| Address: | Sundargarh, Odisha | | Website: | www.heromotocorp.com |
Dear sir
My name is bivek kumar saw, i have purchased hero hf deluxe on 27/01/2015. I am facing oil leakage problem from engine from starting. I have complained many more time during servicing at dua motors, rourkela, sundargarh-769001 odisha state but technician said to me that the oil is coming from drive chain. They did not checked it properly. Now i visited the service center on 4/5/2016 with the same problem then the technician checked the bike and change the oil seal and gasket l crank and said to me that the problem will not repeat again but after 3 days the problem comes again then i again visit the service center on 10/5/2016 and request ed that you have called your service engineer to check out the problem but they did not call them and said to me that give one more chance to repair the problem. Now i am facing the same problem. So i want kindly provide me your service engineer to check my bike engine properly and find out the defect correctly. Otherwise i requested to you please replace my motorcycle or engine which is possible at your end. I have also complained in your customer care. My request id is[protected]. I am very upset with your response till date.
So i request to you take necessary action to solve this problem.
Thanking you
Yours faithfully
Bivek kumar saw Was this information helpful? | 
