Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Banabir Sen
from Lala, Assam
Nov 9, 2022
Nov 17, 2022
This thread was updated on Nov 17, 2022
Report
Copy

Complain against my Hero Destini 125

Address:B T ROAD LALA

Ever since I bought your Hero Destiny 125 I have faced problems. Many things have gone bad within a year that I have to replace with my own money. Why do you make a scooty with such bad parts?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Nov 7, 2022
Nov 7, 2022
This thread was updated on Nov 7, 2022
Report
Copy

My hsrp not delivery fitment center

Address:GANGAPURA DIST-BALASORE ODISHA

HSRP NOT DELIVERY FITMENT CENTER PLZ VERIFY AND SEND MY HSRP QUICKLY

REAL MAZON INDIA LIMITED
Receipt Number MAA/00002498
Receipt Date 23/09/2022
Order Type New
Vehicle Number OD01AC0281
Vehicle Class TWO WHEELER MOTOR CYCLE
Vehicle Type PRIVATE
Owner Name AJAY NATH
Contact No [protected]
Fitment Location MAA TARINI MOTORS-OLDFITMENT, KHAIRA, BALASORE, BALASORE Phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shashant Sachan
Nov 2, 2022
Nov 7, 2022
This thread was updated on Nov 7, 2022
Report
Copy

Charging over cost over printed rate

Address:KANPUR

Two days ago i purchase a product from hero agency which is located in kanpur hamirpur road rbs hero kanpur nagar uttar pradesh and the cost of that product is rs 190 which is written on the pack but they give me the bill of that product of rs 193 and said that i have to pay which is totally wrong as how you can ask extra as they cheated me and doing fraud with their customer...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pavanmahavar
from Powai, Maharashtra
Nov 1, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Engine voice change

Address:Khatoli,

RJ 20 BB 7556
Service was done at Ashish Agency, Yadav Colony, Khatauli 325009 at 10476 km. After running 1328 (current 11406 km) from service, the voice of the bike was changed and it was shown to be stopped, then only about 100 ml of engine was found in the engine....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mansha02
from Dongargarh, Chhattisgarh
Nov 1, 2022
Report
Copy

My vehicle's self start is not working

Address:Dongargarh, chhattisgarh, India

We gave 20 times approx but nothing soo... Repaired properly...its been only 2 years. But the vehicle seems like it's already 1p years plz do something...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudarshanbehera
Oct 31, 2022
Report
Copy

High security number plate

Address:Khanduru polosara Ganjam

Dear sir

My bike high security number date is 28.10.22

30.10.22 to be not massage conform.
Show quoted text...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Babblu1
from Bathinda, Punjab
Oct 29, 2022
Nov 3, 2022
This thread was updated on Nov 3, 2022
Report
Copy

Hero moto eshop not refunding the amount for the cancelled order by hero moto

I placed 2 orders online order on eshop hero moto for engine oil. i have done online payment
order no..[protected] is cancelled by hero.
i have not received the paid amount till date.
HERO MOTO IS NOT REFUNDING THE AMOUNT OF RS 295

another order no..[protected] is also cancelled by hero.
HERO MOTO IS NOT REFUNDING THE PAID AMOUNT OF RS 295
NOW ITS GETTING TOO LATE FOR THE REFUND.
TOTAL...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lankesh T
Oct 29, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Regarding hero splendor bike parts issue

Address:Lankesh s/o thimmappa behind ganga sawmill, herimatt , honnali , davanagere - 577217

We have purchased a hero splendor bike on 2/10/2022. And we have issue with head light bulb and they have not replaced it and for out of district registration they have charged 600 rupee.
Sales executive is anil from Shimoga mythri....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
surender singh85
Oct 28, 2022
Nov 8, 2022
This thread was updated on Nov 8, 2022
Report
Copy

Subject: Non better service provided

Dear sir,

Iam service my bike Saturday on 22nd Oct 2022 but my bike service properly not working. iam complaint the service centre Tuesday and then iam visiting the your centre today the guard not numbering the bike and said inform the supervisor then iam numbering your bike.

My main purpose of complaining your staff no responding customer and today my bike not recived because battery battery not change, chain...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajit_1975
Oct 27, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Starting problems

Address:305,8B SadguruApartment,Amrut Residency,Saravali

Bike not started when it's kept in sunshine for one or two hours
I have purchased Hero Passion Pro 2 years before and suffering with some of the issue with this bike from on the date of purchasing as below.
Bike not started when its stand in sunshine around one or 2 hrs. (It's got start when stand in outside sunshine for 30 min)
Tik Noice came from shockers when patch hole found in road
Gear stuck when shift from...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
N
Ntjhn
from Gevrai, Maharashtra
Oct 26, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Service center

My name is Ganesh Chopade i own a bike splendor pro, i just want to repair clutch cable in show room, but they refused to do small work even though I an going to pay for that, it shows what they don't need customer, but I think this will destroy the reputation of hero motor company through vithal auto from gevrai dist beed, hence I request to company kindly, appointments some
Some people who knows the hospitality
For customer,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajit_1975
Oct 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Starting problems

Address:305,8B SadguruApartment,Amrut Residency,Saravali

Bike not started when it's kept in sunshine for one or two hours

Registered mobile number: [protected]
chassis Number         : MBLJAW146LHH07750...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
from Balasore, Odisha
Oct 22, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Problem with HSRP generation Vehicle Registration Number OD01Y5968

Sir
I applied for HSRP and the money receipt has provided me but the HSRP is not being successfully generated till now. The money receipt number is SAI/00004720 and the date was 22/09/2022 . So please check it immediately....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
K
Kehar Rathour
Oct 22, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Bike engine and battery problem

Address:Patharia district Damoh Madhya Pradesh pin 470666
Website:Hero motar company

My new motorcycle Hero glamour xtec problem bettry this is not charging and not warking bike
My bike running 1 litre petrol mein 35 -40 kilometer only...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
L
lavkush001
from Basti, Uttar Pradesh
Oct 20, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Problems in scooter under 10 months

Address:SUSHIL AUTOMOBILES ,STATION ROAD, BASTI,UTTAR PRADESH 272002

I buy a pleasure+ bs6 scooter on 08/02/2022 from Sushil automobiles Basti Uttar Pradesh 272002. My vehicle number is UP51 BE0787. On 18 October 2022 when I try to start my scooter I face problem that scooter not starting by self then I try to start it with kick but I unable to start my scooter. My scooter is not starting after many kicks. I face this problem when my scooter run only 2253 km and under 10 months of buying. After many attempts...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikramca
from Lucknow, Uttar Pradesh
Oct 16, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Bad experience waiting at workshop

Address:Bright hero workshop daliganj lucknow

On sunday 16 2022 at 11.00am at daliganj workshop of bright hero.

I had booked service of my passionpro 2nd free service and co. Promising 2 hour waiting time.
And i had waited for whole day and still not serviced my bike till 2.00pm..
Very mental harrasmemt felt for this..every time they are giving adv. Service your vehicle in 2 hours but..managers are booking excess but unmanageble.workshop..bad customers experience....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sam1224
from Rourkela, Odisha
Oct 15, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Tax invoice issue

Address:Odisha rajgangpur (kedia & kedia)

I have tax invoice issue of my bike 2nd service. They charged me more then then the actual bill and they also gave me the false bill hand written please solve this issue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
amitkr1
from Hamirpur, Uttar Pradesh
Oct 14, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Regarding Hero motorcycle HF Deluxe (UP91P5176)

महोदय जी मेरी हीरो मोटरसाइकिल(UP91P5176) नवम्बर 2019 में खरीदी गयी थी, जिसके इंजन में कुछ खराबी आ जाने के पर, सही करवाने हेतु मेरे द्वारा गाड़ी दिनांक 13.10.2022 को अपने नजदीकी हीरो एजेंसी...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
N
Nivek Martin
Oct 14, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Report
Copy

Replacement of head(tappet noise issue) with warranty

Today 14th August 2022 i went to hero dealer(Focuz Biwheelers - Hero MotoCorp,
28/285 A, Sahodaran Ayyappan Rd, near Manorama Junction, Kadavanthra, Ernakulam, Kerala 682036. Beacuse they asked me to come for replacement of head(tappet issue) with warranty replacement. And i handover to supervisor Sajan(+[protected] and after some hours he contacted me and said warranty was rejected due to some service history. And asked me to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nivek Martin
Oct 14, 2022
Report
Copy

Replacement of head(tappet noise issue) with warranty

Address:Dealer(Focuz Biwheelers - Hero MotoCorp, 28/285 A, Sahodaran Ayyappan Rd, near Manorama Junction, Kadavanthra, Ernakulam, Kerala 682036

Today 14th August 2022 i went to hero dealer(Focuz Biwheelers - Hero MotoCorp,
28/285 A, Sahodaran Ayyappan Rd, near Manorama Junction, Kadavanthra, Ernakulam, Kerala 682036. Beacuse they asked me to come for replacement of head(tappet issue) with warranty replacement. And i handover to supervisor Sajan(+[protected] and after some hours he contacted me and said warranty was rejected due to some service history. And asked me to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy