i face a problem in your scooter maestro their is problem in my battery and i have in warranty period of battery and your dealer teach me to take new battery from exide dealer in muzaffarnagar and they charges me rs 200 from me so their is no benefit of your warranty

Abhishek goel
9897605964...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Duet scooty colours fade

 Sheetal Kukreti on Aug 21, 2016
May 9 2016 ko humna duet scooty hero ki purchase ki bt june mai hi usmai patch pad gayaa puraa white colours fade ho gayaa complain register ki bt koi fayda ni plzz do someting itnaa time sai koi action nahi liyaa gayaa. Human kotadwr kai hero show room sai duet purchase kari bt itna fault agaya uska colors mai white pai patch pad gayaaa pozz change that whole part...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — Not getting mileage nearly gives 15 k. m@ltr from hero h. f deluxe.

 Mrinmoy Mondal on Aug 20, 2016
From last month my hero h. F deluxe giving nearly 15 k. M per ltr avg mileage and it is seen from fuel indicator that fuel automatically decreases from tank. I complained again and again but the authorised dealer named paul auto mobiles address: city-rampurhat, pin no: 731224 dist: birbhum, state: w. B. Paying no responsibility at all and don't fixing the problem. They clearly states we can do nothing. Then how will i get justice claim to fix it or claim warranty in future. Even i don't claim warranty for it. At least i badly need to fix this problem and request to take action against this dealer...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — Rusting on engine

 dhram124 on Aug 20, 2016
I have purchased motor cycle before three months model no. Hf-deluxe self-cast wheels. I visit different service station but they are ignoring my issues and suggest me to paint in engine but my motor cycle is under warranty my engine is get rusting day by day please solve my issue kindly do the needful from your hand and provide me the solution asap...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Rust problem on front shocker in hero bike (passion xpro model 2016)

 anil1711 on Aug 20, 2016
Dear sir

With respect i beg to say that i am customer (hero moto corp) and i bought new bike form your dealer before 3 moths but right now i am facing manufacturing fault on my bike (rust problem on front shocker in hero bike passion xpro model 2016) i am already informed to dealer mr. parmod (sales executive) but yet now no action taken from his side so i humble request my change the shocker as soon as fast.

Problem : rust problem on front shocker in hero bike (passion xpro model 2016)
Bike owner : seema
Model : 2016
Bike name : hero passion xpro
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Engine problem,

 khemraj sharma on Aug 20, 2016
Dear sir,
Hmne mestro edge scooty 17-7-2016 ko by case purchase ki thi jo hmare name se hi hai (Ankit), before service scooty acchi chal rhi thi bt after service se hi isme bhut si problem creat hone lgi, iski first service hmne 31-8-2016 ko 708 km per karvai thi.

Or ab iska engine bhut aawaj kar rha hai, or speed bhi nhi pakad rha chalte huve apne ap band ho jati hai,, 30 se 40 km ki speed pe hi awaj fatne lgti hai.. Halaki hmne ek baar fir se service centre dikhai bt koi solution nhi nikla or uper se service centre walo ne new scooty me scretch or kar diye...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Electricity supply is fluctuating

 Chinta 123 on Aug 19, 2016
I'm Chintamani from Bhubaneswar. I have Herohonda passion plus. Since one year I have been facing a problem of current supply. The battery is getting discharged automatically after few days. Recently I visited one of service centers in Bhubaneswar. They changed some parts like magnet, current resistant etc. Even I replaced old battery. But after 2 weeks, I faced same problem. I have already spent so much, nobody is able to sort out the problem. The bike is in very good condition, though it was purchased in 2007. The present running km is around 35000. Please do help me in this regard. I need your...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — Against my first free servicing of my hero hf deluxe bike.

 rajjesh995 on Aug 18, 2016
I rajesh kumar, had purchased hero hf deluxe bike from patliputra automobiles on date 18/06/2016.And when i went to patliputra automobiles's workshop for my first free servicing the workshop employ demanded rs. 400 against first free servicing.I want to know about the free servicing provided by the company and what is the meaning of free servicing please clarify me as soon as possible....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — Super splendor bike engine is defective [Resolved]

 pankajchaudhary on Aug 18, 2016
I have purchased new super splendor motorcycle on 11/08/2016 invoice no.1131 from Hero Motor Corp's Sub Dealer Aslam Auto Care Mall, Lucknow. Due to unprofessional behavior of dealer i feel cheated after purchasing the motorcycle .Till today in only 7 days i totally use the bike only for 156 km in an emergency because we didn't get registration certificate after 7 days, dealer says it will be possible in next 15 days.
Dealer sold us defective motor cycle mischievously which engine is defective,
that the motorcycle can't run in speed of above 20 km/hr. i feel harass after purchasing...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Singla hero service station complaint

 Taufiqshariff on Aug 18, 2016
I was service my bike on 17th aug 2016 the problem is to change the clutch set, dipper, indicator. When i got the call from singla to take the bike i went their to check my bike service they change the clutch plate but not fix the proper way to resolve the gear issue they said you have another parts to put on that is clutch plate and i paid the amount, still they not repair the indicator and dipper light and i spend 2 hours over their to repair and i found bike accelator is automaticaly racing which they told me to come next day morning and resolve the issue. Next day i went and resolve my querry...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Recently Discussed

(1 minutes ago)
Poorvika Mobiles
Worst behaviour and activity
(3 minutes ago)
Pgsupportsignbilldesk.com
transaction failed to process
(4 minutes ago)
Municipal Corporation Of Delhi
Inaction of South Delhi Municipal Corporation
(4 minutes ago)
IGNOU
Incomplete grade card
(4 minutes ago)
Rajdhani / Yamuna Power [BSES]
Stealing electricity from government colonies via entry gates

Featured Complaints