Hitachi Customer Care

Hitachi Customer Care

Hitachi

9th Floor, Abhijeet, Mithakhali Six Roads
Ahmedabad
Ahmedabad District
Gujarat
India - 380006

Customer Care Phone Numbers and Contacts

Phone:+91 79 3041 4800

Head Office & Works

Hitachi Complex, Karan Nagar Kadi
Dist. Mehsana - 382727 Gujarat, India
Tel No. +91 27 6427 7571

Corporate Office

A-15, Mohan Co-operative Industrial Estate, Mathura Road
New Delhi, India
Tel No. +91 11 2699 1361 / +91 11 2699 1362 / +91 11 2699 1363
Satisfactory Rating
1%
Complaints
660
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Hitachi related photos (36)

Hitachi Complaints & Reviews

Hitachi - 3 door refrigerator not working properly

User
 vankaniv on Aug 21, 2015
I have purchased Hitach glass top 3 door refrigerator from Vijay sales, Ashram road, Ahmedabad-61 on 15/06/2015. From the day one cooling in fridge compartment is low.We have complained more than 5 times for the same. After so much of follow up technican come, he changed some part nd than next day cooling was 0%. Again we complained, he came, took photos, did something nd ask to wait for 2 days. Now there is very low cooling. We can't keep things in it as it get spoiled. Now today when i called up, he is saying instead of no cooling atleast low cooling is there. So u manage. What the hell is...
Complaint comments Read comments [1] Complaint category Refrigerators

Hitachi - Out of order

User
 pradeep kumar bansal on Aug 20, 2015
Purchased 3 a.c of hitachi of 1.5 ton from Ankur within 2 months of purchase circuit of 2 a.c is collapsed and third a.c. is not in use. Co. As well as retailer nobody is helping out after severall complain.please help felling cheatef Retailers detail ANKUR 156A lenin sarani Kolkata Ph no.033 22157930 Bill no.244, 245, 246 Dated 05.06.2015 My detail Pradeep kumar bansal H.A.158 Salt lake city sector 3 Kolkata 700097 9330777007...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi AC - Low / no cooling since installation

User
 Prodyut barasat on Aug 17, 2015
I have purchased one HITACHI Make inverter split AC (Model RAU019CVEA, KASHIKOI 400i) FROM KHOSLA ELECTRONICS PVT LTD, MADHYAMGRAM.but to my utter surprise the high valued item fails to function since its installation ie.30.05.2015 for damaged blower, after several communication a replacement was provided after 18 days which again shows low cooling . The service station has picked it for checking at their end (on the basis of complaint no : 15080700810 dt 07.08.2015) but till today nothing positive has been heard from them except assurance. It is not understandable to me that why such a defective...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Water droplets in both compartments

User
 Ritesh Kansal on Aug 13, 2015
I bought my hitachi refrigerator on 11jan 2015 back.. and from past 3 months it is creating problems.. the fridge is producing so much of water droplets which the converts into ice... i register the complaint in hitachi but the executive come after one month with an old belt so we reject the belt and now after 2 months nobody come to resolve the problem ... shame on hitachi... worst service ever seen...
Complaint comments Read comments Complaint category Refrigerators

Hitachi - Bad service

User
 Mtawri on Aug 13, 2015
We have taken a/c service contract from hitachi. They never follow up for services. We as a customer have to remind them everytime that their services are due. To add on their service guys are never on time / date that they confirm. After paying so much this is what we have to experience....
Complaint comments Read comments Complaint category Products & Services

Hitachi - Complaints are not being by service center

User
 ravikant ntpc on Aug 11, 2015
I purchased a double door fridge from K.K. SALES, Allahabad on 1st april 2015, after few days I noticed that the lower door of fridge is not being closed properly, I called so many times since may 2015 to dealer, local service center and even Hitachi customer call center to attend the problem but after dozens of call their service came without having any spare part on 29th of july, he said that he will come after 1 week to attend this. But till the date problem is at same level. Now LED display of my window AC has become faulty purchased on same date, dealer is not receiving my call, so today in...
Complaint comments Read comments [2] Complaint category Refrigerators

Hitachi - Defective split ac

User
 divyarekhi on Aug 10, 2015
I had purchased 1.5 ton split ac of Hitachi from ashoka traders sec 16 faridabad last year in May.after installation the ac stopped working the very next day and the compressor was very noisy.we lodged complaint on Hitachi customer care no. and engineer came to check..first they said that compressor is not fine..then they said that the noise is normal n compressor is fine however we were not satisfied with it as we hv 3 more ac n no compressor makes such noise..we again complained but with no resolution.. Finally they told us that stabiliser is not okay so we got it replaced..we still complained...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - AC Complaint

User
 Shagoon Panda Tyagi on Aug 5, 2015
The visiting charges are too high @ 500/- It is equivalent to any doctor's visiting charges at home. The service guy took 500/- only to say that there is gas leak in AC. The gas leak charges are 3250/- which is very much higher than any other AC company in India. This is too expensive....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Hitachi CC# XXX-35324848 in Chennai not in தமிழ்

User
 paxi_3 on Aug 3, 2015
044-35324848 எனும் ஹிடாசியின் வாடிக்கையாளர் தொடர்பு எண்ணை சென்னையிலிருந்து தொடர்பு கொண்டால், கேள்விகளும் தகவல்களும் ஆங்கிலத்திலேயே உள்ளன. தமிழ் மட்டும் தெரிந்து ஆங்கிலம் தெரியாதவர்கள் எப்படி தங்கள் புகார்களை தெரிவிப்பர்? When we try...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Hitachi refrigerator not working

User
 Bhupinder sonu on Jul 22, 2015
I had purchase the hitachi refrigerator in 6/11/2015 which is not working since last 10 days. The service engg was come to check it and said that the PCB card is not working and will replace within 2 days, but till date no one has come. Today I have regd. one more complaint online on hitachi site so that I can get some help...
Complaint comments Read comments Complaint category Refrigerators

Hitachi - New 1.5 Ton, Split AC is not working properly (defective piece)

User
 ashokthakur1865 on Jul 20, 2015
Hi, I bought a Hitachi Split AC 1.5 TON on 26 April 2015 from Electronic Planet. Bill no. EPR-284, Dated-26-04-2015, Shop # SCF 95, Phase-7, Mohali (Punjab) Tel - 0172-5063480. I am facing the following problems in my AC which already brought to the knowledge of the dealer: 1. The AC stops cooling in-between. Now there is continue dropping of water from front side. 2. The dealer advised to clean the filters but it is as such after filters cleaning. 3. The front cover is not closed properly, it seems that the AC unit has manufacturing defect. I lodged a complaint today and waiting for...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Hitachi - Hitachi Split AC not working

User
 surajravindran1108 on Jul 18, 2015
Hi, I bought a Hitachi Split AC 1.5 TON on 10 May 2015 from Kohinoor Televideo PVT LTD. Shop # 6 & 7, Orion Business Park, Ghodbundar Road, Thane (W) 400610. Tel - 61710800 1. I got a Faulty remote which got replaced by the shop after following up with them for almost a month 2. The AC has stopped cooling now. I lodged a complaint and a technician was sent to inspect it. It clearly felt the technician did not know what he was doing and then concluded that there is a gas leak due to which which it was not cooling. He said another person will come and fill the gas on the 14 Jul 2015. 3. 14th...
Complaint comments Read comments [3] Complaint category Appliances

Hitachi - warranty period complaints not resolved

User
 Shambhu Nath Choudhary on Jul 15, 2015
Thanks for calling the hitachi service centre. Your req. 15070404031 for scheduled pms / service of your air conditioner shall be attended asap.
I have bought ac from, navrang electronics, patparganj on 8 may, 2015. For past one month ac is not giving cooling. I complained to hitachi vide above regs no. Engineers came n went. Further teo engineers came from dealer. They said outer unit of ur split ac has to be changed n assured that people from hitachi will come change ur outer unit. 11 days have passed nobody came. We r being harassed by u n ur dealer. This peak summer we have to suffer...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Complaint against Hitachi AC, not giving service

User
 Nishant Thareja on Jul 15, 2015
AC not working from past 15 days. Have complaint about 20 to 30 times. They are not taking any action. I will not buy Hitachi ac again. Have also sent escalation mail to senior departments. But nothing happened yet. Please Help! Please Help! Please Help! ASAP......
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Worst experience invertor technology

User
 Lit_anand on Jul 14, 2015
Complaint number:15070100847 Worst experience after purchaing the invertor technolgy ac .i have purchased the hitachie ac april 2014 from your authorised delear in ludhaina.in one year three time gas is leaked and evry time gas is refileed under waranty period and now waranty is over and now fourthtime still same problem is arised and now they told us that your colling coil is leaked and now demand for the 6500 for colling coil and 2800 for gas .now my question is if part is having a defect then why part is not replaced in warranty period every time gas is refiled only.it means company is making...
Complaint comments Read comments Complaint category Appliances

Hitachi - Hitachi 1.5 ton New AC Failure

User
 wasimshaikh111 on Jul 14, 2015
This is in reference to the air conditioner I purchased from your store on (1st May 2015). The day the air-conditioner was installed it was in the working condition and your customer service person demonstrated well. After an hour it started giving trouble. The room was not at all cool even though we tried to increase the temperature. I thought maybe I was not pressing the right button and called my neighbor who uses it from past three yrs. She also checked but it didn’t work. So I called your service centre and got it checked with the technician and he checked thoroughly and specified a defect...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Dead RAT 518 HUD

User
 Maninder Singh Sabharwal on Jul 13, 2015
My RAT 518 HUD is dead sice Saturday Evening. It was not turning on even though the Voltage Stablizer was giving the desired output. Yesterday sunday i raised the complaint with docket number 15071200756. I requested the dealer to get this done on sunday itself but he said HOTACHI dont WOrk on SUndays. Today in Morning a person calls me and ask me what the problem. I said its dead and I dont know More apart from this. I adviced him to come after 3.15 pm and you will find the person at home. he came and checked and said that swing motor is spoiled and thus will be changed and asked me about...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Complaint Regarding Split Air Conditioner Inverter Model RAS019AVEA

User
 joy maheshwari on Jul 12, 2015
To The Manager, This is to inform you that I purchased 2 air conditioners simultaneously in month of February and i am facing cooling issues in one of the AC I purchased. I am facing problems since last 3 months I also contacted your service center but the response is not satisfactory. The remote of the Air conditioner is not working properly and the cooling of Air conditioner is also bad, sometimes its not cooling at all. Please send a good and technically sound engineer at my residence who can look into the matter properly....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Poor Service of Air Conditioner

User
 gauravgau on Jul 9, 2015
Hi, This is to inform you that I purchased a Hitachi Window AC last year and I had also paid for the AMC of 2 years. Yesterday, I called to Hitachi Call Center and filled a service request for the wet service of Hitachi Air Conditioner. Complaint number for Hitachi Air Conditioner is 15070501510. Today, Hitachi Service come to my registered address and they not misbehaved with us but also their way of service is totally waste of time. They were just doing the formality of washing AirConditioner. I request you to please inform this to Hitachi Air Conditioner so that they can have better idea...
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Hitachi - Defective Unit Shipped and 2000 extortion for replacement

User
 SolutionBhai on Jul 8, 2015
We installed a new A/C 2 months back which did not start. When we asked the unit to be replaced since it was a defective unit where screws were missing and and rewiring etc ws done, we were told that Hitachi does not manufacture this product anymore and that we will need to give another 2000 Rs extra to get a new replacement after nearly 50 calls...
Complaint comments Read comments Complaint category Appliances

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