[Resolved]  Hindustan Petroleum Corporation Limited — Consumer No. : 629366, Refill Order booked without my/our consent & delivery booked accordingly with no cylinder delivery

Address:

Kolkata, West Bengal

Dear Sir, Very regreatfully, I want to inform you that today I came to know via your web site Booking order history that an order to refil Gas was booked on 15/12/2014 at 23:15:00 vide booking no. 355884 and the same order delivery was also booked on 27/12/2014 vide cash memo no 135584 but I / We have not received any Gas Cylinder in this month till date nor I/we paid any money to the delivery boy, SUSHANTO. This order was not booked by myself and I surprised how the booking was done without any message or mail to my registered no / id. Today my gas is finished and while asking to my old mother reg the same she informed me that she informed the delivery boy, SUSHANTO that we didn't book and gas not required now but the boy asked for the Gas small book and signed as delivered. Therefore I would request you to please look into the matter immediately and cancel the said order cum delivery record and take step so that no one from outsiders can book gas without my registered no/ mail id. Today also I lodge a new booking to refil gas via web site vide ref no [protected]. If possible, please delivery the gas immediately of the recorded one dated 15/12/2014 and cancel today's booking. Thanks & Regards, Suman Roy 68 east Kamalapur, Kolkata - 28 Consumer No. : 629366 Distributor : Paul HP Gas Company Cell :[protected] sumanr.[protected]@gmail.com