Hitachi AC — Low / no cooling since installation

Address:

Kolkata, West Bengal

I have purchased one HITACHI Make inverter split AC (Model RAU019CVEA, KASHIKOI 400i) FROM KHOSLA ELECTRONICS PVT LTD, MADHYAMGRAM.but to my utter surprise the high valued item fails to function since its installation ie.30.05.2015 for damaged blower, after several communication a replacement was provided after 18 days which again shows low cooling . The service station has picked it for checking at their end (on the basis of complaint no : [protected] dt 07.08.2015) but till today nothing positive has been heard from them except assurance. It is not understandable to me that why such a defective units are floated in market by world renowned HITACHI. I am writing this to bring this matter to the authority as well as to HITACHI official to look into the matter at an urgent basis so that a solution can be obtained immediately . Prodyut Ghosh Barasat, Kolkata mobile : [protected]