Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

Complain no: [protected] / [protected] / [protected]

we regret to say that very very poor service from johnson and control service centre, . whether we given Semi AMC of the machine, but one of AC at PURULIA DH still breakdown from last 2 and half months, which is really pathetic.
the machine is still not working for only leakage and replacement of Motor. Continually contact with area assistant mgr Mr. Subha Das, but...

I have been facing the breakdown of the ac from past 2 months. The technician comes every time and without completely monitoring the issue they leave. Every time they say that some part is needed to change and after that i have to wait for 10 days minimum. After replacing the parts also the problem persists. Now the current complaint [protected] is opened from 22nd june and the technician informed that he needs to change the motherboard and...

Hi
I have purchased a split 1.5 ton ac from hitachi ras318iwd (3star) from vijay sales on 10 th june 2017 from gurgaon

After the purchase the installation took 7 days and got installed on 17th june where as tat claimed by hitachi is 48 hours.
Anyways, the engineer from hiitachi 3rd party agency vr aircon engineers, gurgaon took pain to visit my place to get this ac installed. They didnt took pain to take me through...

Worst services ever seen. I have taken 3 ac's from hitachi and i was promised free installation on it. After purchase someone from service team called me for the installation and said it will be chargeable. I have send them the invoice stating free installation on which they said we cannot help you talk to showroom people from where you bought them. What a pathetic after sale service. Its been almost a week ac's are lying and no one is helping...

I have a window ac - 1.5tr hitachi kaze standard - raw318ksd which was bought in year june 2012.
Ac was working fine until april 2017 when we started having problems with cooling of ac, service request was opened and service executive named firoz visited the premises and said that the problem is with the capacitor of the ac and replaced the capacitor and took rs 750/- for capacitor and visiting charges as rs 400/- (Dated 14/4/2017).br...

Been almost 2 weeks our just 1 year old shiny hitachi refrigrator has broken down. This the second time issue in just one year okd fridge. Tired of calling hitachi customer care - absolutely of no use. Just same answer everytime, no one visits u ever. Frustrated to core, regretting decision to buy hitachi. How can someone stay even for single day without eefrigartor in such summer...

My complaint for 3 door fridge pending since 1st june. The service people managing faridabad area are the worst people, the service head mr tarun and service guy manoj kumar are bluffing us from last 17 days. They must be sacked from their job for not performing their duties. Do you realize what it means without fridge in this heat.

Buying hitachi product is the biggest worst decision. Never ever buy hitachi....

I would like to bring to your notice that i registered break down of my split ac, model rauo 14 hpd, on 17th january, 2017 through web portal. Since then my complaint/request is unresolved.
Against my complaint, local franchisee deputed service technician twice in the month of january, 2017 to diagnose the problem and to trace the error code. Later i was offered quotation for required spares namely pcb & smps. While discussing with...

Sir, i have purchased hitachi split ac from malhotra electronics jacobpura gurgaon. But it is not working properly since the date of purchase and totally defective piece, which hitachi engineers could not repair. So much water is coming out inside the room and their engineers were failed to resolved this problem. I am calling them and paying on each and every time but hitachi engineers are unable to resolve the problem. Their engineer broken...

Hi i m lakhvir kumar from jalandhar punjab. I had register for ac service on tuesday 11 am but nobody attended till friday. I had tried to contact with local office but not succeed. Then i made complaint and that i had received a call on saturday but i was out of town they said they will attend on sunday but nobody attended yet. Please check the status of my service and complaint. I had also try in your customer care today and he said the...

We booked an ac from great eastern dhakuria on 25.5.17 which was told to be delivered after 3-4 days but they delivered it after 10-12 days. After unpacking the indoor unit, we saw that there is a scratch on the indoor machine, the runner was defective, runner was defective, remote is defective, remote screen is full with scratch. I want a replacement of my item. I have never seen such worthless company like hitachi. I want my replacement...

Sir maine[protected] ko ac liya aur ac usi din jal gayi dukandar ke dwara meri koi help nhi ho rahi hai.. Aur hme bar bar paresan kiya ja raha hai aur hme wo log dhamki bhi de rahe hai ki jo karna hai wo kar lo hm ac nhi change karenge pls sir ap hi meri kuch help kijiye hm bahut hi paresan ho gye hai pls.. Sir ap hi bataiye hmne unko 35000 rupye + instalesan chaege 2500 rupye de diye par wo ab tk meri koi help nhi kar rahe hai ulta mujhse...

Sir.. I am purchasing one 3 door fridge 1 1/2 yrs ago.. But after 45 day it is not working. So many engeneers.. Technitian.. From hitachi service center came in my house.... They repair this fridge.. But after 10 days.. Fridge is same condition.. Warrwnty has gone.. Last 8=3-2017.. Yr tech has come.. Repar.. But same result.. What can i do.. Throwing to dustbin.. I am frustated now... Prob.. Fridge is not cooling properly.. Fan is not working.....

Pathetic customer care to resolve the issue of non cooling in a brand new split ac which was bought in november 2016 and has been giving continuous problems after the same was switched on in the summers. Logged in call 3 times - first on 18th may then on 27th may. Both times shah air conditioner unable to resolve the issue and complaint closed while problems comes back again in 2 days of not cooling. Third time customer compliant filed on...

Last week in midst of the biggest heat wave gujarat/ vadodara is experiencing one of the air conditioner's stopped working.

On subsequent complaint to the hitachi service st, my parents were informed that this air conditioner has a faulty blower which is causing problems. Now its been 5 days but the blower has not been replaced nor a satisfactory answer as to the turn around time for this has been given to my parents causing...

Sir, i have purchased hitachi split ac from malhotra electronics jacobpura gurgaon. But it is not working properly since the date of purchase and totally defective piece, which hitachi engineers could not repair. So much water is coming out inside the room and their engineers were failed to resolved this problem. I am calling them and paying on each and every time but hitachi engineers are unable to resolve the problem. Their engineer broken...

Hi,
When I made my home about 4 years back I purchased Hitachi Air Conditions for my home thinking that Hitachi Home Ac’s are the best as advertised but contrary to my thought it turned out to be night mare for me and now I regret why I purchased Hitachi Ac’s and I tell the same to all whom I know.
Since I purchased the AC’s it made horrible sound when it is switched ON as if it is going to burst, I made several complaint...

I am very disappointed from the irresponsible behaviour of the service center of peenya, bangalore
I have registered "request for installing split ac" in my new house. On 26th may'17 (Registered mobile no. [protected])
Pls. Note following points:
1. On 27th may (Saturday), i was called by concerned person of hitachi, peenya, bangalore, telling me to be available in the house. So, i was available whole day, but no technician...

Sir,

We bought hitachi air
Conditioner (Hitachi sac zunoh 300f rau5181vd -1.5t 5s) on 12th march 2016 and our
Expectations were very high, but we ended up in regestering service
Complaints so many times that sometimes we doubt if we really bought a
Brand new ac spending 55 k... It stops working every now and then, whenever
The technicians come and repair it will run for few days and again...

Hitachi has a very poor response to resolve the long pending issues. Despite several complaint logged like [protected], [protected] etc and many others. These are being closed in system without attending / resolving the issue. Huge noise and faulty swing are the main issues that hitachi is unable to resolve. Issues are referred to rajesh nagari, satish nair many times without any fruitful response....