Hero MotoCorp Customer Care
Hero MotoCorp Ltd.
Customer satisfaction rating: 1%
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449
COMPLAINTS

Hero MotoCorp Customer Care

Hero MotoCorp Ltd.

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Address
34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India - 110057

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
136
60



Additional info
Customer satisfaction rating
1%
Complaints
449
Responses
1
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Hero MotoCorp Customer Care related pictures (50)

Hero MotoCorp Complaints & Reviews

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Hero Motocorp — Unhappy with the product and service

 abhi2thakare on Jul 25, 2016
Unhappy with the product and service

Name :- abhijeet r thakare.
Bike no :- mh29 as 1209
Address :- yavatmal (maharashtra)
Authorised distributor name : parvati auto-mobile, darda nagar darwha naka yavatmal.

Dear sir,
My new bike karizma zmr problem. purchase date 5 feb 2015. only 1 year before
Purchase hero zmr new bike, big problem in my bike.
(1) every time every servicing mentioned this point :-
(a) racing problem — not solved.
(b) engine kir kir song — not solved.
(c) tyre slip — not solved.
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — Hero ismart mileage

 abhishek15415 on Jul 24, 2016
सर मेरी ismart bike अप्रैल 2015 की खरीदी हुई हैं । फर्स्ट सर्विसिंग से लेकर अप्रैल 2016 में जो सर्विसिंग हुई हैं तब तक हर बार इस bike के माइलेज की कंप्लेंट की हैं लेकिन आज तक मेरी प्रॉब्लम solve नही हुई । आखिरी बार मेरी मेल चेक करते हुए सर्विस सेंटर से मुझे...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Hero ismart problem in mileage from one year

 Chaudhary Maiks on Jul 24, 2016
Sir,
I shashipal singh, purchased a hero ismart splender motorcycle having its registration no.in the month of 20-05-2015 from arya agency bharatpur (rajasthan) since the date of purchase this motercycle is having a problem of improper mileage ie. that is near about 40 km per liter. a number of time i complained to the consult showroom as well as morani moters jaipur (rajasthan). but till date the problem still continue has not been resolve by dealers. contact — 9694977181...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Heromotocorp — Facing after sales service issue

 Jayprakashgupta1981 on Jul 24, 2016
Below are bike details for which i am facing service issues.
Name: brijesh kumar dubey
Mobile no.: 8896239345
Model: super splendor
Eng no.: ja05ece9m13736
Vinno.: mblja05eme9m14153
Dealer name: g b automobile ballia
Registration no.: up60z6265

The bike is having starting problem. it is not getting started, twice i gave got it serviced, and mow multiple times gone for the not-starting problem but no permanent solution. every time they charge 50/100/150 but the problem arises within 2-3days again.
Request you to please help me...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Chain set creating awkward sound

 prabhat95 on Jul 22, 2016
Hero team,
Purchased my hero bike i. E., splendor pro on 29th march 2016. And now it, s chainset got loose and making awkward sound. Is this is the condition of new bikes? I, ve driven many bikes before but this bike make me regret my decision for puchasing a hero bike. Now all i want want is a new model or money back. This is the worst company's product ever seen in my life. Please try to resolve my isse on proiority bases....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — About bike mileage

 amankhan786 on Jul 22, 2016
My bike is not good working. Many problems in my bike. The bike is not properly worked. My bike mileage is just 30km/l. And bike was not early start. Last month i was complained but my problem was not shortout. Service center staff is not good. No solution. So i want to change my bike.
Please registered my complain and solve my problem
Thankyo...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Changing clutch plate within 4 months of purchasing my bike.

 shyamhui on Jul 21, 2016
Sir,
This is your kind information that i bought hero super splender on 16/02/16 from rudra automobiles pvt. limited. i did my second servicing on 14 /06/2016. just after few days i start facing problem in driving my bike . as the free servicing centre of burdwan is far away from my home and i used to be very busy due to my profession but i went on servicing centre on 15/7/16 morning and deposit my bike. when i go there in the afternoon they charged me rs. 1575 ( job card no. 10226-03-rjc-0716-5848) and told my clutch plate has been changed. it is very surprising because i am driving bike...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Moto Corp — Unethical Behavior from Authorized Dealer

 nileshpatil708 on Jul 21, 2016
Dear Sir,

I am Somnath Kanhav from Shirsathe, Tal - Igatpuri, Dist. Nasik, Maharashtra. Recently I had purchased Newly launched Hero I-Smart on November 2015. In this vehicle major problem is there, of Headlamp. I am leaving in high rainy area. In every rain all the rain water gets collected into the Headlamp Area, due to this headlamp got busted trice. So i have visited to authorized dealer from Nasik Region M/s. Shivang Automobiles, ( Address Plot #573, Near Bombay Naka, New Bombay Agra Road, Nashik, Maharashtra - 422001 ), but the dealer said that i have to pay for the servicing....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Request for proper repair or else refund my money

 krishnareddyguru on Jul 20, 2016
I purchased hero duet bike in january month 2016, since 1st servicing of the bike i am getting lot of problems while riding duet bike,. 1. Getting sounds from front wiser which irritating and diverting my concentration while riding. 2. Engine getting heavy noise and heat and providing heavy vibrations. 3. The time of purchase show room people told me that, mileage will be 50 to 55km per liter, but its giving only 35km per liter. 4. While riding my bike its giving long jerks, suddenly slowing down which is very dangerous if there is any vehicle behind me. 5. There is no pickup, double riding pickup...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Engine problem of hero maestro bike

 rajeshrnc on Jul 20, 2016
Hello,
I have purchase hero maestro edge bike in 2015 nov. Getting problem in engine after several times getting service by local dealer yet problem has not solved. I need new engine for replacement.

Kindly do the needful!

Regards

Rajesh kumar mishra
9031100011...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Regarding servicing

 akashaj on Jul 20, 2016
Servicing of the bike not satisfactory. My hero glamour bike brought to karan enterprise servicing centre jamnagar gujarat for routine servicing. Staff dealing was like that they are not getting any payment for their job or we came to them for begging something. And after that servicing was not done as per the list. They denied to do that all check he has to carry as per list given by the company. My servicing work card no is 3976. I have two other bike of tvs and bajaj their servicing and dealing is best in compare to ur. And even washing is not done as per ur company instruction. Please it is...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — My bike problem

 ashwani 22 on Jul 19, 2016
Sir i have purchase a seplendor bike fro panipat sahib motors when i purchase the bike the same time i have told the company manager about the lock system and the handle of bike handle is band and bike not goes properly and lock is not locking properly on the 1st service also i have told them about my bike problem but there is no attention on my complaint i m a sales executive in royal enfield panipat sooo pleas sir pay attention on my problem fast pleas sir thank you ashwani kumar...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — Worst service by millennium motors

 Jay Mukherjee on Jul 19, 2016
I have given my bike to fix the disc break and the sound/vibration in the handle with my hunk bike on saturday. Sunday morning i got a call that the handle need to fixed and it will cost me around 1, 100 and i said go ahead. On monday i got my bike with a new disc break which is not smooth at all and handle as it was before the servicing. Am not able to understand what kind service expertise the millennium motors have. My dad and me almost used all the models of hero bike but it seems its time to switch the company... Really unhappy with the kind of service am getting with the authorized hero servicing...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Chassis broken

 Sagar Gawade on Jul 17, 2016
My name is murlidhar maruti gawade. I have buy hunk bike from mokha hero motocorp, pune-nagar, pune. My bike chasis is broken. As you known there are two pipe below driving seat of chasis. And one of them has broken. And i saw another two bikes near to my area. I saw, they have crack at same place as on bike chasis. Showroom didn't respond to my problem. I think it is mistake done by chasis designing engineers. This i am saying because i am also an engineer. If you will not respond me then i will go to consumer court and complain again hero motocorp company...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Our bike hero splendor ismart is damage from time of giving break then automatically front wheel rib.

 WS Wasim on Jul 17, 2016
Hi sir,
I am md wasim akram and i have a motor bike of hero splendor ismart on my father name and i am purchased from shiv ganga automobiles peeragarhi delhi bike no. dl4s cl 5603
Purchase in feb 2016
I was driving my bike suddenly i was doing break then automatically front rib is damage in some pices.
I want to claim and i want to another bike so please contact me then give me sollution.


Thank you
Md shameem
09899738445
09717827175...
Complaint comments  Read comments [1]Complaint category Insurance

Hero Motocorp — Passion pro bike service issue about self

 bmvarmasaraf on Jul 16, 2016
My self banwarilal mishrilal varma. i had purchased bike of hero moto corp model passion pro from dealer tadeshwar at parbhani (maharashtra) in 2012 bt now days i am facing in self start bt der is no one solving my problem n making irrelevant loss in d ways of battery brush n service boy rude behavior with me n not till today no solve my problem

My contact details as follows :-
9420626240,
9423143851...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — Splendor+

 Bhavesh bhai on Jul 16, 2016
Hi i just purchase on my bike 13 jun 2016 and after 1.5 month my leftnside indicator front or rear dosent working. If i am. Contact the service authorised showroom they can not resolved my problem they told me you have been charged for these item but i m not gave that because my bike is all ready new. If any there to hear me please reply me thank you....
Complaint comments  Read comments Complaint category Other

Hero Motocorp — Spare part is not given

 9953956579 on Jul 16, 2016
My registered mobile no is 9953956579. As i met with an accident on 6-july 2-16. So i drop my vehicle to service center. So its already many days passed but my part is not ordered by service center.In accident right side body is damage and they r not providing satisfactory resoltuion service center name is metro motors rithala. Plz resolve this and my vehicle even having starting problem. Very poor service by hero motocorp...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — Request id 11310-0716-502 isn't resolved yet

 Tanuj 11 on Jul 14, 2016
My problem isn't resolved yet and you guys are saying that it is resolved. request id 11310-0716-502. contact no - 8565982653
My scooty maestro is in same condition as i have given. workshop people didn't resolved my problem. my maestro handle still vibrates and indicator isn't working. workshop manager says they are not getting the problem. i have spent 7 hours in yours hero showroom, leaving other important works of mine. i think i buyed the scooter from this fraud company hero motors...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — Misbehaving

 Vinayak Chaubey on Jul 14, 2016
Sir
Most humbly and respectfully i vinayak choubey want to say that while i was attending my servicing of my bike vehicle no-jh09y 1666. passion x-pro i was misbehaved by the staff of power motor sector 4 bokaro steel city pin-827004, and after that servicing my bike is in pathetic situation as well my engine is also not performing well... when i gone to complain these all matters the showroom staff use to abuse me and also told that go back otherwise i will brutually beat you... i get afraided by these typical circumstances.. i am very much proud while using hero company bikes but showroom...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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