Hero Motocorp — Complaint against service centre causing damage to the under seat storage place of Pleasure Scooter

Sir,
I have brought my pleasure scooter to the service centre, ramachandrapuram, east godavari district, andhra pradesh on 16.10.2016 for general service. They have charged rs.630/-. After service i have identified that the flap in the dikky (Under seat storage) was broken & removed and thus damaged the vehicle results in smaller articles kept in the under seat storage were fallen. Due to servicing, my vehicle was damaged. When asked the service centre, they will be replace the flap. But even lapse of 1 ½ months they have failed to do so. Further, i have got changed the speedometer cable on 30.11.2016 and for nitrogen gas to the tyres (Rs.30/-) for which they have charged rs.200/- (Against the mrp of the speedometer cable is rs.88.01 and gas is rs.30/-). The photo of the damage caused to the dikky of the vehicle is enclosed. Please take necessary action for the damage caused to my vehicle.
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Hero MotoCorp customer support has been notified about the posted complaint.
Feb 20, 2018
Updated by Bsrb
Sir,
The complaint was not yet resolved even lapse of 14 months. Why?
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