Hindustan Times — Non receipt of subscription coupon

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

My son, vivek pandey, mobile-[protected] made payment for ht annual subscription in dec-15 thru cheque and cheque was encashed in jan-16 but coupon not recd. Tried to contact customer care at times & could get through in may-16 when request for re-issuance of coupon was taken with assurance that coupons would be sent in a fortnight but till date the same has not been received. Speaking to customer care is not easy task as one has to dial for number of times and to one's good luck once in while you may get through.

Intervention is solicited in arranging despatch of coupons without any further delay as purpose of taking annual subscription is defeated as every month i have to pay to vendor.