Hindustan Times — Vendor's Dadagiri

Address:

New Delhi, Delhi

Dear Sir, I am a senior citizen and old reader of News papers Hindustan (Hindi) and Hindustan Times (English) combo, presently residing at 1/79, Sunder Vihar, (2nd Floor), New Delhi-110087. The newspapers were supplied at will of the vendor Poddar News Services, located at Jwala Heri, Pachim Vihar, (Proprietor Mr. C. S. Poddar). The Vendor used to cheat me in several ways by charging excess without any reason, by charging for papers not delivered (Mostly 3-4 per month), not providing bill and asking for due amount which were already paid to him. This has happened quite a few times during four years. In November 2014, I noticed that in current bill the vendor had added some arrears which were actually paid to him as mentioned in the old bill at the time of payment. During this period, I was on my business trip outside country. I handed over the old bill with receipt to my daughter in law and instructed her to get the account corrected and to clear the dues to the vendor. The same was done by my daughter in law and receipt taken, suddenly the Vendor's son took the receipt from my daughter in law saying that he will return the receipt after showing to his father. The said receipt was never returned even after reminding for four times. Again the vendor issued a new bill showing arrears to the tune of some two thousand rupees, where as there was no such due pending at all. On asking to produce the receipt, the vendor refused to produce it and insisted to pay the amount which was actually not due any more. I refused to pay the money in this way and paid the current due amount as shown by him till February 2015 and obtained receipt on the bill. Thereafter, the vendor stopped supplying news paper from 23rd of this month. This is unfair, unacceptable and against my legal right to get the news paper on payment of reasonable charges. I hope that your organisation has not given the right to the Vendor to cheat and harass people and even not spare senior citizens. Please suggest the remedy ASAP. I need the combo(Hindustan, Hindi and Hindustan Times English) to be delivered at my place without any break. Thanking you, P K Verma Email: [protected]@gmail.com