Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Today I went to shri automobile near rampur tiraha muzaffarnagar up to check up my new bike (splendor plus bs6 2023)
There in the agency they checked out my bike and exchange my bike's engine parts that was not working properly for that they charged 200 rupees.
When I asked to them that my bike's guarantee is still remains for 4 years and 6 month so there is no charge should be for these parts
For the evidence purpose...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kabir12
May 9, 2023
Report
Copy

Misbehave, extra amount and bill amount

Today I went to shri Balaji automobile muzaffarnagar to repair my bike (splendor plus bs6 2023)
My bike guarantee is still remains
There in the agency they checked my bike and exchange damaged parts of engine for that they charged 200 rather than my bike's guarantee is still remains for 5 years and even they did not mention this amount in the bill.
For evidence proof purpose i tried to shoot video but some of employees...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anurag.shukla
from Kanpur, Uttar Pradesh
May 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For RC which in not provided by agancy till date

I purchased a Bike Hero HF Deluxe from HERO RBS Naubasta KAnpur Nagar, in the month of Feb. 23 but RC of such bike is pending. i am trying a lot of time but agency denied that RC not generated by department.

Bike No. UP78HE2976

plz resolve the above issue as soon as possible....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Report
Copy

Worst scooty

Address:5/233c, sarathamanilayout, Udumalpet - 642126

I have a complaint about your scooty. I have not satisfied the hero scooty. I like a hero company so I have bought the scooty. But we have a daily basis issue in the scooty. Starting trouble. Very upset with the scooty. I have too much irritating the scooty. I am not interested in the hero brand now. The very worst part in my life is the scooty when I start entering the life.I have returned the amount for the scooty. We have to buy a cycle...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Durgalal meena
Apr 29, 2023
Report
Copy

Bad service

Address:Sriganganagar

Sir me ye batana chahta hu ki hero motors ki service bhaut bekar h kuki mujhe mere products ka claim nhi Mila blki hero motor 5 years ki warrenty deta h hero ki bike automatic khrab ho jati h aaj meri bike apne aap bnd ho gyi jb company me dikhaya to bolte h iska lock khrab ho gya fir bolte h ki iski wiring khrab ho gyi or khte h ki apko hm iska claim nhi denge kuki aapne service nhi krvai isliye jbki mene 2 bar service krvai h mene bike...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:3-1-478,nimboliadda, kachiguda

If am raised the complaint no one has responding if the my query not resolve ican write a review bad rating it will be reflect the company reputation

Iwill wait for tomorrow if the my query is not solve ican raise the complaint consumer court also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sree srinu
Apr 28, 2023
Report
Copy

Bike passion pro

Address:3-1-478,nimboliadda, kachiguda

One of the best ever seen this type useless service venkateshwar motor service center RTC x road
No response either manager nor service staff waste service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Scooby123
from Hyderabad, Telangana
Apr 28, 2023
Report
Copy

Bike service not done

Address:VENKATESHWARA MOTORS,HERO SERVICE CENTER 1-8-669/1,AZAMABAD, OPPOSITE BUS BHAVAN, RTC CROSS ROADS, HYDERABAD,HYDERABAD 500020

I am Avinash Nair my mobile number is [protected], i am from hyderabad recently i gave my Hero Passion Pro i3 110cc vehicle number TS 20B 4132 bike to venkateshwara motors hero service center which is in hyderabad rtc cross road, i gave on 15/04/2023 saturday evening person name is Mr.Srinivas Moble Number is [protected], as my vehicle stoped and had starting problem so i gave to the service center the person who collected said as it is evening...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
OmkarSamant
Apr 26, 2023
Report
Copy

Non availability of parts

Address:Dombivli, Thane, Maharashtra

I had purchased my xpulse 2004v in Feb 22, the bike was working very well, was serviced on time, still suddenly it stop working.
After getting it checked the problem was with fuel pump, it's a shock that within a year it's breaking down infact of taking all measures.
The part was ordered by my nearest service center on 6/04/23 now it's more than 20 days still they haven't received it, I am not able to repair my bike till date...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dp25977
from new delhi, Delhi
Apr 25, 2023
Report
Copy

Delay in bike repairing on khanna automobile.

Address:Khanna service centre hero... C-122, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi, Delhi 110064

Dear hero

I have written this letter to inform you that I have
handovered the bike to the khanna automobile workshop after an accident for repairing on my insurance policy on 04th April, 2023.
I was told that It may take about 7-10 days, for which I have planned to manage my conveyance.

But today, It has been more than 20days since I handed over the bike, but you do not seem to care to revert back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dp25977
from new delhi, Delhi
Apr 25, 2023
Report
Copy

Delay in bike repairing on khanna automobile.

Address:Khanna service centre hero... C-122, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi, Delhi 110064

Dear hero

I have written this letter to inform you that I have
handovered the bike to the khanna automobile workshop after an accident for repairing on my insurance policy on 04th April, 2023.
I was told that It may take about 7-10 days, for which I have planned to manage my conveyance.

But today, It has been more than 20days since I handed over the bike, but you do not seem to care to revert back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GargiM
from Kolkata, West Bengal
Apr 24, 2023
Report
Copy

Hero Optima E2 electric scooty

Address:Tanishka Motors, Bangalore

I had purchased the vehicle about 2.5 years back, and my motor stopped working. I had asked for a motor replacement about a month back, and the motor hasn't arrived yet. It has been a month, and my scooty is still in service center. No updates. No way of reaching out because the helpline number is useless . No one picks up. The service center people donot respond. Extremely bad service and very inconvenient. Utter disappointment....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiv kumar rana
Apr 22, 2023
Report
Copy

Against service

Address:Surajpur gb nagar

Up16al2751 serviced on 21/04/2023 told engine sound that problem was not solved but a new problem arised chain highly straiched resulting ghasr ghasar like sound is produced...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepagan
from Vedaranyam, Tamil Nadu
Apr 21, 2023
Report
Copy

Starting issue

Address:vedaranyam
Website:hero motor

I bought a new vehicle last year 2022 September month . after taken delivery the bike we are facing starting issue . at the time servicing my bike in service center. but same issue happen two or three day . last two weeks my bike not starting . i info the service center but he is not proper responses . please return back of this vehicle your side free of cost . i love the hero brand bike so we are purchase the bike . but . after this incented...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Apr 20, 2023
Report
Copy

Engine warranty

Address:Ranchi

My glamour motorcycle JH -01-DA-4298.
I had taken extended warranty of 5yrs.
In steed of that workshop is not ready to provide warranty benifit.all service at time, only during covid 19 years the service not done but that time vehicle also not run.
Later I done two services and no engine problem, in last 3 days sound come from either tapid or piston.
When I visit workshop they refuse to give warranty.
Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mritunjay Prasad Singh
from Ahmedabad, Gujarat
Apr 19, 2023
Report
Copy

Products related issue

Durinng the summer or direct sunlight My GLAMOUR BIKE not started.
I have visited several time but no response from KESHAV MOTOR.

Vech. No, GJ27DR1648
VIN. MBLJAW154MGB04229

Last service Date-11. 03.2023

Every time GIVEN NEW REASON BYservice eng. -Fuel Pump, SOFTWARE ISSUE, Sensor issue.

Solution:Parts not available

Mob:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsh12985
from Ankleshwar, Gujarat
Apr 19, 2023
Report
Copy

Xpulse Bike Parts Not Provided By Hero Motocorp Staff

Address:Andada, Ankleshwar ,Bharuch Gujarat

1) I placed my bike in Kosamba Laxmi Auto Traders-21324 on 14.04.2023 for servicing purposes.

2) Laxmi Auto Traders staff ordered required parts in HERO motocrop system on same day.

3) Still the parts company has not supplied those people and I have not received them from my bike.

4)Today I called the customer care of Hero Motocrop and the customer representative suggested me to place the order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jakkaiah
Apr 18, 2023
Report
Copy

Too much delay in repairing and servicing

Pleasure Vehicle reg no AP39CA9743.
vehicle given for repairing and servicing at YARRAMSETTY SERVICING centre in Guntur, Andhra pradesh.
They said it will take more than 1 month for repairing. I wonder why it is taking too much time for repairing.??
I urgently need vehicle.kindly do needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepaktomer1988
from Delhi, Delhi
Apr 17, 2023
Report
Copy

Complain against hero Moto Corp UP12 BC 1178

Address:Delhi

Hi

I am Deepak pal my scotty No. UP12 BC 1178 is not working now my scotty was required to change piston but due to your service center person did not change the piston it was consuming. mobile oil i went for service on 9th Feb he keeps on telling come next time but when i went next time he asked me to go for Sapphire motors.
it was giving hues sound due to piston was not working properly and was not proper handling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vend hero. Neeramankara Thiruvananthapuram kerala

I buy a splender in venad motors Trivandrum neeramankara...today I go to that showroom and service centre to my bike battery complaint so plzz kindly solve the problem as soon as possible.. vehicle only five month old...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy