[Resolved]  Hindustan Times — Subscription Query - No Gift received for 2 years

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Mumbai City, Maharashtra

[protected] Forwarded message[protected] From: Vinay Jangid <vinay.[protected]@yahoo.com> Date: 9 July 2014 10:45 Subject: Re: Response from Hindustan Times To: "[protected]@hindustantimes.com" <[protected]@hindustantimes.com>, "[protected]@hindustantimes.com" <[protected]@hindustantimes.com> Cc: VINAY HSBC <[protected]@commercialfactoringltd.com> Dear Team, Does HT has capabilities to address this small query? Is there any Customer Care kind dept in HT? Just convey as how many time a customer should remind you and the frequency? Just shameless attitude from HT? Need to learn a lot from TOI :) Vinay Jangid M.[protected] From: Vinay Jangid <vinay.[protected]@yahoo.com> To: [protected]@hindustantimes.com; "[protected]@hindustantimes.com" <[protected]@hindustantimes.com> Cc: VINAY HSBC <[protected]@commercialfactoringltd.com> Sent: Tuesday, June 24, 2014 12:51 PM Subject: Re: Response from Hindustan Times Dear Team, Can you please revert on the below query? With Thanks, Vinay Jangid M.[protected] From: "[protected]@hindustantimes.com" < [protected]@hindustantimes.com>To: Vinay Jangid <vinay.[protected]@yahoo.com> Sent: Wednesday, June 18, 2014 5:04 PMSubject: RE: Response from Hindustan Times Dear Mr. Jangid, Thank you for writing to us highlighting your concern. We are sorry to know that you have not yet received the gift against your HT subscription. Your concern is being looked into with due priority. We will get back to you on or before 21st June, 2014. Assuring you of the best of services. Best Regards, Vaibhav Team Hindustan Times From: Vinay Jangid <vinay.[protected]@yahoo.com>Sent: 18 June 2014 11:13 AMTo: Subscription1; FeedbackCc: VINAY HSBC; vinay.[protected]@yahoo.comSubject: Subscription Query Dear Team, I am a regular reader of Hindustan Times since 2009. I have renewed my annual subscription 4-5 months ago. As I don't remember my subscriber ID, you may get the details from: Name: Vinay P Jangid Mobile: [protected] Email Id: vinay.[protected]@yahoo.com Address: 402, Bashikali Nagar No.01, Geeta Bhavan Lane, Navghar Road, Bhayander East, Dist.Thane - 401105 Along with my subscription, I was offered free gift of Nature's Essence Soap. But till date I have not received the same. On enquiring about the status from your tele-executive, they said the freebies have been dispatched on May 24, 2014. But till date no email/call /courier to myself. Last year too the same has happened and I received my freebies after 8 months. I am really irritated with this attitude of HT and has made me rethink to join my Times Of India again. Should I again request you to resolve the query on ASAP please? Thanks, Vinay Jangid M.[protected]