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Hitachi Customer Care

Hitachi

9th Floor, Abhijeet, Mithakhali Six Roads
Ahmedabad
Ahmedabad District
Gujarat
India - 380006

Customer Care Phone Numbers and Contacts

Phone:+91 79 3041 4800

Head Office & Works

Hitachi Complex, Karan Nagar Kadi
Dist. Mehsana - 382727 Gujarat, India
Tel No. +91 27 6427 7571

Corporate Office

A-15, Mohan Co-operative Industrial Estate, Mathura Road
New Delhi, India
Tel No. +91 11 2699 1361 / +91 11 2699 1362 / +91 11 2699 1363
 

Hitachi Complaints & Reviews

Hitachi - New AC Not Working

User
 sushilcapricorn on Apr 19, 2015
I (Sushil, R/o 337, Shahpur Jat, New Delhi 110049) bought a 1.5 TR Split AC from Vijay Sales Lajpat Nagar, in November, got it installed in December 1st week. When we started our AC in March 3rd week, it was not cooling. I registered complaint twice at Hitachi Costumer care, but to no avail. Some persons from Hitachi came to inspect, informed us about the leakage of Gas, told us would be done in 3 to 4 days. Since then have been following up rigorously but to no avail. Registered another complaint BUT STILL NO CONSOLIDATE ANSWER. WORST SERVICE AND PRODUCT EVER... IM SEEKING TO GET THIS COMPLAINT...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Regarding AMC

User
 kunwar sameer raj on Apr 13, 2015
Sir, . I was requested to customer care two times i.e dated 06/04/2015 &13/04/2015 for renew AMC for our window AC 1.1 . . ton but till date no person come to our home for renew AMC . Kindly arrange some one to attend my request. . Regard . . Kunwar sameer raj . M-9350210032 . DELHI...
Complaint comments Read comments Complaint category Other

Hitachi - No proper person at agra services centre

User
 tayalamit786 on Apr 13, 2015
Dear/Mam,

I would like to request you to that plz be arrange a demo for 5 Star Split A.C model Ace Cut because demo provide by your service centre was not fruitful to us. The Person Provide the demo told us he is not enable to guide us completely about the silent feature of air conditioner.

Please be handle this matter. i will appreciate your warm support.

Thanks
Amit Agarwal
Ph No-91-8755388588...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - bought amc and suffering for split ac of Hitachi hyderabad

User
 Nagasai143 on Apr 10, 2015
Hi, I have booked complaint for my 1.5 ton split ac not working.. The technician guy came and said that gas is gone and should go for anual maintanance charge as it would cost less and would cover annual maintanance. I thought it as beneficial and gone for it and purchased it on 26th March 2015. He said to call to service center on 4th. I logged a service request on 4th of march. I dint received any call from technician till date. When I call customer care they say they will send person ASAP. But they were useless. I called them continously for 3 days with no help. I lost total 3860rs for amc...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - COMPAINT REGARDING SERVICE OF HITACHI SPLIT AIRCONDITIONER

User
 megatron on Apr 6, 2015
RESPECTED SIR / MADAM MY NAME IS ANKIT GUPTA. I HAVE GONE THROUGH WEBSITE OF HITACHI INDIA (http://hcserve.com/frmwebcallmaster.aspx) COMPLAINT REGISTRATION PAGE AND REGISTERED COMPLAINT ABOUT MY 1.5 SPLIT AIR CONDITIONER FOR SERVICING MY AC, NOT ONE TIME BUT THREE TIMES AND MY COMPLAINT NO IS FIRST TIME - 15040200017 SECOND TIME - 15040303096 THIRD TIME - 15040600223 AND I ALSO CALLED THEIR LOCAL HITACHI SERVICE CENTRE AT GWALIOR WHOSE NO IS 0751-434848. BUT THERE IS NOT ANY RESPONSE FROM THEIR SIDE AND EVEN THEY DID NOT GIVE ME A SINGLE CALL ABOUT MY COMPLAINT. AS A CONSUMER I REQUEST...
Complaint comments Read comments Complaint category Other

Hitachi - Installation request is not completed‏

User
 samir_ptl on Apr 6, 2015
Hello, I have bought Hitachi RAU318EVD FMS Thorugh Online Via ebay, And registered installation service request on 31st march SR # 15033105968, with Name : Samir patel . This request is not completed today after 7 days, every day I am calling the local (baroda # 7574832161), they said Morning, then evening just giving false commitment... And your customer care number is always closed ( 079-3532-4848, 079-30414747 ), , , I am very frustrated by taking Your A/C. Other provide LG / Samsung will take 7 -8 hrs only for installation... regards Samir...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Hitachi - NON DELIVERY OF TWO NOS. AC

User
 kumar marwah on Apr 5, 2015
Dear Sir, We have purchase two numbers of window AC at Golmuri Club sales exhibition. Wide Order no. jam/sales/111. dt. 14.03.15.Model No. RAW518KUD.5star. and paid by cheque no.857155 dt. 15.03.15 Amount Rs. 54500.00 of canara bank. The same has been not supplied till date....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Hitachi - Sub: Requesting for replacement of defective I Clean inverter split AC

User
 pinakimndl on Apr 4, 2015
Respected Sir / Madam, I had purchased a split Ac 1.0TR HITACHI I CLEAN INVERTER COOL ONLY - R410A - RAU012ITEA, Invoice No 2124/1415/12392 from Khosla Electronics Pvt Ltd ( 371/1, Diamond Harbour Road, Behala, Kolkata – 700034) on 16th October 2014. From the date of installation, I had faced a lot of problems like lot of sound coming from internal unit, a lot of vibration in external unit etc which is quite unusual. After facing so many problems, I think that the product is defective. I had complained a several times in the Hitachi Customer Care which they attained but there was no satisfactory...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Hitachi - COMPREESOR PROBLEM IN WARRANTY

User
 mahendra78 on Apr 1, 2015
I HAD PURCHASED (3 NO.) HITACHI SPLIT 2 TON AC KAZE IN SEPTEMBER 2011. ONE AC HAVING COMPRESSOR PROBLEM. AS IT IS 5 YEAR WARANTY. PLEASE PROVIDE ME SERVICE. AS YOUR LOCAL DISTRIBUTOR NOT GIVING US RESPONSE FOR THE SAME. REGARD JATIN SHOE WORLD DOMBIVALI 09322104657 jatinveera82@gmail.com...
Complaint comments Read comments Complaint category Appliances

Hitachi - NON INSTALLATION OF SPLIT AC

User
 ashokrangwani on Mar 31, 2015
SPLIT AC PURCHASED ON 28.3.2015 AND LODGED REQUEST FOR INSTALLATION VIDE REQUEST NO.15032806706. DESPITE REOEATED TELEPHONIC CONVERSATION WITH OFFICIALS, AC IS STILL NOT INSTALLED. I AM HEART DECEASE PATIENT, BUT THERE IS NO RESULT FROM HITACHI. KINDLY ARRANGE TO TAKE IMMEDIATE ACTION. THANKS...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Failing to install the new split ac

User
 sameersiddiqui on Mar 31, 2015
I bought a new Hitachi 1 ton split ac from Vijay Sales, Infinity mall, Andheri west 5 days back and ever since i have been waiting for the hitachi technician to install the ac. Its been lying in a box in a corner of the house. Every time i call Vijay sales and Hitachi they assure me it will be done and that the request has been made but still its not been done. I have asked Vijay Sales to take the ac back but they have again assured me that the Hitachi technician will be visiting us today itself. So far no one has come and i have wasted an entire day waiting for them. Sameer Siddiqui 9833466046...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - ac machine not installed

User
 ajendra sharma on Mar 30, 2015
we have purchased ac machine vide registration no.15032805220 ajendra sharma mob.no. 9929155444. ac machine received at our home but not installed till today. we have contacted at 0141-5115700, 5115701 but there is no response taken. pl install the machine today otherwise lift it from our home, so we can purchase from other company....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi India - 5 star window AC defective model rav513hud from electronic paradise, janakpuri

User
 Prashant rana pankaj on Mar 26, 2015
S Kind Attn : Managing Director/ Chairman Dear Sir, This is to inform you that I have purchased Five Star window AC, HITACHI model RAV 513 HUD, wide invoice no. DC/R-0541/ 2014-15 from M/s Electronic Paradise at B-1/ 626, Janakpuri on dated, 27 april 2014. I regret to point out that the subject AC was found defective right from the beginning. On my complaint in may 2014, your engineer visited and inspected the defective AC. After inspection he instructed us to run your ceiling fan at low speed. We followed his instructions but the cooling did not improve at all. And at last we had...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Hitachi 1.5 split AC

User
 oygeswarrao on Mar 9, 2015
After a number of gentle remainders and request there is no proper response given by your team I just cant think of such a disgusting service provide to the customer about your product. I would like to bring to your notice if no action been taken on this further legal action will be taken on this incident. Reg. No. 15022003325...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi Home And Life Solutions (India) Ltd. - Unprofessional and highly dissatisfactory service post sales

User
 Shaheen Farzana on Feb 14, 2015
I have made a payment of Rs.3260/- against AMC on 16.10.2014 and have been requesting for extending the service till date. Not even once they have provided the service in the last 5 months while according to the contract it is to be provided 4 times in an year. Inspite of repeated attempts to reach them they either reply to attend to in a day or 2 and never bother to approach too. Its been highly unprofessional service by New Bowenpally, Secunderabad-11 service center. Highly dissatisfied with the product and the services too. Would never recommend this product to even my enemy too for the inconvenience...
Complaint comments Read comments Complaint category Water Heaters & Geysers

Hitachi - 4 month passed and it is still not fixed worst service ever . Current Complaint no. 14123001952

User
 Siddharth.beam on Jan 8, 2015
I have bought hitachi AC from their authorised store after a month that AC broke . I m continuously complaining till date and my AC is not fixed till now . Their mechanics visited some time but unable to fix it . And I contacted their service Center representative several time even contacted their customer support for a replacement if they are unable to fix it but they ignored my complaint every time . I m really frustrated by their services .kindly help . So that I can get this issue resolved....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Door gasket has shrinked

User
 shree bhagwan jain on Nov 8, 2014
Sir,
I Shree Bhagwan Jain brought a refrigerator of your company MODEL NO.- R-ZG470END1- (GBK) on the name of my firm OSWAL TEXTILES on 23rd of Janruary from Spark Digi World, but from 5th of november i am having two problems in the refrigerator.

1. The door gasket has shrunken from right upper end of the bottom door despite of being in contact with any hot materials.
2. The body of refrigerator gets heated up too quickly and that too very intensely which should not take place.

Please work on following problems and send someone to repair it.It will be...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - WINDOW A/C ISSUE

User
 vivekkjgupta@gmail.com on Nov 3, 2014
With regards to my Hitachi 1.5 Ton Window A/C No RAV 518 HUD purchased from M/S Sadana Electric Stores, Aliganj, Lucknow on 16/04/2014 via bill no 9186; I would like to draw your kind attention to the following issues. 1) During the first installation the mechanic fixed the outer body not on screws but by hammering nails into the wooden frame which we came to know when we tried to uninstall the A/c during my transfer on 04/10/2014. Please analyse that we had to cut the screws which damaged both the outer body and the frame and I’d to pay for the frame to my landlord just because your mechanic...
Complaint comments Read comments Complaint category Appliances

Hitachi - Product Breakage Issue during Servicing

User
 vivekkjgupta@gmail.com on Nov 3, 2014
Dear Sir/Madam, With regards to my Hitachi 1.5 Ton Window A/C No RAV 518 HUD purchased from M/S Sadana Electric Stores, Aliganj, Lucknow on 16/04/2014 via bill no 9186; I would like to draw your kind attention to the following issues. 1) During the first installation the mechanic fixed the outer body not on screws but by hammering nails into the wooden frame which we came to know when we tried to uninstall the A/c during my transfer on 04/10/2014. Please analyse that we had to cut the screws which damaged both the outer body and the frame and I’d to pay for the frame to my landlord just because...
Complaint comments Read comments Complaint category Appliances

Hitachi - refrigerator - Compalint No. 14102801416

User
 alok87 on Oct 29, 2014
Refrigerator cooling not working, Complaint made, engineer visited thrice but not able to rectify the product. Please arrange to replace the refrigerator as i am fed up with this product now. Bought it as per reputation of Hitachi brand but now repenting. Immediate refund or replacement required. No response from customer care now. Please call back fast at 09717636881 and at email alok8587@gmail.com. thanx ALok...
Complaint comments Read comments Complaint category Appliances

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