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Hitachi Customer Care

Hitachi

9th Floor, Abhijeet, Mithakhali Six Roads
Ahmedabad
Ahmedabad District
Gujarat
India - 380006

Customer Care Phone Numbers and Contacts

Phone:+91 79 3041 4800

Head Office & Works

Hitachi Complex, Karan Nagar Kadi
Dist. Mehsana - 382727 Gujarat, India
Tel No. +91 27 6427 7571

Corporate Office

A-15, Mohan Co-operative Industrial Estate, Mathura Road
New Delhi, India
Tel No. +91 11 2699 1361 / +91 11 2699 1362 / +91 11 2699 1363
 

Hitachi Complaints & Reviews

Hitachi - Rather than complaint it a querry for the help

User
 beebek on Sep 15, 2014
Hi am using the 500GB harddisk form the Hitachi S/N 71GGLB8C my disk didnt read and i couldnot retriive my valuable information from this. so i would like to request you suggest me the ways how could i resolve this problem. The device when connected in compter shows the device connected in the USB Port but it doesnot load in the my computer. Pls provide me the assistance to get those datas from the device. Pls waiting for your response soon...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Service centre not responding to the complaints

User
 Nishasuvina on Sep 13, 2014
My 1st complaint for my ac which after doing is leaking and not working on complaint to dubeyji of trucul has not responded for last one week. My 2nd complaint for other ac has not been attended since 29 th of August .the information regarding completion of complaint has been sent by SMS when actually nobody attended.on repeated calls to call centre of hitachi sicnr last many days nobody has neither called or attended the complaint. Pl look into the matter on urgent basis since your service centre is not up to the mark and spoiling hitachis reputation I wish hitachi had proper service centres!!!...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Not attending complaint after several reminders

User
 anabbhat on Sep 12, 2014
I am having one 1.5 Ton split AC of Hitachi. On 01.09.14 I gave complaint to their customer care number (07930414747) regarding water seepage from the indoor unit of the AC (complaint no. 14090100017). Next week nobody turned up. I again talked to their customer care number on 08.09.14. They told that they will take care. Nothing happened. On 10.09.14 I talked again to the customer care number. Same reply. Then I took the phone no. of Vizag Service Center from them for direct interaction. The agency is Hema Aircon Systems & Service (phone no. 9493799793). When I contacted them, they denied receiving...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - AC Service Unattended.

User
 Abhishek_N_Jain on Sep 9, 2014
I made a AC service request (14082200841) on 22.08.14, which remain unattended till 05.09.14 on sending an email the same day I received a call from there authorised dealer in Vadodara Rg's that the request will get attended by 06.09.14 following which I received a message from Hitachi that the service request is closed, however no service was provided on 06.09.14 and on showing displeasure I was told by dealer arrogantly that have your service attended by Hitachi only, I made a second service request (14090800843) same day and again I received a message on 09.09.14 that the service request...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - customer service complaint of hitachi 2 ton split ac

User
 garg.caamit@gmail.com on Sep 8, 2014
Mr. SHOJI TSUBOKUTA Managing Director (DIN 06718928) HITACHI HOME AND LIFE SOLUTIONS (INDIA ) LIMITED CIN - L29300GJ1984PLC007470 Office Address: 9th Floor, Abhijeet, Mithakhali Six Roads, Ahmedabad: 380 006 Residential Address: B/203, PANCHAMVRUT, , BEHIND AKASHNEEM BUNGLOWS, VASTRAPUR, AHMEDABAD, 380053, Gujarat, INDIA Dear Mr. Tsubokuta, I wish to start with my brief introduction. My name is Varun Agarwal, 24 year of age boy, who just started his small business in Bulandshahar city (State – Uttar Pradesh). Through media ads, I come to know about...
Complaint comments Read comments [1] Complaint category Appliances

Hitachi - Refrigerator Ice Making Issue

User
 Nikhil08111991 on Sep 8, 2014
I had purchased Hitachi refrigerator with unit serial number 2160700326. Registered mobile number being 9444053999. My first complain was registered around June second week for the problem. Unskilled technicians from the Chennai branch had visited us and taken the fridge for one week to their workshop telling gas leakage. I got the fridge and the problem still continued, so raised repeated complains and sent mails to the customer care department. Till date the problem is not solved. Every time a technician comes and says this spare is to be replaced and charges the bill on me. The following are...
Complaint comments Read comments Complaint category Refrigerators

Hitachi - Defective Refrigerator Model No. SG37BPND GS

User
 navneetdubai on Sep 3, 2014
Hi, I bought a brand new Hitachi Refrigerator on the 9th of May 2014 (Model: SG37BPND GS). This hitachi product is registered under the name of Mr. Navneet Gupta (Contact No. +919871369763). I have filed repeated complaints to the hitachi customer care. Over a span of 5 months. I have repeatedly had several "senior" technician come and "fix" the issue which resulted in no improvement of the refrigerator's cooling. The produce we store keeps getting spoilt and the company does not acknowledge our claim for a replacement on the item. I come here in great dispair as I was expecting a much better...
Complaint comments Read comments Complaint category Refrigerators

Hitachi - Other people working in the name of hitachi

User
 Nishasuvina on Aug 30, 2014
Filed a complaint for non cooling of my concealed split ac 2 ton. From hitachi no body responded but I got a call from mr Dubey who was from trucul inc d48 sec 10 noida that he is from hitachi and he has been given the job .so he started the work .he said that the cooling coil needs to be changed asked for Rs 7500 for the same then probably he repaired the old coil and fixed it. By this time I realised that I am being cheated by this company. He made me talk to mr Manish from hitachi pl check anybody working by this name. So final thing is that I have been cheated in the name of hitachi.. Kindly...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - over charged company

User
 shaikh107 on Aug 26, 2014
Hitachi is one the over charged company for service there person don't have sense to talk with customer and Hitachi want to become milliner in one day they don't want o keep customer retionship.one one of the worst company in service over charged product and services...dont buy it better to go for some other A/C those who have good service support and good manners with customers >>>>>>>>>>>>>>...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Low quality products and poor customer service

User
 MANAV_GOEL on Aug 21, 2014
Hi had bought a hitachi split air conditioner in april 2014 and it worked fine for 3 months . I had complained hitachi for cooling problem in my air conditioner on 24th july . A technician came and told me that there was a problem in the motor and it needs to be replaced. He didnt commit about the time needed for replacement.
I wrote several mails to hitachi about my ac and they just replied " your problem will be solved shortly ".
Till date i have no update on my problem .

I had to get a new a/c installed because of this problem.
The hitachi a/c is...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Noisy Window Air Conditioner - HITACHI

User
 nitinbakshi1979 on Aug 13, 2014
Dear Team I request you to please register my complaint regarding my Hitachi Window Airconditioner, purchased in Feb 2014. Since the AC was started in April 2014, there is a problem in the Airconditioner, always there is a cracking sound in it. The complaint was done and the Engineer came and said that the Thermacol is Loose and i have applied the Tape. Again after a day the noise started coming I again registered my complaint and then the Engineer came and said that the fan was loose & I have tighten the same. After a day again the noise again started coming and till that time when...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Very bad service

User
 raganu89 on Aug 11, 2014
We have bought Hitachi Split AC on june 2014. Within a 2 month we are facing the issue of water leakage and ac is not working at all. Dealer telling that its now company responsibility and hitachi customer care is not responding well. After logging complaint their is no technician come till now. After calling customer care again they respond like your problem is resolved from our end.my complaint no is 14080702225 .Please resolve my issue. My no is 9997094129....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Air conditioner not working

User
 gopia on Aug 3, 2014
We have bought Hitachi Split AC on oct.2012.Last 9 Months Water leakage and Ice dropping in the ac unit occured.After water wash of that unit problem started.After a repeated follow up with service centres, They diagonise that Gas was empty and the cost has to beared by us.Since their improper diagonise of the unit the problem was happened.We are verymuch frustrated and depressed.
Kindly do the neeful for proper compensation.My Hitachi registered Mobile No is 9444115091....
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi AC - worst service

User
 john.paul on Jul 27, 2014
my hitachi ac remote was not functioning i registered a complaint with the hitachi the complaint no is 14062502740.after a week a service technician came he reset the remote and it started working..then the technician said the gas is less.i am a marine engnr n i hav knowledge abt refrigration system. isaid just looking at the fins hw cud u say lik that. u reduce the temp in remote n showe me.then he did something n fuse got blown n he said nw u hav to change the pcb.i said u countinously pressed the instant start button after tht only the fuse blown.he said he will come 2mrow n see he never came.i...
Complaint comments Read comments Complaint category Appliances

Hitachi - Foolish technicians with Hitachi

User
 jassida on Jul 23, 2014
What I have faced is a clear indication of companies trying to save money by hiring stupid people as technicians who have no knowledge of work assigned to them. I bought a 1.5 ton window AC of Hitachi make in the month of February 2012. The same was installed by technicians sent by hitachi (Monu +91 9769774112). He did not remove the stopper from the outlet meant to drain water that accumulates on the AC floor. Post that twice the same was serviced by Hitachi Technicians on different times who still did not remove the stopper. In the end what happens, with just 1 big rain the entire floor of AC...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - Problem In Split AC

User
 rash86 on Jul 23, 2014
Hello This is regarding request number 14072101504 I raised on 21st July 2014.The problem is gas leakage due to which cooling is not proper and there is some problem in display settings due to which my iclean is also not working. I have a split ac 1.5 ton and the model is iclean one. Now I would like to bring your attention to few things, I bought this split ac last year probably in october- november and hardly used it for a month. Then in 2014 summers came and we started using the spilt ac and realised that there was a gas leakage since last summer and the same was rectified in May 2014.I...
Complaint comments Read comments Complaint category Appliances

Hitachi - about bad experience of hitachi service

User
 u v s rathore on Jul 22, 2014
comp. no 14071200050 dated 12.07.14 has not been resolved yet<22.07.14> despite of many calls. it shoes very bad service of hitachi and i will spread it by social network that not to buy any hitachi product. i purchased an ace inverter ac few days ago and its cooling is not proper fron very first day. kindly resolve my problum either i will throw it away....
Complaint comments Read comments Complaint category Government Organizations

Hitachi - BUY HITACHI TO GET FREE HARASEMENT AND NON REPAIRABLE PRODUCT

User
 Rohitcp on Jul 18, 2014
HITACHI WAKE UP AND STOP CHEATING CUSTOMERS. YOU GUYS ARE PATHETIC WITH NO CUSTOMER SERVICE DEPARTMENT. ITS BEEN MORE THAN 2 MONTHS AND THE DAMN AIR CONDITIONERS DOES NOT WORK EVEN AFTER BEIN SENT TO YOUR SERVICE CENTER. YOU GUYS SHOULD SHUT YOUR COMPANY ASAP...
Complaint comments Read comments Complaint category Electronics & Appliances

Hitachi - 1.2t split ac gas leakage in 15 months

User
 ASHIM RAJAK on Jul 17, 2014
I buy 1.2t spilt ac follow me invoice no JKI/1061/12-13 on 24/03/2013, after installation or in one year warrenty priod two free service they did not check gas pressere, last free serrvice on 5th april2013 they only wash indor filter.On 12th july I found the ac is giving hot air, on complain service man atten on16th july & told the gas pressere is zero, they took Rs 250 for attending &demanding more Rs3000 fr gas, I did not agree.I am thinking now why I go for no 1 brand . Is it its quality?...
Complaint comments Read comments Complaint category Products & Services

Hitachi - New unit purchased which is damaged and is not working at all

User
 Raulthakur on Jul 17, 2014
I purchased a new split ac 1.5 tonne. But when the box was opened it was damaged and is notworking on installation. A complaint has been lodged with the customer care but i received no response from your side. My complaint number is 14071600751. Please get the unit replaced at the earliest. Regards Arjun 9990888887...
Complaint comments Read comments Complaint category Electronics & Appliances

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