[Resolved]  Hewlett Packard (HP) — complaint against HP

Address:New Delhi, Delhi

Respected Sir/Madam, My name is PRADEEP SINGH GOSAIN. I bought a new HP laser jet M1005 MFP printer/scanner on 28 April 2014. On the product box it written clearly that supporting operating system is Window & Mac 10.3 or higher. So I bought it. When I install the driver it says, NOT SUPPORTED in MAC 10.8.5. So I call the customer support. They told me that this particular product is not supported in your machine because of mac compatible issue. So I told to them, before purchasing I see specification on the box, that is why I bought it. Now they told me that, this will not going to work...its not our fault at all... So I what I am suppose to do, because I bought it for my mac machine for Rs.11350/- Now Its a complete waste of money & time. So please help me out of this as soon as if possible. Thanks & Regards Pradeep Singh Gosain +91-[protected] [protected]@gmail.com Address : Flat no. 1042, block no. 22, Lodi Colony, New Delhi -110003 INDIA
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information