[Resolved]  Hindustan Lever Pureit — Batter Change

Address:

Chennai, Tamil Nadu

My name is S. BALAKRISHNAN, I have bought one number Hindustan lever PUREIT Water Purifier Intella in the month of 28.12.13. Now the battery is required to be replaced immediately. i had contacted your helpline no[protected] which the battery is over ie May 14. They told that the service representative will come and change the battery the or week.After one week i had contacted the service representative he told that currently the battery is not available and it is manufacturing in Mumbai, so it will take another one week. Again i called his number ([protected]) he told i will another you can contact him, he is the service manager in Ambattur Branch. Therefore i called his number [protected] his name is Sundar. He also said the same thing it is not manufacturing in chennai only in Mumbai.Again he had given another manager number his name is Sathish ([protected] 0, he is the Manager for Hindustan Lever Pureit Ambattur Branch. He told that i will difinetely take this as seriously and tried to place the battery with in two weeks. Again i had waited and calleed him third week he told we had send E mail it will be reach by you next week. So like that he had extended the week and tried to cheat me. After i calling he told that the battery is not manufacturing in chennai, and also the product is new so it will take little late.so will come end of the week ie May end. Sir i want to weather the battery is manufacturing only in india not in any another country, then why this delay, and also why they are taking to much time and tried to fool the customer. i really vexed and also i called n number of calls, I don't know how the people are working laziness and also customer call taking lightly. so i want to you take severe action against this people . i need a proper solution for this without delay. More over June month over and July seems to come. Thanks S.Balakrishnan