Hero Motocorp — No proper servicing of two wheeler at satya services, sarkanda bilaspur cg

Address:

Bilaspur, Chhattisgarh, 495001

Dear Sir
I have purchased Hero(Honda) Passion Pro motor cycles (Reg No.CG 10 EH3185) from Satya Servicees, Sarkanda Bilaspur on 21.11.2009 and after that I have been availing Motor cycle Servicing from 2010, but not a single time The motor Cycle has been serviced properly at Satya Services.It is better to say it is not at all serviced. For every complain I had to go the road side mechanic to attend the problem faced at that moment. Same are the fates of other motor cycles owners too.
This time on 21.04.16 I left the Motor cycle at Satya Services center for paid servicing. But in the evening I had to take the motor cycle for daily routine works by depositing Rs.500 out of Rs.550 billed- against servicing and oil replacement.Nest day(22.04.16) I complained that motor cycle is nor serviced and I doubt if at all oil is replaced or not. The workshop in charge told me to come on Sunday (24.04.16) but he was not present on Sunday. Other supervisors told me that they were told servicing has been done only tuning pending. One person tuned it with a motor cycle with a screw driver and insisted for signature. But on checking oil it was found doubtfully dark but service supervisor claimed it is replaced oil. On request he removed the spark plug it was found not cleaned. But on request he refused to show or clean the air filter, clean carburetor, oil filter.
In this situation I have to go to road side mechanic after spending Rs.292 for oil etc and Rs.275 for servicing. I replaced the Battery from outside only when Satya Services refused to listen to me.
M/s Satya services is a cheat and thief and is cheating people of Bilaspur for so many years and he is instrumental behind the bad image of Hero Motocorp and increase of other brand of Two Whealers.
You are requested to take suitable action so that we customer get proper services against our hard earned money. I shall also request you to cancel his dealership immediately.