Hindustan Times — Cheating on the name of yearly subscription service

Address:

Gurgaon, Haryana

I paid Rs. 599.00 to HT Media for one year subscription of “Hindustan Times” news paper on 4th July 2014 vides cheque no. 319937. Their local vendor delivered "Times of India" instead of Hindustan times and when I complained he said the subscription will start next month. I paid for Times of India for next three months in spite of making payment for yearly subscription. I complained to their local vendor to deliver HT and got it for a month in Jan 2015. Now I am not receiving any paper and when I called their local authorized vendor Narendra ([protected]) and he told that I will have to pay for Times of Indfia then only HT subscription will start. I also complained to HT customer care[protected] on 12th Feb 2015, complain number 1578 and reminded them on again on 17th Feb 2015 to take the action but they didn't do anything except telling me that they are taking action and escalating it further and someone will connect with me to resolve but nothing happened. I consider this out and out cheating being made by Hindustan Times for taking the money on the name of yearly subscription and not providing the services. I want full refund of my money paid to HT media along with 18% and adequate compensation for not providing the services.