Hindustan Petroleum Corporation Limited — Forcing to take the HOT Plate with new LPG connection

Address:Kolkata, West Bengal, 700059

My self Partha Sarathi Ghosh, applied for LPG connection in Hindustan Petroleum under the distributor Kanchan Flame, North 24 Parganas(Dealer Code:[protected]. I have registered in portal and I can see my connection has been allotted. My registration number is [protected]. In eSV form the amount mentioned is 3050 but dealer is additionally charging 2000 rupees for Hotplate. Dealer clearly mentioned with out purchasing hotplate they are unable to give the LPG connection. After contact with sales manager of HP LPG gas distributor is asking to submit the invoices of hotplate which I already have. When I went to submit the invoices to distributor office hour with in 10 am to 6 pm they are refusing to accept the invoice and asked me to come next time and continuously waiting for 3 days from morning to evening they are not responding anything. I already informed to PUBLIC GRIEVANCE MANAGER ([protected]@hpcl.in) of HP in that area over mail but could not resolving my issues not even answered to my mail after subsequently follow. Its a serious concern to the common people by forcing to purchase the hotplate from distributor even though its clearly mentioned that purchasing hotplate is optional not mandatory. It will be highly obliged if somebody can stop such kind of mal practices.
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Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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