Hindustan Times — I am complaining about non delivery of coupons under scheme 'ht sapphire offer 6m'

Address:

Panchkula, Haryana, 134113

I am colonel raghu rajbir singh, residing at h. No 227, sector 10, panchkula. My mob no is [protected].
I booked ht and sunday hindustan times for a period of 6 months and paid a icici bank sec 11, panchkula cheque no 063216 of rs450/- to your agent mr jasmeet, mob no [protected] on 12 mar 2016 which has already been encashed and debited in my bank a/c. The serial no of my booking receipt is 1461613
I did not receive any coupons for more than a month. I contacted your mohali office at no[protected]. I was told that i have already been issued with the coupons and they have got the courier receipt. On further pursuing it was found that courier had not delivered the coupons as the receipt did not have my signature.
The mohali office has now taken a undertaking from me that i have not received the coupons about 4 weeks back and assured me that coupons will be deliverd soon. When i checked on 01 jun about the coupons, i was told it will be delivered by 10 jun. I checked with them today and have been told it will take some more time and it depends upon delhi office when they send it. I asked for your head office email etc which was denied by saying they are not entitled to tell any one. I think this is shameful.
I request you to please take action to send me the coupons at the earliest or i shall go to the consumer court irrespective of the small amount involved in the transaction to expose your mohali office and the courier company involved in the racket.