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Hitachi Customer Care

Hitachi

9th Floor, Abhijeet, Mithakhali Six Roads
Ahmedabad
Ahmedabad District
Gujarat
India - 380006

Customer Care Phone Numbers and Contacts

Phone:+91 79 3041 4800

Head Office & Works

Hitachi Complex, Karan Nagar Kadi
Dist. Mehsana - 382727 Gujarat, India
Tel No. +91 27 6427 7571

Corporate Office

A-15, Mohan Co-operative Industrial Estate, Mathura Road
New Delhi, India
Tel No. +91 11 2699 1361 / +91 11 2699 1362 / +91 11 2699 1363
 

Hitachi Complaints & Reviews

Hitachi - complaint regarding window ac

User
 Ankush Chugh on May 26, 2015
i registered complaint for (WINDOW AC - 1.5TR CLASS HITACHI KAZE WAC - RAW318KRD) so many times with the contact no 9876668325...but there is no response...plz contact me on 9876668325 as soon as possible...the worst service you ever had...
Complaint comments Read comments Complaint category Government Organizations

Hitachi - Air Conditioner Not Cooling

User
 Uma Gagwari on May 26, 2015
Hi! I had the servicing and Gas changed on 20th May my reference number for the same i 15050904501, the ac is still not working properly we had made a call yesterday and again today to the vendor, but no response from him. The number was shared by the hitachi customer care servise. Request you to please look into the same. i dont understand what the issue is there with the services by your company. Please look into the same on urgnet basis. Regards Uma Gagwari 9818568299/ 9717328371...
Complaint comments Read comments Complaint category Computers & Accessories

Hitachi - compressor not working

User
 aphogat on May 26, 2015
-I purchased the window AC of Hitachi last year in april and in this may 10 my AC stop working like no cooling because compressor dead. i make an complaint in hitachi on 12 may but still thr problem is same . every time called i got the same answer it will done today or tomorrow . but today and tomorrow never comes . yesterday i also talked in customer care on 079-35324848 but still nothing happened . you can also call or talk to them just say 8750205151 rest they will provide all the details . they first answer you havent get any call from our technician . ok i will make a reminder tomorrow...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi Air Conditioner - WORST COOLING

User
 Pushmeet on May 25, 2015
Hi, We have purchased windows 1.5 ton Hitachi - The so called "brand" for Air Conditioner. I must say forget the Air conditioner cooling - it doesn't even serve the purpose of an air cooler. The cooling is SUPER DISGUSTING. I have been trying to reach their customer care for long but NO RESPONSE ! Ridiculously sad, expensive and good for nothing ! We need our full money back - Voltas is way better.. with a value for money ! DO NOT EVER go for Hitachi ! Sapra's...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi India - INSTALLATION OF AIR CONDITIONER

User
 SIBA SANKAR TRIPATHY on May 25, 2015
I had purchased one Hitachi brand A/C machine from Bharat Electronics, Bhubaneswar on 21.05.2015. But till now (by end of 2.15 P.M) the said machine has not been installed. Please arrange for installation the same to-day. I had lodged a complaint on 23.05.2015. But, no respond has been received....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - DEFECTIVE PRODUCT 1.5 TON QUADRICOOL WINDOW AC

User
 mobacc on May 22, 2015
DO NOT BUY HITACHI WINDOW AC. THE DAY I BOUGHT THE 1.5 TON QUADRICOOL MODEL, IT STARTED TO GIVE PROBLEMS. NO COOLING, COMPRESSOR WONT START. SERVICE ENGINEER SAID THE COMPRESSOR CEASED. THEY CLEARED THE CEASE AFTER GIVING A SHORT CIRCUIT TO COMPRESSOR. EVER SINCE THE AC IS CONSUMING 14-15 AMPS OF CURRENT WHEN NORMAL IS 11 AMPS. TWO TIME THE REAR MOTOR HAS FAILED AND I HAD TO REPLACE WITH NEW ONE AT INR 3000. NOW AGAIN AC IS NOT COOLING. THEY SAY ITS GAS LEAKAGE WHICH WILL COST INR 6000. EVEN WHEN THE AC USED TO RUN, THERE WAS VERY MINIMAL COOLING AFTER HOURS OF OPERATION....
Complaint comments Read comments Complaint category Appliances

Hitachi - air conditioner dripping water

User
 anu7 on May 21, 2015
Have bought Hitachi ace ac 2 days back.and it started dripping water inside the room an hour after its installation.when called the guy who came from Hitachi he said madam keep a bucket inside your room.I am too busy I cannot come.didn't expected such a service.pathetic experience.have called up costumer care too but no one has turned up till now.won't buy any other product from your company if this problem doesn't get solved on urgent basis....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Replace Our Ac

User
 bhaviradha on May 20, 2015
We purchase a new brand one Ac of Hitachi .. and till the date of today it's not working . we already complain about it but still they are not responding. so please kindly approve our complain about it . Deepak Rohit 9879516730...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Hitachi AC - HItachi Ac poor Quality

User
 anil kumar bhardwaj on May 20, 2015
I had purchased Hitachi Window AC 5 star rating on 2012. They claim it has imported kit fitted. In last month April end 2015 suddenly AC makes noise. I call Hitachi engineer . after check AC, Hitachi engineer told that its DC motor fitted and my warranty expired and now fully motor will replaced with the cost 6300/- . What a Poor quality of motor which had defects within 4 year and can't be repair. ALL customer inform that DON'T BUY HITACHI PRDOCT. Anil...
Complaint comments Read comments Complaint category Appliances

Hitachi - hitachi Model No. RAU018ITEA

User
 Anil Batta on May 20, 2015
Hello Team, I have bought Hitachi Ac Model No. RAU018ITEA from reliance digital in jan 2015.Top filter is damaged and I want to purchase the same.But when I called Hitachi customer care than it was told to me that reliance digital will provide. But reliance digital can not have the same.Also how as a consumer I can expect spare part from reliance. As a consumer I am ready to pay for it than what issue Hitachi facing to provide the same to consumer.as its 3 months i am following up with Hitachi, I expect an answer fromHitachi on this within one week otherwise the complete product is useless to...
Complaint comments Read comments [1] Complaint category Appliances

Hitachi - delay of service

User
 rimik on May 20, 2015
we had purchased a hitachi air conditioner in july 2014. lately in april, there was problem with the cooling so, before may 3, I had called the helpline 01135324848, I received excuses regarding how their server was down and they cannot file the service request. they asked me to call again in two hours, I wouldn't know what company does this, hold up the customer's request because their server was down. I requested them to atleast note down the details reagrding the service i was asking for, but when i called again it was evident that no such details were noted down. i filled in the request again...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Beware of Hitachi products : DAMAGED PRODUCTS STILL NOT REPLACED TILL 2 MONTHS

User
 ambrish26 on May 20, 2015
Respected Sir, I am an unfortunate customer of HITACHI & RA SALES (Vadodara), I had ordered a FOUR DOOR REFRIGERATOR model # R-W660PND3 GBW-BIG ENFRCH from R.A. SALES (Vadodara) on the 30th March 2015 costing around Rs. 94500/-, but received the Refrigerator after a delay of 23 days, the product was opened in the presence of a Hitachi Executive who came for DEMO and we found a BIG DENT near the compressor which could cause problem in the future, when I complained to R.A. SALES (Vadodara), they told me to inform the Hitachi Executive to write in the Field Call Report that a Damaged Piece was received,...
Complaint comments Read comments Complaint category Refrigerators

Hitachi - Worst Hitachi Service

User
 mailforamey on May 19, 2015
To Hitachi, I bought Hitachi Air Conditioner 1.5 ton 3 star Kaze Plus from Sanat Electronics that is Sangeet electronics in Borivali West, Mumbai. India on Saturday 9th May 2015 at 8.45pm. Then the dealer delivered me Ac on Sunday 10th May 2015 at 8.00pm at my home and then told me that Hitachi person will come from Hitachi Service center for installation next day. Which he was suppose to come on 11th May 2015. I also got request no. 15051004369 on my mobile on 11th May 2015. But no one came. Then again I contacted Sanat Electronics in Borivali West. They told that person will come...
Complaint comments Read comments Complaint category Other

Hitachi - Call, break down

User
 pravin1258 on May 19, 2015
I had booked the complain of break down of my HITACHI AC and it is on AMC, YOUR PEOPLE HAVE TAKEN AC ON THEIR WORK SHOP AT KARPURI PURAM, SAHIBABAD, GHAZIABAD, dated 21/04/15 but no one taking resonsibility and updating status of our complain, now we again register complain dated 11th may, reference no 15051103155 and now several people have callled up but nobody have any reply.Please look into the matter and revert on my id pravin@aplpl.co.in and mobile no 09999908344

best regards
Pravin...
Complaint comments Read comments Complaint category Appliances

Hitachi - Hitachi 1.5 ton split ac

User
 biraja panda on May 18, 2015
After installation of new Hitaichi 1.5 ton split ac, model-1.5 ton split ac RAC318HUD the machine gives extra sound(noisy). I have already registered complaint on dt 24th april 2015 vide complaint no-15042403792 of your service center.unfortunately till date none has attended from company side....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - complaint against your worker

User
 shantanu017 on May 17, 2015
your air conditioner installer named kashif from sector 14 gurgoan office came to install my ac. 1.5 week back he didnt install my ac properly and took 1700 rs for which didnt get any bill he gave me his number and called him many time from which he use to lie to me he is thug and lier and because of your employee i have to suffer i hae to sleep in hot weather in this summers being your loyal custome.. i m hoping a strict action against him or else i have to take a strict legal action against your comapny yours sincerly mahendri...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - AC installed in Unnao , UP 2 years back with water dripping problem still not addressed ..

User
 Mohd Maroof Khan on May 14, 2015
Respected Team, My Name is Mohd Maroof and i belong to Unnao Uttar Pradesh. I have purchased a Split AC 2 yeras back from Kanpur ( Make - Hitachi ).. Since the time it is installed it has water dripping and less cooling problem.. Many times i have called Hitachi Customer care but no ones visits to rectify it. Please look into the matter Rgds, Maroof 7573023072...
Complaint comments Read comments Complaint category Appliances

Hitachi - Poor Service and Poor product quality

User
 Sagar1707 on May 13, 2015
Hi. I bought Hitachi AC and have registered for Service for the same. Its almost been 3 days there is no executive or the technician as I was facing problem with the AC. This is not the first time. Last time as well i had to complain at 4 times only then executive came. Also there is some fault with the AC but no one has come to address the issue. Pathetic service and poor product quality. Not at all satisfied with Hitachi. If company cares about their customers I dont think I would be writing this mail and asking them to come and fix my AC....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - FAKE PROMISES & POOR SERVICES

User
 Priyaa Sharma on May 10, 2015
I am an owner of so called HITACHI A/C which i bought on may 2014 from Sargam Electronics.I got three free services from the company out of which i was served with the only ONE.I called the CC a number of times & been given the reference no for next two services but there is no workout on those ref no's.even for which i complained them too but even after my so many reminder calls my A/c is still pending for its servicing... My basic question is THAT IF COMPANY IS NOT LIABLE FOR MEETING SUCH HIGH CUSTOMER SATISFACTION THEN THEY SHOULD TEACH THEIR CC EXECUTIVES ALSO THE SAME THING. THERE ARE TWO...
Complaint comments Read comments Complaint category House, Apartment Rental

Hitachi - Faulty product. Customer service just to harass

User
 Punit U Aggarwal on May 8, 2015
Purchased a hitachi fridge in 2015. It was expensive compared to other brands. But i thought its a better product. And hitachi proved me wrong. Their service is icing on the cake. No other brand can beat them in bad service. The fridge stopped working in less then a year. A on calling customer care they bluntly for 2 days didnt take the request as their systems were not working. Finally wrote a mail then the complain got registered. Kept following up and writing mails but the call got attended after 6 days of registering it. That too due to continuous followups. Their technicians dont even bother...
Complaint comments Read comments Complaint category Refrigerators

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