Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2006
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
43
24


Mobile:
Mobile:
15
18

Customer satisfaction rating
1%
Complaints
2006
Pending
2
Resolved
9
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 05:30 pm
Tue09:30 am - 05:30 pm
Wed09:30 am - 05:30 pm
Thu09:30 am - 05:30 pm
Fri09:30 am - 05:30 pm
SatClosed
SunClosed

Hindustan Petroleum Corporation [HPCL] related photos (91)

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Hindustan Petroleum Corporation [HPCL] Customer Care related pictures (91)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Hindustan Petroleum Corporation [HPCL] — Cancellation of give up Subsidy

 mehdi787 on Aug 22, 2016
Automatically opted out lpg subsidy 15-16 months ago, now opt out is activated kindly deactivate this from my hp gas consumer no-610184 as soon as possible. please help me on this. my name is syed mohd ghafir baqri distributor code no.-16242800 lpg id -2 9110 9876 0001 9602, distributer name - janta gas service and aadhar no.-4192 4522 6505, 235/45 haidri hostel gali shahchada chowk lucknow
(i have complaint about this many times at their regional office but they are not doing anything)
Please help me to get back subsidy....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Gas refill booked 3 weeks ago, yet not delivered.

 Umeshdubey on Aug 18, 2016
Dear sir,
I had booked a refill lpg gas on 27th july 2016 with booking number 388567 through mobile app.
In mobile application its updated as 'delivered' on 31st july with cashmere number 187709. But yet gas has not delivered.
I'm following up since 3 weeks but the agency/dealer is stating that in application, its automatically updated, so worries, will be delivered today. But not getting delivered yet.
I raised the complaint on 9th aug 2016 with complaint number 16100571 and today i received mail stating that they belief that issue is resolved.
Yet neither gas...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Engineer inspection for new connection

 NoyonJyoti Parasara on Aug 17, 2016
Hello
This is regarding a new connection request.

I filed a requested for a new hp gas connection on aug 8, 2016. This request was submitted at siddhivinayak gas agency, andheri east, mumbai. I did not need a stove as i already have a stove, which is merely 2 months old. Hence an engineer was to come to my place to inspect the stove before a new connection is allotted. And this engineer was to visit my place within 5 days.

After waiting for more than a week i called the agency multiple times yesterday before the inspection mechanic finally called me. He confirmed...
Complaint comments  Read comments Complaint category Government Organizations

Hindustan Petroleum Corporation [HPCL] — Change of address

 devanath on Aug 13, 2016
Hi,

My Consumer No is 624421
KIndly update my new Address to
No. 13, Merchi illam, Peryarnagar main cross street,
indiragandhi nagar 6th street,
Adambakkam,
Chennai-600088.


Consumer No :624421
Consumer Name :MAHALINGAM. N
Distributor Code :19590800
Distributor Name :SAVITHA GAS AEGNCIES


Please do the needful action.
Thanks,

N.Mahalingam...
Complaint comments  Read comments [1]Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Log in problem

 christopher livingston on Aug 12, 2016
Dear sir

My hp gas login not possible.My email account(christlidya@gmail.com) is Deleted.My consumer no is 547434.Pls send me how to create new account.My new mail id is christlivij@gmail.com.
christopher....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Poor service by distributor of gas agency - r k gas agency chaibasa jharkhand-833201-

 mkssingh on Aug 11, 2016
Sir,
My code is603251 under r k gas agency, chaibasa, jharkhand-822301.
I booked cylendre for home delivery on 4th august 2016 but till now not delivered. Whenever i make phone call to their representative, he says different types of excuses and sometimes he switch off his mobile. I am very sorry to say we are facing much problem due to this type of service. Domestic gas is crucial part of daily bread but distributors are not so sincere with the consumers.
Please do the needful as possible....
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Give me Gas Subsidy

 Ranjeet Singh 1984 on Aug 10, 2016
Dear sir, sorry!!! i am very poor man sir, Due to wrong click on "opt out of subsidy option", It has been activated. Kindly deactivate this from my HP consumer number 605904 as soon as possible. Please help me on this. My name is Ranjeet Kumar Singh and and Aadhar No 203672032889 . HP GAS AGENCY- SAGAR HP GAS AGENCY RAMANUJGANJ...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — My mobile number is not updated at Website

 Debsbond008 on Aug 10, 2016
My consumer No. is 615206. I have changed my number via "http://myhpgas.in" several times but every time my password and mobile number changed automatically to other number.So I have to change the password and registered mobile no several times. Also this website don't require OTP for any kind of changes I made. That means any one can change my info without any difficulties. This website contains our personal information like email, aadhaar number, mobile number and many more but this site don't have any security against unauthorized access ....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

HP Gas — Aadhar card is not link lpg gas

 krishnmukherjee on Aug 2, 2016
Dear sir

I have harrashing daily and loosing my earnings. Till date my adhar card has not been linked to my account. No subsidy i have got in my bank account.
Sbi bank acct no.20258844351.
Ifs. Sbin0009985.

Please go through the attachments, which are justifying my words.


Please take neccessary steps at your earliest.

Regards,

Krishnendu mukherjee...
Complaint comments  Read comments [1]Complaint category Gas Stations

HP Petrol Pump — Fraud in filling gas

 docraghu on Jul 31, 2016
You gas station workers are cheating public by not filling fuel for the correct amount paid.on july 30th 2016 morning i had gone to fill petrol for 150 rs.he started from zero and stopped at 50 i asked him that i have asked for 150, then again he will start doing something at key pad and comes back to put a petrol for 100 rs but they will start at 50 rs and finish at 100.so they have put petrol for 100 only.when start my bike and check fuel readings i realized i have got less petrol.i went back and questioned them and they were telling me they have put only for 100. but i paid them 150...i complained...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hindustan Petroleum Corporation [HPCL] — Cheated by delivery boy & gas agency

 pnavi on Jul 28, 2016
Fraud.. Fraud.. Fraud..
I mrs. Veena naveen pagadala (M. No.8412853310) (Consumer no:718556) distributors name: vidya krupa hp gas agency hadapsar, pune using hp connection from 2003 last 13 years we didn’t face any problems nor i have given any compliant but for the first i have been cheated by your deliver boy & gas agency i have booked the cylinder on 05-07-2016 12:12:00 order ref no :3161273201294823 delivered on 08-07-2016 and today is 28th july 2016 my gas is finished we are staying only two people in our house if you see my track record of last 13 years we usually get one cylinder...
Complaint comments  Read comments Complaint category Other

Hindustan Petroleum Corporation [HPCL] — Non supply of gas cylinder

 Asish Shukla on Jul 27, 2016
Sir,
My consumer no. 639811, my address, r. No. 7, abubakar chawl, illiwadi near ganesh mandir 'x' cross road, dharavi, mumbai - 400 017, my mobile no. 9969105742, and my gas supply agency situated at mig colony, shop no. 6, gandhi nagar, bandra (E), mumbai - 400 051, tel. No. 022 2643 5579, 2651 1864 and 2642740.
Sir, the abovementioned gas agency is not supplying me gas cylinder before 10 to 15 days. When i am asking why not cylinder delivered, he always making excuses. My booking date 19.07.2016, but till date i have not got cylinder, not only i am other people are also suffering...
Complaint comments  Read comments [3]Complaint category Food

HP Gas — Subsidy amount not received

 yogesh jk on Jul 23, 2016
My consumer number 624974 for hpcl. But my lpg subsidy not credited in my bank account last three month. I still have not received the subsidy. I did not respond. Only one subsidy debit in my account but three subsidy amount still pending. I already linked in my bank account :punjab national bank and npci server

My mobile number is 8285507963
My aadhar card number is 892387782176
My lpg id 2 1160 9851 0000 0303
Distributor state : haryana
Distributor name: jai mata gas agency...
Complaint comments  Read comments [1]Complaint category Banks

Hindustan Petroleum Corporation [HPCL] — I have received cylinder at market price, but subsidy payment has not yet reached my account

 gksahu on Jul 21, 2016
Good morning sir
I sri brundaban sahu, gopalpur, ganjam, odisha. I beg to state thant i have received cylinder at market price but subsidy amount are not transfer to my account..
I give u my details
My cosumer no.600962
My uq id no. 21151382100000117
Bank name: uco bank
Branch: gopalpur on sea
Ifsc code: ucba0002150

O i kindly request pls solve my problem than i will thank full to u...
Complaint comments  Read comments Complaint category Banks

Banerjee HP Gas Service — Delay in hp gas delivery every time

 Tukun96 on Jul 20, 2016
I am siddhartha sarkar. my hp gas consumer no 605027. every time i booked a gas. i receive it after 1 month or more. this time i booked gas on 10.6.2016. booking no 9477723456. we contacted said dealer. but they don't help us. they delivered our refill to an unknown person on 18.7 2016. i received a mseg about this. we complained but no result. i think there is a crime done by the dealer by selling gas refills to other. pls help us to resolve the problem. their address is 10/1deshbandhu chittaranjan road. budge budge. kolkata 700137...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Fraud in filling fuel more than the vehicle capacity

 prashantsharma15 on Jul 18, 2016
My car's fuel capacity 55 liter.

I got my car in reserver and was left with about 5-8 liter of fuel.

I went to fill up. they fill up 55.21 liter of diesel which is impossible.

This has happened many times earlier.

This is absolute fraud they are doing on daily basis.

Hp fuel station address

Near metro station phase, pocket 7, sector 12 dwarka, dwarka, new delhi, delhi 110075...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Non-availability of cng gas at welcome petrol pump

 Ankush03 on Jul 17, 2016
This is to notify that we have been a regular customer of your petrol pump and use cng as a means to drive our car. The welcome petrol pump under you does not have availability of cng at all, the ngv is also not in a working condition, there isn't any one to inform that such inconvience is there. On asking mr. Bhanu jain the owner of the petrol we received a reply that the non availability exists since 12.07.2016 and he has filed a complain for the same however the corporation has not taken any specific steps also, he informed that the ngv is not available in the market itself. Kindly solve this...
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Cheating at shinde petrol pump bavdhan pune

 Neeraj Varma on Jul 17, 2016
The attendants on the pump are continuosly involved in cheating. Wrong filling of petrol, cheating by means of different means.Incident reported to the incharge present on many occassions. But it seems that he is also a part of it. The matter may be investigated urgently.
On 17 july 2016 at 1945 hrs, asked to fill the petrol of rs 2000, meanwhile attendant asked for debit card pin. While u/s was registering the pin, suddenly attendant stopped the petrol filling and informed that tank of the car is full. Luckily i could see the the meter of the petrol was on rs 1681. Immediately attendant...
Complaint comments  Read comments Complaint category Gas Stations

HP Gas — Subsidised cylinder

 ujjwalsinghb4u on Jul 13, 2016
Dear CC forum, I am using HP domestic gas cylinder 14.2 Kg. I have re-seeded my subsidy in new bank account. Since then subsidy is not coming in my bank account. I had lodged many complaints on myhpgas.in . But no officer or concerned person taken any action. I am facing this problem since last 1 year. I had losen too much money. Please do needful.
Initially i had account in IndusInd Bank and thereafter in PNB bank.

My request lodged in www.myhpgas.in automatically shows closed.

My LPG Gas distributor is M/s SEN GAS SERVICE, PANDAV NAGAR, GHAZIABAD.
Complaint comments  Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation [HPCL] — Non booking

 Ritu Bhattacharyya on Jul 12, 2016
Every time we call up the common number to book cylinder online we are told that we have to submit certain details to the dealer like adhar card and fill a form. I have done the same 3 time at badal gas agency our dealer in vashi and again this time when i have called for booking i am told i cannot book a cylinder because i have not provided details. Please help me i am a working women and cannot always keep going to the dealer for getting cylinder.

Please help me...
Complaint comments  Read comments Complaint category Products & Services

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