Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1978
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
30
15
Phone:
Mobile:
Mobile:
12
14

Additional info
Customer satisfaction rating
1%
Complaints
1978
Responses
2
Resolved
8
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (87)

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Hindustan Petroleum Corporation [HPCL] Customer Care related pictures (87)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [hpcl] — Shahid gas agency sambhar jheel are not solve gas booking problem

 Giriraj Parewa on May 9, 2016
I am customer of hp gas in sahid gas agency and cousmer no is 202823 at sambhar jheel
but last 15 day i am try regulerly for booking gas at no 7891023456
but not book my gas cyliender then i tell this problem to sahid gas agency they assured that solves this problem as well as soon but this problem are face yet
so please solve this problem immigietaly...
Complaint comments  Read comments [3]Complaint category Gas Stations

HP Gas — LPG Subsidy.

 S.p. Chowdhary on May 9, 2016
I have Hindustan Petroleum Gas Connectio with Singla Gas Agency Panchkula (Haryana) Consumer No. 502555 which is in my name. I am a Retired Haryana Govt. employee and never Gave up subsidy on LPG. The LPG supplied on 30-3-2016, the subsidy of the same has not been refunded in my account.
Please check and if by oversight the subsidy has been put under gave up may please be withdrawn and the subsidy be refunded in my account.I have sent a complaint and the complaint No. is16025940 a few days back.
S, P, Chowdhary
314, Sector 6
Panchkula 134109
9316135643...
Complaint comments  Read comments [1]Complaint category Products & Services

HP Gas — Change opt out of subsidy to subsidy

 sachindra singh on May 8, 2016
Change opt out of subsidy to subsidy
dear sir soory!!
due to wrong click on "opt out of subsidy option"it has been activated.
kindly deactivate this from my HP gas consumer number 702402
and LPG id.29110918300122421 and adhar no.932775604988
sir i am very poor candidate and can not afford it.so solve the problem as soon as possible.
HP GAS AGENCY -ADHOC SWAMI GAS AGENCY
consumer -RAM KISHUN...
Complaint comments  Read comments [5]Complaint category Government Organizations

HP Gas — Delivery sms received but not received cylinder

 pankaj9911 on May 5, 2016
For the last few months I receive the SMS but not the cylinder, I filed the complin at HP gas site after that I received the cylinder, but the same continues.yesterday I booked a cylinder for which I received the msg but not the cylinder and the delievery guy never call me I don't know what sort of problem they have and why the hell they hire such men


Plz do the need ful

Regards
PAnkaj Sahu

consumed Id 603228 (HP GAS)...
Complaint comments  Read comments Complaint category Other

HP Petrol Pump — Cheating in filling petrol

 fattahaabdul on Apr 11, 2016
I went to HP petrol pump. I was having already 2 points marked in the indicator of Petrol. There are total 6-8 indicator.


I can assume it has 2-3 litres of petrol. My bike was not in reserver also.

First i ask him to full my tank but he denied. When i asked him to fill it full then he did so. Even though he left from top 10% so to prevent that it is not full .

The petrol written in metre was 12.6 Litre and price coming was 830 INR . I have the bill also with me.

Then i asked him what is the capacity he told me 15 litre. Then i checked...
Complaint comments  Read comments [9]Complaint category Gas Stations

Hindustan Petroleum Corporation [hpcl] — Con. no.660120, hp gas refill booked on 25.03.2016 till date not delivered and online status shows as delivered and adjusted in subsidy

 Sonal Nayak on Apr 7, 2016
Consumer no.660120
Vipul Nayak
MOBILE NO: 9049685434

Hp gas booked on 25.03.2016 & booking no. is 314012 and at the time of booking status shows as it will be delivered by 2-days, on next day it shows as it will be delivered within 3-days.

As we not get our ordered cylinder and on inquiring on phone they inform us that your booking has cancelled due to new rule of April-2016.

While online it shows has delivered via cash memo no. 182853 dt. 29.03.2016 . Which is till date not delivered cylinder to us? Please look into the matter as we have...
Complaint comments  Read comments Complaint category Utility Services

HP Gas Company — Subsidy on hold

 FirdousIqbal on Apr 3, 2016
Dear sir i used to have aadhaar updated with hdfc bank previously which was closed on 16.02.2016, thereafter i submitted my aadhaar to my new bank account. Then i made a request for gas refilling which was delivered but since then iam waiting for subsdity which is on hold. I approached to my bank for updating the same, they showed me my account linked with my aadhaar. I contacted my hp gas company officials they informed me this is not a fault at their side. I also contacted uidai they also informed that aadhaar updation from bank side is still not done. I have now been compelled to file this plaint....
Complaint comments  Read comments Complaint category Banks

HP Gas — Booking order of hp lpg cancelled frequently

 Sanjaykumarpaul1 on Mar 28, 2016
I booked hp gas on 9th of march, they cancelled my booking on 17th, again i booked on 18th of march, they again cancelled my booking on 28th.

I again booked today 28th march.

Facing huge problem due to this... More than 20 days without cooking gas is tough for a family... Currently using small cylinder for cooking purpose. Why this agencies are not taking there responsibility ?

I also registered a complaint reference no. 15283156 dated 18/03/2016 on hp gas, they closed the complaint without any resolution, even they didn't called or asked or get in touch...
Complaint comments  Read comments Complaint category Utility Services

HP Gas — Login problem due to wromg submission of email id

 neeraj singh thakur 2013 on Mar 28, 2016
Sir i vinita chouhan due to wrong submission of id email id in new users details so sir i could not submit new user details whenever i am trying to fill details in new user login page it alway shows that consumer (602641) is already signed up. Sir please reset my consumer no from new user login page so that i can fill my details in new login page my consumer no is 602641 so sir please reset my id. my email acount is vinitachouhan001@gmail.com

Thankyou very much....
Complaint comments  Read comments [1]Complaint category Gas Stations

HP Gas — Regarding payment of subsidy.

 Dhiraj Miglani on Mar 21, 2016
I have a HP Gas Consumer No.415035 with Kang Gas Agency in Chandigarh and getting subsidized gas supply as per my requirement. For the last few months the Gas Delivery is coming to my house, every month, with the invoice in my name without my phonetic request. I refused to take such deliveries, to which I didn't apply, because of the fact that my earlier cylinder was not empty. When I enquired from the Local Agency Office about this, they told me that I need not to worry about the number of annual subsidized cylinders allotted to me.
On last two occasions i.e. on 29.02.2016 and 16.03.2016...
Complaint comments  Read comments Complaint category Other

HP Gas — Unable to login into hp gas account

 nirmalkaramkar29 on Mar 17, 2016
Respected sir

I am one of the consumer of hp gas. Consumer No. 616106 .There is a on line gas-refile booking facility, to this to create account.So I created account for booking gas refile, but it is not activated.

We have sent you the activation mail on emailid : nirmalkaramkar29@gmail.com

But they haven't sent me the activation mail on my email id .So please rectify my problem as early as possible.

Thank you....
Complaint comments  Read comments Complaint category Home & Garden

Hindustan Petroleum Corporation [hpcl] — Petrol

 Ashica on Mar 16, 2016
Last nite i.e on 16-03-2016 at 9pm v filled our car tank full with petrol suddendly on way to home car stopped v have bill given by them next day morning i.e 17-03-2016 today our car company mechanic complained us petrol is mixed vt water v questioned d petrol station people dey answered v vl refuel again vt petrol So kindly take action on dis matter and solve d prblm sir

Thank You
Regards
Radhakrishnan...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [hpcl] — Email id not activation

 kishanprajapati on Mar 14, 2016
HPCL
HP GAS
on line account is not activated
Respected sir
I am one of the consumer of hp gas in gujrat, vyara, tapi.There is a on line gas-refile booking facility, to this to create online account.So I created online account for booking gas refile, but it is not activated.There is a message to me it follows as

We have sent you the activation mail on email id kishanprajapati907@hotmail.com.
Click send button to resend the activation mail.
But they haven't sent me the activation mail on my email id cited above. So please rectify my problem as...
Complaint comments  Read comments Complaint category Other

HP Gas — Subsidy payment is on hold

 Yarlagadda Vijaya on Mar 10, 2016
State: andhra pradesh; distributor: sri sai satya gas agencies (15182700)
Consumer no.601806; lpg id.29111006800001683;
Aadhaar no.496604840863.

In earlier we complaint to gas company service request nos.14188069, dt.30-01-2015 & 14195190, dt.04.02.2015.

Subject description:- due to subsidy payment is on holding position. I am not yet received my subsidy . Please consider my request and credit my subsidy amount to my bank a/c.

View cylinder booking history / subsidy transferred :-
Order date.14-12-2014 01:00:00; order ref no.5141006800106161; order...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [hpcl] — Transfer gas connection

 vkkspvikas on Mar 9, 2016
Dear sir,
i want to transfer my gas connection .
I am facing problem from 1 month .
he says, he have no transfer voucher form .
please suggest and query from your dealer . why he creating problem for transferring my connection . please take action as soon as you can .

Thanks & Regards,
vikas
Mob: 09130792917...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [hpcl] — Delivery complaints

 sandyvora on Mar 4, 2016
Dear Sir,
My customer ID-675483 i book HP Gas cylinder on 20.2.2016 & i received r.no.589723 on 20.2.2016 after few days i again i complain for cylinder then i received Del.receipt no.170608 dr.2.3.2016 then also i not recd. cylinder still 4.3.2016 its very disturbing my all work bcoz of late delivery sir please look in to matter i m from pune....
Complaint comments  Read comments Complaint category Other

HP Gas — Deactivate my id

 kishanprajapati on Mar 3, 2016
Dear sir i was ragisterd in hp gas online but i was not ragisterd properly please deactivate my id because i am onceagain ragisterd properly.
my hp no is 602655
thanks
pl. reply on kishanprajapati907@hotmail.com...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [hpcl] — LPG subsidy

 saidulu r on Mar 1, 2016
I Have linked my aadhar number with my bank account as well as my LPG distributor also
But the aadhar number is inactive in NPCI database. Because of this reason subsidy is pending from last 11months.
Aadhaar number: 563883365479
Bank account: hdfc ;00451140040046
LPG ID: 1140938600001428
Ph:9951417603
Distributer code: 19608500...
Complaint comments  Read comments Complaint category Gas Stations

HP Gas — Force sale of stove & grocery item

 Nishant Kumar Roy on Feb 28, 2016
Dear Sir, I have applied online for new gas connection as on 07/02/2016 & my registration number is 3160826900031312. So the problem is, i belongs to a very normal family & not have enough money to buy new stove, lighter, tea etc. Because i have already a stove & the grocery items. So this things can't be so useful for me. But the delar of gas agency (Meera Gas Agency) which i chose for new connection is forcing me to buy all this things along with the gas connection & they are saying if you are not buying this things we are unable to give a connection. We can't help you anymore alteast you have...
Complaint comments  Read comments Complaint category Products & Services

Hindustan Petroleum Corporation [hpcl] — Deactivate Give it up Subsidy

 Prashant Karrahe on Feb 15, 2016
Dear sir i just enter a pan card detail and its activate the give up subsidy.
i am a poor and i cant afford without subsidy.
please kindly deactivate opt off subsidy.

consumer no- 619811

agency- parvesh hp gas agency raipur chhattisgarh...
Complaint comments  Read comments Complaint category Gas Stations

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