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Hindustan Petroleum Corporation Limited Customer Care

Hindustan Petroleum Corporation Limited

Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Phone:+91 22 2286 3900
Mobile:+91 22 2287 2992
 

Hindustan Petroleum Corporation Limited Complaints & Reviews

HP Gas - Fraud use of ATM cARD

User
 richamodi on May 29, 2015
on 25-05-2015 a person claiming to be from SBI call centre contacted me from the number +917549390473and told me that the my ATM card validity is going to end on that day and in order to enhance its validity i was asked to give debit card number and the OTP (One Time Password) that came to my mobile. I lost Rs. 5000 on POS 700005454 at mobikwik.com txn number 514805474638.As no OTP was shared at my end then how the transaction took place..I request for the cancellation of the transaction and refund of my amount. I have seen that the fraudsters are filling in money into Mobikwik wallet. It is high...
Complaint comments Read comments Complaint category Business & Finances

Hindustan Petroleum Corporation Limited - Non Delivery of Gas Refill

User
 Shirin_bhopal01 on May 26, 2015
Dear Concerned, This is to bring in to your kind notice that i am a registered consumer of HP Gas as per given details:- Name : Shirin Najmi Consumer No : 600012 Address : H No 16, Nr Noble School, Noor Mahal, Bhopal -462001 Gas Agency : Roopa Gas Agency Mob No : 9479375010 Region : Bhopal ( MP ) Further i am continuously giving reminder to gas agency to supply my refill booked via registered phone No ; 9479595780 and also visited their outlet but they only assured me each time to supply the same in a day but regret to say as i am a senior citizen women and continuously approaching...
Complaint comments Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation Limited - REFILL CYLINDER NOT RECEIVED

User
 K PREMDAS MENON on May 24, 2015
I AM K PREMDAS MENON, MY CONSUMER NUMBER IS 624566.BOOKING FOR REFILL WAS DONE VIDE BOOKING NO.522078 IN APRIL 2015 AND RELATED CASH MEMO IS 186743 DATED 18.04.15.GAS AGENCY IS THE HASSAN GAS SUPPLY CO, HASSAN, KARNATAKA.TILL DATE(24.05.15) NOT RECEIVED GAS REFILL.MY EMAIL ID IS AJIPREM@GMAIL.COM.MOBILE NO IS 9449595523...
Complaint comments Read comments Complaint category Utility Services

Hindustan Petroleum Corporation Limited - refill not booked through mobile

User
 anandjhajjp on May 22, 2015
Dear sir, I have phoned many times to book my gass cylinder. But not booked through mobile. We have to go to agency to book gass cylinder. Even after one month The last gass cylinder received. So I want to solve the problem as early as possible . its onvenient for me to book through mobile phone. Agency is "subah h.P gass " district - Jehanabad state - Bihar phone-06114-225269. Thanking you ANAND KUMAR JANUARY CONSUMER NO--612469...
Complaint comments Read comments Complaint category Banks

HP Gas - Regading Subsidy amount not received.

User
 lalitKKR on May 22, 2015
Dear Sir, I am the consumer of LPG HP gas. I had received the subsidy amount of gas cylinder in my A/c in Gurgoan Gramin Bank, Palwal 3 to 4 times. After that Gurgoan Gramin Bank has been converted into Sarv Haryana Gramin Bank. After the conversion of bank I have not received any subsidy amount of gas in my account. Then I have contacted to Raj Gas Agency, Palwal for my grievance. The Agency had advised me to open a new account and connect it with Adhaar Card. I closed my previous account and open a new account in Indian Overseas Bank, Palwal and application was given to Raj Gas Agency Palwal...
Complaint comments Read comments Complaint category Utility Services

Hindustan Petroleum Corporation Limited - new gas connection has not been received yet

User
 BENETTON on May 21, 2015
sir, my name is Bharat Singh Resident of c-425 kotla Mubarak pur new Delhi-110003, my concern is that i had applied for new hp gas connection with hp distributor of defense colony branch new delhi on 09/02/15 with registration number-4767 but it has been a very long time i have still not received confirmation letter.every time i have to make a call to the agency and ask for the status every time the lied to me that we have posted your letter time to time and become very rude kindly updated me with same. my contact number is 8130108175...
Complaint comments Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation Limited - Regular Delay in refill of cooking gas

User
 jayantkrpaul on May 21, 2015
I am strictly complaining and informing you that since last 3-4 months even after the release of my booking cash memo I am not getting my refill cylinder on time. Either I have to go to the Krishna gas service in person or I have to call them directly. In fact last month I had to collect my cylinder personally from their service van. I doubt that the delivery man sells the cylinder in high price to others. This month I have booked and cash memo number also received which is 107223. I would request you to take immediate action on this Krishna gas service and especially on the delivery man. I shall...
Complaint comments Read comments Complaint category Gas Stations

HP Gas - HARASSMENT BY DISTRIBUTOR

User
 priti7 on May 20, 2015
Hi sir I would like to address an incident which is happening with me …I had applied for new hp gas connection with HP GAS DISTRIBUTOR IN RAIGARH CHHATTISGARH which is my native place .. but after I got a job in BANGALORE I requested to transfer the gas connection to Bangalore so that I can use it in Bangalore…the concern is distributor has transferred the connection but did not refunded the amount which they supposed to refund .. For 2 cylinder and one regulator they should charge only 3900 with full refilling but they asked me to pay for stove as well which I do not need they said if you...
Complaint comments Read comments Complaint category Other

Hindustan Petroleum Corporation Limited - RTI Information not yet received

User
 ramz7861 on May 19, 2015
Sir, Vide my Registered letter dated 06/04/15 to CPIO, HPCL, Opp: AU 'IN' Gate, VizagI requested to furnish the information under RTI and a reminder sent to him on 05/05/15 again requesting him to furnish the information sought for. It is regret to inform you that till date I have not yet received any communication from him till date. Now I would like to bring the issue to the RTI Commissioner, Andhra Pradesh, I think who is the Appellate Authority. Please advise me what course of action should I take in this connection?...
Complaint comments Read comments Complaint category Other

Hindustan Petroleum Corporation Limited - Complaint Against HP dealer [Om SAI Petroleum]

User
 NAlok on May 18, 2015
Dear HP, I went to OM Sai Petroleum located on Uran Highway, Navi Mumbai, Maharashtra. I asked them to fill my tank to full in Swift Dzire . The full tank capacity is 42 Liters, however the bill specifies that they have filled 45 liters. I suspect that the digital meters in the petrol pump are manipulated to cheat the customers....
Complaint comments Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation Limited - Cylinder not delivered on time

User
 Deepak Raorane on May 16, 2015
Dear Sales Officer, My HP Gas Customer No. is 638791. My Gas Dealer is Liberty Gas Service, Bhandup. I Booked Gas on 10th May, 2015. The Cash Receipt Generated on 13th May, 2015. The cylinder is not received on 10Th May, 2015. after two days i got a message on 15th May, 2015 the subsidy amount xx/- is credited on your Bank Account. (This amount credited on my bank account with Name of Liberty Gas Service) but Cylinder is not received at the time. in fact, at now the dealer is not deliver cylinder till date and time. This is advance and fast service provided by the Liberty Gas Service(HP Gas...
Complaint comments Read comments Complaint category Other

HP Gas - Extra fare collection

User
 sebastinakash on May 15, 2015
The cost of LPG gas as on 15/05/15 was Rs.670. While the person who delivers the same as the cost of Rs. 700 - Rs. 710 in Thoothukudi district. This is not just a problem of a single gas distribution agency, It persists in all distributors in the district. I requested government to enquire and provide a solution for this issue....
Complaint comments Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation Limited - Delay in refill booking/supply- consumer no 603261 / booking no 518074 dt 02/05/2015

User
 sreedharanc on May 14, 2015
Distributor : UNIVERSAL GAS AGENCIES (19635000) (19635000) We are senior citizens and we are facing lot of problems with Universal Gas Agency Taliparamba (Distributors of HP Gas). Our booking number 518074 Dt 02/05/2015. We don't have any other source of fuel and hence we are totally dependent on LPG Cylinders I am 80 years old and my wife is 70 and she is having major health issues due to which I am not able to move out for all these issues.when we ask for the delivery status they just keep on saying within 2 days the delivery will be made etc but nothing happens sometime they...
Complaint comments Read comments Complaint category Utility Services

Hindustan Petroleum Corporation Limited - transfer of connection

User
  natraajan on May 13, 2015
when i approached for transfer of connection from domiviliwest to tilak nagar chembu it was refused by quoting gggovt rule that thecustomer should come with the dealer code and dealer name and I was made to wai for hal day. alert gas service dombivili west...
Complaint comments Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation Limited - Lack of response from emergency services

User
 sandeeplv on May 13, 2015
Sir, I am L Santha Devi a 75 year old woman and my Gas booking number is 606278. My gas cylinder is presently leaking and inspite of my repeated tries to the customer care, Gas mechanic, Emergency services i found that no one is responding. I am at a loss and cannot comprehend what to do. I have booked a complaint in the HP any time quite a while ago but there is no response. Without this gas i cannot cook my food. Kindly reachout to people who are in need, especially old people. It is a pity that not even one emergency number is responding properly and the way such situations are addressed is...
Complaint comments Read comments Complaint category Products & Services

HP Gas - Account not created

User
 Deep97 on May 13, 2015
Sir I am HP gas consumer of Gujarat state NAVSARI GAS COMPANY & my consumer no. is 606660. I have sign up for the consumer account online. & said to me that confirmation link will sendede to your e-mail ID but still the link is not sended. please send me link as soon as possible. My E-mail ID is deepbarot97@gmail.com. please help me...
Complaint comments Read comments Complaint category Internet Services

Hindustan Petroleum Corporation Limited - When can I get connection

User
 Tapas Debnath on May 9, 2015
Dear Sir, Good Evening, I have applied online for H.P Gas new connection, one years ago.But still I do not get connection. My question is - what should to do now and when can I get connection? Please support me I am waiting for your reply.I regret any inconvenience thanks with regards Tapas DebnathENCL: Registration form detailsdcmsadmin@hpcl.co.in5/29/14to me DearTapas Debnath, Thank you for registering in HPGas.Your Registration Referance No. is :3140899600043632...
Complaint comments Read comments Complaint category Gas Stations

HP Gas - Subsidy of delivery gas

User
 Manik Lal Das on May 8, 2015
I am Kamala Mondal, a consumer(No. 600931) of HP GAS under M/S AMIR HP GAS GRAMIN VITRAK (customer Code-13644300) and corresponding linked bank A/C No. 425310110010408 lying in Bank of India at Tarakeswar Branch. The last three refilled gas received on 14.02.15, 29.03.15 and 05.05.15 but the corresponding subsidy amount have not been transferred to my bank account till now...
Complaint comments Read comments Complaint category Gas Stations

Hindustan Petroleum Corporation Limited - non receipt of LPG subsidy

User
 Sraban Kumar Bhaduri on May 5, 2015
I have LPG connection of your company bearing consumer number 600016 under LOKEMATA ENTERPRISE ( N 42/1 Old Calcutta Road, Barrackpore, P.O-Titagarh, 24 PGS North, kolkata-700119). It is informed you that I have recieved two refilled cylinders after introduction of LPG subsidy vide cash memo numbers-171575 dated 01.03.15 and 192251 dated 15.04.15. Till date no subsidy amount has been credited in my bank account. My bank account number- 92129317045532, IFSC code- WBSC0000034. MICR number-7 00093017 under the WEST BENGAL STATE COOPERATIVE BANK LIMITED, PANSILA BRANCH, KOLKATA-700112. I have submitted...
Complaint comments Read comments Complaint category Other

Hindustan Petroleum Corporation Limited - people gets cheated un Jytsona filling station pokhariput Bhubaneswar odisha

User
 pratik.civil on May 4, 2015
In that filling station people are always gets cheated because of the sales person. Once I was filling the petrol of 100₹ while the petrol was coming out he suddenly took out the valve and closed the machine, because of my fickleness, I was looking down. When he stopped that i fill suspected and asked him to reshow the last transaction. But he denied to show as that facilitie is not available in this machine. I knew that he cheats me but still I was not having any evidence nor any time because I was getting late for my college. Today while coming from my college around 1pm infront of me one person...
Complaint comments Read comments Complaint category Other

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