Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

Invoice:saf02a[protected], purchased on:[protected]

I purchased this hitachi inverter ac from croma sion, mumbai outlet on the above mentioned date.

Ac provided by hitachi is defective and is emitting bad smell. I have complained over 20 times to hitachi for fixing this and they are unable to fix it.

I need a full refund on my purchase immediately. Escalate this matter at the highest level.br...

Dear All,
I purchased two split AC units of Hitachi in the year 2015. Both the units had some manufacturing defects that's why I started getting cooling problems in both the units after installation . I highlighted the concerns to top management of Hitachi India within the one year warranty period but all in vain . Now they are asking me to pay Rs 20, 000/- for repair of both AC units
Which is totally unfair & unethical business...

Hello,

1. Buying AC of HITACHI BRAAAAND
a. Bought Hitachi AC from Sales India, Delivery happens very next day i.e. 26 March 2017

2. Installing
a. Technician came next i.e. on 28 th March and Installed the AC.
b. He started AC for Demo, but after some time AC got tripped,
c. After trying again and again he told me that there is a fault in residence wiring and needs to verified by electricianbr...

[protected] - complaint nmbr - 30 march 2017 - 6:46pm

hi
m just a normal consumer of a single product of Hitachi (a window ac), its

a simple question to Hitachi management located at various location

Globally ..
on 28th march 2017, i registered a regular service request ...on 30th your

Engineer visited & meanwhile servicing brokedown a part of my well
br...

The Hitachi service centre failed to keep its commitment of installation of AC at the committed time, which resulted in its installation postponed for atleast 2 weeks now.

The service engineer stopped picking up the phone despite committing a time for installation.

I spoiled entire day sitting at home waiting for him and he didn't turn up.

Now I want Hitachi to take its product (duly packed as...

This is to escalate the cooling issue of my 1 Ton AC referred in the attached purchase invoice. It was bought on 5.11.15. See attached bill.

This AC has issues in cooling right from beginning. I had raised a service request in April 16 ([protected] & [protected]) in warranty and technician visited my home for inspection. He found low gas pressure and he filled the gas. I insisted to check for leakage, but he was adamant to...

Dear Concerned,

It is really ridiculous that I have been contacting you for last 4-5 days but nothing has happened.

As earlier I informed you that I have not got any update. The frustration level is very high. I did not expect to such a Brand i.e. Hitachi. But, it is really shameful and embarrassing for me that I have chosen such brand in which no one cares for their customer.

Very bad experience...

My lodged a service request for 1.5 ton split AC under warranty in 24th march 2017
Later reminded them again on 26th march and 27th march
Till date no service engineer visited or contacted me.
Pathetic service.
Is it because it is a free service and they would come come running if it were paid one?
My registered mobile is [protected]
Complaint no [protected]...

I purchased HITACHI WINDOWS AC 1.5T last year on 16th March 2016. I didn't uses any free service out of 3 . But since last 3 day after registering for AC service no one turn up. Today I got call they said because you purchase date was 16th March which is 9 days more then a year we won't offer free service
This is rediculous I brought in March 2016 and not avail any service this need to think by company. I feel Hitachi do not value...

Hello,

I have bought this (Split ac RAU312HUD ) ac around 2 years back and installed 1 year back almost. Installation was late due to some renovation work.

Being one of the best company Hitachi for ac i chose to buy this model at premium cost from your mulund, mumbai outlet of kohinoor. In the first 6 month, the machine worked fine but suddenly it stopped working. Then i had to replace the control panel under...

I am an Advocate, book a service and one unskilled (like to be minor) helper namely Sourav Das mobile No.[protected] came to my house and during service he break down the air swing lever. thereafter said Sourav contacted his office/service centre and owner Sujan Pal mobile No.[protected] assured me that he will repair my AC within 2 to 3 days. some one called me and instructed me that he will repair my AC, but before that I have to book a Break...

Malfunctioning of Refrigerator -R-VG540PND3-GGR (2 DOOR 489L) INVERTER-2015, Item Code 10128999, PURCHASED BY MR. RAS BIHARI SHARMA, MAHARANI FARM JAIPUR

Ref: Bill with reference for the above mentioned services, Serial No.: 10420; Customer Code: 627910; Invoice No.403 dated 11/07/2015; Order No. 1501861 dated 11/09/2015

That we purchased above refrigerator under replacement on 11/09/2015 from your Branch office...

Respected hitachi management group am here to give notice to you that your dealer from pondicherry named COMFORT AIRTECH, they made a contract to install 66 tonnes of ductable ceiling suspended centalised A/C 4 units each of 16.5 tonnes in our marriage hall named KNT Mahal, indira nagar neyveli..All completed successfully by April 2016, from our side there is no pending payments.now they are demanding more than 1.5 lakh rupees more that what...

Hello sir,
Iam N SETHU having two AC with 1.5 ton capacity. On that one AC is in AMC
Yesterday before I just booked my service. Yesterday they came from service center (palaniyappan nagar, virugambakkam, Chennai). And they opened my inner unit and they said me there is a leakage in evaporator coil sir so we want to welded it to arrest the leakage and the cost will be 2750 without transportation cost. And I told sir u can remove...

I have purchased ac, hitachi rau418hud, ean#:[protected] from reliace retail ltd., burdwan-713101, w. B. India.
My relationship id: [protected]dt. 05.04.2016 (Bill attached with this mail)

It was commited by store that, 1st year there is three times free servecing by the company.

But unfortunately till date they have not provided me the same.

I and my wife both have called and visited...

I would like to bring into your notice that I received a call from Cool Breeze HVAC a company based in Borivali East as they gave me the offer for AMC contract for 4 nos of Hiatchi Split and said that they are authorised Hitachi Service provider, but as I enquired with my friend that the company called Excel Service is Hitachi Authorised, so I called their executive and told about it so they said yes its the same company.
The policy...

Hi,

I have purchased Hitachi fridge and within 6 months it starts giving trouble, I have start contacted customer care but they did temporarily solution and said it will not happen but still I having the same issue and there is no resolution for the same.
calling customer care but no one is coming even automated voice mail is saying compain registered.
Can some one please help me on the same.

Thanksbr...

Excel Service took AMC for my 4 nos Split Units and has not given a single service as they dont have proper technician to attend or ressovle my nocooling complaint which is pending from past 1 month .
Why Hitachi being a brand name appoint such service provider to spoil their name.
Worst ever experience I have faced buying Hitachi Ac, As they have appointed cheaters to run their business...

On 1st feb and 5 feb I have requested service 2 times for, but still there is no one came and i recd a msg, service is done.
Aftr that i have done mail on 8 feb still there is no one came..
The hitachi tag line
World class ac with worst service .

Then i call to the person, the ac from i purchased, to him i said all my problems and he told me i wil talk to the hitachi....

I have a Hitachi ace cutout model taken in 2015 march.I found swing blade of a/c not working from last 6months.I contact nearest service Centre Bharat Refrigeration in bokaro steel city & report ed minimum 6 times.But always they said that swing blade not come so that they can't replace it. I do n't understand Hitachi spare parts not available last 6 months.kindly take action so that swing Blade will change immediately.I am PK Mishra, qrs...