Hindustan Unilever Ltd — Offer details were not shared with Retailer

Address:	Mumbai City, Maharashtra, 400008
Website:	www.hul.co.in

Hi, My Name is Mahesh gogri, my contact number is [protected] I am the sole proprietor of Liberty Grain Stores located near Nagpada, SP Road, 5th Lane. I want to draw your attention towards the incomplete information shared by the company, distributor regards to Offer or any discount available on products. I have purchased 12 pieces of Lifebuoy 125 GM soap from Jinit Agencies, official distributor of Hindustan Unilever Ltd for South Mumbai. Whilst, delivering the material they have informed that you will get 1 pen free with 1 soap. So based on the information shared and the trust which we have with the Brand, we have distributing one Reynolds pen with one soap. But later, we found that the offer is valid only on purchase of 2 soaps. I understand this complaint might not be material for the concern person. But I would like to address the unprofessional behavior of the sales team, distributor as well as the product manager of the company. HUL is well trusted brand among the household, but they have never kept their promises. They don't mention the actual offer on the product and it creates misinterpretation among the consumers and retailers. They don't highlight the product actual offer. I want you to get in to this and help us to resolve such nuisances. I am also attaching Bill for reference Regards, Mahesh Gogari.