[Resolved]  Hindustan Petroleum Corporation Limited — Short delivery in Petrol

Be aware while refuelling - at M/s Kekan Petrol Junction, Yerwada, Pune I visited HP Petroleum Retail Outlet - M/s Kekan Petrol Junction, Yerwada, Pune on 14th Dec, 2013. I had asked for Petrol worth Rs. 2000/-, while my vehicle was being refuelled an attendant brought the debit card charge slip for Rs. 2000/- for my signature. By then the pump had dispensed Rs. 700/- worth of fuel, then attendant forced me to sit inside the car, but in the short time he came to me and told me that he has filled the petrol worth Rs. 2000/- suspecting foul play I asked me to show it on machine but attendant started the machine again showing Rs. 2000 on the display, I asked him to go back on reading which showed the staff filled Petrol for Rs. 1601.71/- only and stopped the pump, . As I insisted for printed bill, he gave me hand written bill the same was given to me confirming that Petrol for Rs. 1601.71/- was only filled; while card was swiped for Rs. 2000/-. When I complained about this to petrol pump owner he said to me “ jo karna hai karlo and jitna petrol dala hai who bhi nikal lenge gaadi me se and yaha se gaadi bhi nahi jaane denge” based on this I contacted police control room as well. Some of the customers told me that this has happened with them many a times and petrol pump owner is involved in this. Based on above incidence I request you to take a penal action against the Dealer as customers are being cheated and he is spoiling the trusted name of HPCL. Looking forward to hear from you soon! Regards,