Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Magesh 6374
Jan 28, 2023
Report
Copy

Bike service related complaint

Address:GURU KRIPA, 150 VELACHERY-TAMBARAM MAIN ROAD,UNITED COLONY,BHEL NAGAR,MEDAVAKKAM,CHENNAI - 600100. PH - 7397252999

Dear Managers,

My name : MAGESH KANNAN A
BIKE NAME :MAESTRO EDGE 125 DRUM BRAKE ALLOY WHEEL BS VI
BIKE REG NO : TN 14 Z 4083
Complaint on : SMC HERO(SOUTHERN MOTORCYCLES - HERO MOTORCORP MEDAVAKKAM-600100)

I have given my bike for service at above said showroom today (28/01/2023) morning 8.30 am and i have visited the showroom at evening 7 o clock for collect the bike from service.They are...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AsharNoor
from Aligarh, Uttar Pradesh
Jan 27, 2023
Report
Copy

Engine stops as soon as the clutch is applied

Address:Hadi Nagar Dhorra Mafi

Whenever I press the clutch and let the bike be free, the engine shuts down, this problem is from the start when I bought this bike. I have complained so many times to the agency, during services as well as apart from them, yet the issue has not been resolved. It’s been a year now and I’m very fed up with this. Therefore, I request you to kindly replace the bike or fix the problem permanently....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chambal auto motors shrinath puram kota rajasthan pin code - 324010
Website:Hero motercorps

My bike no.- RJ20US3135 engine has problems 4 times in the last 1 year. There is a problem of crane in the engine, due to which the bike gets jammed and the bike stops, even the service center people do not pay attention. The problem is coming since the last time I had brought the bike. and back off. From 18/01/2023 my vehicle is at the service center only.
Didn't even give me the bill twice during the service in between, please give...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijayrajgirwad82@g
Jan 26, 2023
Report
Copy

Engine motor problem

Address:Mukundwadi Aurangabad sidko

Engine motor problem clach plate gearbox Awaz hit ek mahine Mein 4 servicing problem solve no continue service Singh jio right card...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav KUMAR Tomar
Jan 22, 2023
Report
Copy

Bike issue ( passion pro)

Address:H.no 285 nangla faribadbad

Dear sir kindly inform i purchased passion pro bike . Last February but bike has been maximum time reporting in your branch because it is lot of problems like that missing problem, over accelerator, i m lot of complate in mail for dheeraj ji but not resolved my problems . Your faridabad branch ( sehgal motors ) it service is not good Sandeep g irritated me he is delaying my problem i requested to you sir pls resolved my problems. When I m...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JitendraKaku
from Mumbai, Maharashtra
Jan 21, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
Report
Copy

Glamour Programmed FI starting issue - under warranty period

Address:Shop No, 7 to 10, Sion - Trombay Rd, opposite Vijay Sales, Suman Nagar, Chembur, Mumbai, Maharashtra 400071

Registed Date: 10 Oct 2019
Manufacturing: 09/2029
Dealer: Trademarkk Auto
Dealer Location: Chembur, Mumbai, Maharashtra.

Date of incident: 10 Nov 2021
Description: Bike starting problem. The bike wont start or self or kick. The service center diagnosed as key part issue & changed the entire key part.

Date of incident: 21 Nov 2022
Description: Bike engine stalled in 4th gear...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BATTULA BHARATH CHANDRA
Jan 10, 2023
Report
Copy

Warranty

Address:PRODDATUR

Hero motocorp assured me 5 years warranty if I had timely service. I got 6 times service in 16 months. chainspacket worn out for my bike. But my Authorised service center(GOPAL Hero service, Proddatur) refused to provide warranty and changed my mobile number in their records. Please help me to get warranty as assured by them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
P.C.Swain
Jan 8, 2023
Report
Copy

Lost my HSRP booking invoice

My Vehicle Registration No-OD21A2758 . I have booked HSRP but lost my receipt.Help me to track my order by sending my order number. Then I can download my receipt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalabhaiya123
from Banda, Uttar Pradesh
Jan 8, 2023
Report
Copy

Engine warranty me na banane ke sambandh me

Meri gadi up 90v 3258 hf delux ke engine me kharabi hone par mai Banda jile ke mayur hero agency me gaya parntu agency valo ne kaha ki engine ki koi warranty nhi hoti aur mujhe lauta diya gaya . mahodaye meri gadi kharide huya jab ki hero campany bike ki warranty 5 year deti hai Sir mujhe bevajah paresan Kiya ja raha hai kripya meri bike ko sahi karwaane ka kasht kare.

Dhanywaad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:BIJAYALAXMI MOTORS,JHARSUGUDA

I have purchased a new Hero Pleasure-Xtech on 26/10/2022 with advance booking of Rs1100/- during Diwali.Diwali offer was to get Goodlife gift voucher of Rs4000/- after billing.
After payment I didn't get Goodlife voucher link and contacted the same showroom.They verified and informed that mobile no entered in Invoice was wrong and after RC copy upload mobile number can be changed and I will get the link.
I visited the showroom...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Radha Hero motors Tamabaram

Wheel got theft while given service in authorized hero service Centre- Radha motors Tambaram chennai. All the emp in that showroom are behave like rowdies and impose rowdyism on us while asking this replaced wheel....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
d.mangalraj
from New Delhi, Delhi
Jan 1, 2023
Report
Copy

Splendor

Address:CHENNAI VELACHERRY

My vehicle no TN22DU8248, purchased during sept 2021.Hardly after 6 months i used to face regular problem on front handle bar pulling to one side, pickup issue, break noice, and regular engine off during driving, when i inform the person who takes service request will tell all will be cleared, when returning the vehicle another service person will do test drive and will inform all are fine, but hardly within 2 -3 days all problem will re...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pkmamsai
Dec 30, 2022
Report
Copy

Service failure

Address:RAJAPALAYAM

I was purchased hero passion pro on aug 2020 . When the running the bike slow speed suddenly off mode, we rise the complaint in your dealer deepa motors rajapalayam -626117 not arrest the complaint . Last two years we arise the same complaint but no one arrest the complaint. You need intract the dealer take adquate steps for me.

Bike no : tn84 k 3231
name : i periakaruppan
contact details : [protected]@gmail.Combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SudheepCS
from CHENNAI, Tamil Nadu
Dec 29, 2022
Report
Copy

Splendor Xtec Engine-Off during running.

Address:Thirumullaivoyal, Chennai

I'm Sudheep from Chennai my bike number is TN-13 Y-6841. I bought Hero Splendor X-tec from Srivari Hero located at Chennai Thirumullaivoyal on August 28th. From the day of purchase, I experienced problems with the bike which were cleared one by one later but I had an Engine Off during running complaint which was not cleared from the date of the purchase till now. This problem already existed on the old BS6 Splendor so I enquired with the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Nandi automobiles vihaan motors sahpur muzzafarnagar

From
Tayyab
[protected]

To
Indian comsumer complaints forum

Sub:Hero Agency dealer's RC registration and insurance charges for overcharging and not behaving well reg'
respected sir
Regarding illegal collection of RC registration and insurance amount of dealer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthik Dhanasekar
Dec 27, 2022
Report
Copy

Fuel pump Failure | Splendor plus

Address:Mani Nagappa Motor , No 222, Bypass Rd, Ponmeni, Madurai, Tamil Nadu 625010

We bought a splendor plus bike on 17/06/2021, I availed two service from Hero MotoCorp, unfortunately I did not have time to avail all the five free services from Hero MotoCorp . But still it's just been 1 and half years from the date of purchase and having a fuel pump failure is not acceptable, I had to pay the money for replacing it, from the service center they told that it's not claimable . I need a claim for Fuel pump spare that I paid...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
ydav rahul 783
from Gaya, Bihar
Dec 27, 2022
Report
Copy

I have facing same error in my bike from the last 2 years

Respected sir,
I would like inform to you that. My Name is Rahul Kumar yadav S/o ramchandra Yadav .i was bought bike from manak service centre sherghati gaya bihar. my vhicel number is BR02BB3893. the starting problem is going on since the purchase of the bike .i have given this infomation to the manager there many times, whose recording is with me. manak service center is very misbehaved with customer my battery was problem when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hardik Walia
Dec 26, 2022
Report
Copy

About insurance staff

Address:Haridwar Road Near solani Bridge Roorkee

Hello dear sir and mam,
I have an issue regarding insurance claim department

There was a person named Atul Sharma in insurance claim department who had argument and shown his arrogant attitude after done my bike claim.

Company name
U.P. Automobiles Pvt. Ltd.
Roorkee
Hero agency

Please tell him to change his arrogant attitude....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HimanshuGoel123
Dec 25, 2022
Report
Copy

Bike issue

I bought Hero super splendor bike on 27/10/2022 from Hero agency Pilkhuwa Uttar Pradesh, and now not even two months completed it is creating problems regularly,
Now its battery is totally dead, and they're charging ₹ 250 for replacement of dead battery, even this is in warrenty.
Hero Motocorp Bikes and services both are worst.
Don't purchase any vehicle of HERO (ZERO).
TOTALLY WASTAGE OF MONEY....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surya krishna K g
from Madurai, Tamil Nadu
Dec 24, 2022
Report
Copy

Speedometer damage

I have buying the bike in before 7 months. this is speedometer is damaged. very worst product is hero...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy