Hindustan Petroleum Corporation [HPCL] — Excess payment claimed by credit card | |||||
On 6th may 2016 i filled my car tank with 39.47 ltr petrol against payment of rs.2593.18 by citi bank credit card at your lake auto service, 99, dr. M. Saha sarani, kolkata 700029 vide bill no.33684. However the bill raised by the bank amounts to rs.2667.41 which is excess of the actual payment. On inquiry it appears that the pump station swiped the card on hdfc machine instead of citibank and therefore the extra charge was to give. When contacted manager pointed to my fault. Is it not the responsibility of the station to inform the customer about correct mode of payment? I demand from your dealer a return of rs.73.23 for the cause for which only they are responsible. Amitava bandyopadhyay Was this information helpful? | |||||
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint. | |||||
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Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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