Hero Motocorp — Facing problem in hero splendor ismart 110

kamleshsingh1990

from Delhi, Delhi

Address:

Jaipur, Rajasthan, 302029

My name is kamlesh singh (My phone no. Is [protected]). I purchased a bike hero ismart 110 in the months of october-2016) from muhana motors muhana jaipur (Surya hero moto corp).
After my first service i was facing the sound problem from engine like (Kar kar). I drop the bike for repair and they charged from me as there is not my fault it was company problem. After receive the bike same problem comes in my bike and the kar kar sounds is too loud day by day.

I forwarded my complaint yesterday[protected], 01-12-16 & on[protected] and i did not receive any solution regarding that.
I do not want this bike with me.

I request you to kindly see the case and solve it asap. I am very very disappointed from hero service.

Sound comes from engine after 15-20 days from purchased date.

Thank you in advance.

Kamlesh singh
[protected]

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Hero MotoCorp customer support has been notified about the posted complaint.

Nov 30, 2016

Updated by kamleshsingh1990 My name is Kamlesh Singh (my phone no. is [protected]). I have purchase Hero ISMART 110 bike in last months[protected] from Muhana Motors( Hero Moto corp) and running only 2500 km. And day one we are facing the sound problem from engine like (kar kar). I drop the bike for repair and pay some amount for repair. But after a day same problem comes in my bike.

I request you to please repair my bike or replace this for another one .

Thank you in advance.

Regards.
Kamlesh Singh
[protected]

Dec 01, 2016

Updated by kamleshsingh1990 My name is Kamlesh Singh (my phone no. is [protected]). I have purchase Hero ISMART 110 bike in last months[protected] from Muhana Motors Muhana Jaipur ( Surya Hero Moto corp) and running only 2500 km. After my first service i was facing the sound problem from engine like (kar kar). I drop the bike for repair and they charged from me as there is not my fault it was company problem. After receive the bike same problem comes in my bike and the kar kar sounds is too loud day by day.

I forwarded my complaint yesterday[protected] and i did not receive any message or call from you till now.

Thank you in advance.

Kamlesh Singh
[protected]