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Hitachi Customer Care

Hitachi

9th Floor, Abhijeet, Mithakhali Six Roads
Ahmedabad
Ahmedabad District
Gujarat
India - 380006

Customer Care Phone Numbers and Contacts

Phone:+91 79 3041 4800

Head Office & Works

Hitachi Complex, Karan Nagar Kadi
Dist. Mehsana - 382727 Gujarat, India
Tel No. +91 27 6427 7571

Corporate Office

A-15, Mohan Co-operative Industrial Estate, Mathura Road
New Delhi, India
Tel No. +91 11 2699 1361 / +91 11 2699 1362 / +91 11 2699 1363
 

Hitachi Complaints & Reviews

Hitachi - refrigerator - Compalint No. 14102801416

User
 alok87 on Oct 29, 2014
Refrigerator cooling not working, Complaint made, engineer visited thrice but not able to rectify the product. Please arrange to replace the refrigerator as i am fed up with this product now. Bought it as per reputation of Hitachi brand but now repenting. Immediate refund or replacement required. No response from customer care now. Please call back fast at 09717636881 and at email alok8587@gmail.com. thanx ALok...
Complaint comments Read comments Complaint category Appliances

Hitachi - AC Repair

User
 NaveenSanghi on Oct 20, 2014
We had lodged a customer complaint with Hitachi India Complaint#14101000392... After that we must have called atleast 10 times and only thing we get each time is an apology and an assurance that our complaint would be handled the same day. This is the worst possible after sales service I have seen in any consumer goods / service provider. I would like to know how can a company with a name like HITACHI provide such pathetic service on complaint. Can anyone help here......
Complaint comments Read comments Complaint category Appliances

Hitachi - Reinstallation of split AC not proper and not working

User
 agrawalsk on Oct 16, 2014
This is to inform you that I made a request for re-installation of my Hitachi Split AC vide request No. 14091801092 dt. 18/09/2014. Against this request, Mechanic Farmaan from Babylon Engg. Co., Delhi (Authorised service centre of Hitachi) installed the AC on 26th Sept 2014 and charged Rs. 1500 (service)+750 (for 3' additional pipe) = 2250/-. To my disappointment, when I operated it in the night of 27th, lots of water accumulated inside my room. When I complained it to the service center which installed the AC, I was told to complain on your Delhi No. I made a complaint there with complaint no....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - AC complaint

User
 jhsharma on Oct 7, 2014
Sir

we have registered the complaint of our ac to hitachi customer complaint portal vide complaint no. 14100101027. It is almost 10 days back matter, So far we have not heard even a single word from hitachi company

what should i do ?...
Complaint comments Read comments Complaint category Appliances

Hitachi - Hitachi - Low quality products and poor customer service

User
 itashok on Sep 27, 2014
Hi, I had bought a hitachi window (RAW312KUDI) air conditioner in 12, april 2014 and it worked fine for 3 months . I had complained hitachi for low cooling problem in my air conditioner on 18th AUGUST 2014 (complaint no 14081801004). The complaint was done and the Engineer came and said that everything is fine. I faced the same problem after ten days when ac have zero cooling and i again made the compiant no 14082601687 on 26/08/2014.A technician came and told me that gas has been leaked.he topped up the gas and complaint done. After one month ac stopped working and i logged compaint no 14092301635.A...
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Hitachi - Overall Poor service from Hitachi as a brand

User
 Goldie Alvi on Sep 27, 2014
Hi, Just bought an Hitachi Ace Inverter AC (1.5 Ton) from SA Conditioning, Bopal, Ahmedabad. There should be a plastic or metal grill/mess to cover the outdoor unit compressor coils/fins, but that was not provided in the box. I have never seen any outdoor unit without this plastic or metal grill/mess. When I was trying to call Hitachi customer care number mentioned on their website nobody was responding on both numbers. I am having the worst experience on day one of my purchase as nobody is bothered to even receive my calls. Why you have mentioned numbers when no one has got time...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Refrigerator - 2 door 300 LTR not working

User
 pratyayan on Sep 22, 2014
I have a Hitachi Refrigerator since 2008. Few months back, the compressor gave away. After tremendous follow up, the compressor was replaced after 35 days of complaint. Since a week, as it appears, the new compressor has again failed. I am really amazed at the performance of Hitachi customer support group. I am based in Mathura, (UP). I am hopeful that Hitachi will at least respond to this complaint....
Complaint comments Read comments Complaint category Refrigerators

Hitachi - Rather than complaint it a querry for the help

User
 beebek on Sep 15, 2014
Hi am using the 500GB harddisk form the Hitachi S/N 71GGLB8C my disk didnt read and i couldnot retriive my valuable information from this. so i would like to request you suggest me the ways how could i resolve this problem. The device when connected in compter shows the device connected in the USB Port but it doesnot load in the my computer. Pls provide me the assistance to get those datas from the device. Pls waiting for your response soon...
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Hitachi - Service centre not responding to the complaints

User
 Nishasuvina on Sep 13, 2014
My 1st complaint for my ac which after doing is leaking and not working on complaint to dubeyji of trucul has not responded for last one week. My 2nd complaint for other ac has not been attended since 29 th of August .the information regarding completion of complaint has been sent by SMS when actually nobody attended.on repeated calls to call centre of hitachi sicnr last many days nobody has neither called or attended the complaint. Pl look into the matter on urgent basis since your service centre is not up to the mark and spoiling hitachis reputation I wish hitachi had proper service centres!!!...
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Hitachi - Not attending complaint after several reminders

User
 anabbhat on Sep 12, 2014
I am having one 1.5 Ton split AC of Hitachi. On 01.09.14 I gave complaint to their customer care number (07930414747) regarding water seepage from the indoor unit of the AC (complaint no. 14090100017). Next week nobody turned up. I again talked to their customer care number on 08.09.14. They told that they will take care. Nothing happened. On 10.09.14 I talked again to the customer care number. Same reply. Then I took the phone no. of Vizag Service Center from them for direct interaction. The agency is Hema Aircon Systems & Service (phone no. 9493799793). When I contacted them, they denied receiving...
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Hitachi - AC Service Unattended.

User
 Abhishek_N_Jain on Sep 9, 2014
I made a AC service request (14082200841) on 22.08.14, which remain unattended till 05.09.14 on sending an email the same day I received a call from there authorised dealer in Vadodara Rg's that the request will get attended by 06.09.14 following which I received a message from Hitachi that the service request is closed, however no service was provided on 06.09.14 and on showing displeasure I was told by dealer arrogantly that have your service attended by Hitachi only, I made a second service request (14090800843) same day and again I received a message on 09.09.14 that the service request...
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Hitachi - customer service complaint of hitachi 2 ton split ac

User
 garg.caamit@gmail.com on Sep 8, 2014
Mr. SHOJI TSUBOKUTA Managing Director (DIN 06718928) HITACHI HOME AND LIFE SOLUTIONS (INDIA ) LIMITED CIN - L29300GJ1984PLC007470 Office Address: 9th Floor, Abhijeet, Mithakhali Six Roads, Ahmedabad: 380 006 Residential Address: B/203, PANCHAMVRUT, , BEHIND AKASHNEEM BUNGLOWS, VASTRAPUR, AHMEDABAD, 380053, Gujarat, INDIA Dear Mr. Tsubokuta, I wish to start with my brief introduction. My name is Varun Agarwal, 24 year of age boy, who just started his small business in Bulandshahar city (State – Uttar Pradesh). Through media ads, I come to know about...
Complaint comments Read comments [1] Complaint category Appliances

Hitachi - Refrigerator Ice Making Issue

User
 Nikhil08111991 on Sep 8, 2014
I had purchased Hitachi refrigerator with unit serial number 2160700326. Registered mobile number being 9444053999. My first complain was registered around June second week for the problem. Unskilled technicians from the Chennai branch had visited us and taken the fridge for one week to their workshop telling gas leakage. I got the fridge and the problem still continued, so raised repeated complains and sent mails to the customer care department. Till date the problem is not solved. Every time a technician comes and says this spare is to be replaced and charges the bill on me. The following are...
Complaint comments Read comments Complaint category Refrigerators

Hitachi - Defective Refrigerator Model No. SG37BPND GS

User
 navneetdubai on Sep 3, 2014
Hi, I bought a brand new Hitachi Refrigerator on the 9th of May 2014 (Model: SG37BPND GS). This hitachi product is registered under the name of Mr. Navneet Gupta (Contact No. +919871369763). I have filed repeated complaints to the hitachi customer care. Over a span of 5 months. I have repeatedly had several "senior" technician come and "fix" the issue which resulted in no improvement of the refrigerator's cooling. The produce we store keeps getting spoilt and the company does not acknowledge our claim for a replacement on the item. I come here in great dispair as I was expecting a much better...
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Hitachi - Other people working in the name of hitachi

User
 Nishasuvina on Aug 30, 2014
Filed a complaint for non cooling of my concealed split ac 2 ton. From hitachi no body responded but I got a call from mr Dubey who was from trucul inc d48 sec 10 noida that he is from hitachi and he has been given the job .so he started the work .he said that the cooling coil needs to be changed asked for Rs 7500 for the same then probably he repaired the old coil and fixed it. By this time I realised that I am being cheated by this company. He made me talk to mr Manish from hitachi pl check anybody working by this name. So final thing is that I have been cheated in the name of hitachi.. Kindly...
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Hitachi - over charged company

User
 shaikh107 on Aug 26, 2014
Hitachi is one the over charged company for service there person don't have sense to talk with customer and Hitachi want to become milliner in one day they don't want o keep customer retionship.one one of the worst company in service over charged product and services...dont buy it better to go for some other A/C those who have good service support and good manners with customers >>>>>>>>>>>>>>...
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Hitachi - Low quality products and poor customer service

User
 MANAV_GOEL on Aug 21, 2014
Hi had bought a hitachi split air conditioner in april 2014 and it worked fine for 3 months . I had complained hitachi for cooling problem in my air conditioner on 24th july . A technician came and told me that there was a problem in the motor and it needs to be replaced. He didnt commit about the time needed for replacement.
I wrote several mails to hitachi about my ac and they just replied " your problem will be solved shortly ".
Till date i have no update on my problem .

I had to get a new a/c installed because of this problem.
The hitachi a/c is...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Noisy Window Air Conditioner - HITACHI

User
 nitinbakshi1979 on Aug 13, 2014
Dear Team I request you to please register my complaint regarding my Hitachi Window Airconditioner, purchased in Feb 2014. Since the AC was started in April 2014, there is a problem in the Airconditioner, always there is a cracking sound in it. The complaint was done and the Engineer came and said that the Thermacol is Loose and i have applied the Tape. Again after a day the noise started coming I again registered my complaint and then the Engineer came and said that the fan was loose & I have tighten the same. After a day again the noise again started coming and till that time when...
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Hitachi - Very bad service

User
 raganu89 on Aug 11, 2014
We have bought Hitachi Split AC on june 2014. Within a 2 month we are facing the issue of water leakage and ac is not working at all. Dealer telling that its now company responsibility and hitachi customer care is not responding well. After logging complaint their is no technician come till now. After calling customer care again they respond like your problem is resolved from our end.my complaint no is 14080702225 .Please resolve my issue. My no is 9997094129....
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Hitachi - Air conditioner not working

User
 gopia on Aug 3, 2014
We have bought Hitachi Split AC on oct.2012.Last 9 Months Water leakage and Ice dropping in the ac unit occured.After water wash of that unit problem started.After a repeated follow up with service centres, They diagonise that Gas was empty and the cost has to beared by us.Since their improper diagonise of the unit the problem was happened.We are verymuch frustrated and depressed.
Kindly do the neeful for proper compensation.My Hitachi registered Mobile No is 9444115091....
Complaint comments Read comments Complaint category Electronics & Appliances

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