Hero Motocorp — My bike hero splendor ismart 110cc provides extra noise from engine and not giving claim mileage

Address:140123
Website:www.heromotocorps.com

I purchaged hero splendor ismart 110cc new bike from reliable motors show room railway road nangal dam on 10/09/2016. After few days engine started producing extra noice. I told to show room owner then their mechanics said its normal sound of rocker and tapping. Then they said after 600km we would solve it. But i visited five time but they totally failed to fit it. Finally i said to call company engineer. Then on 14/10/2016 engineer checked bike and tighten tapped-es and assured me that this problem would never come back. Unfortunately same problem is going on.
With in a months i am facing this problem then after a year what would be aspect. Sir i am not so rich person i financed this bike through indussind finance company and down paymet was rs 25000.
In shortly i want to say that this bike has a major fault so that your expert engineer also unable to resolve it. I am also getting irritation daily.
Now i can't tolerate it.
Kindly refund my complete money and take your bike back. Please take is seriously and act as soon as plossible
Thanks
Pardeep kumar
Vpo thaluh tehsil nangal distt ropar (Punjab)
Mob no. [protected]
[protected]
+4 photos
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I bought Hero i-smart bike in Nov-2016.Company said that avg for this bike is 102 kmpl; but my bike gives 50-55 kmpl from date of buying and engine have more noise frome purchinge date .I told that problem to authorised service centre at a time of every service ( 4 service is done ), but problem is still not resolved. Sort out my problem as early as possible.

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