Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

We contracted annual maintenance for 2 spilit AC at 11th Dec. I asked to them full cover maintenance. Mr. Bilal said it can be covered everything, I don't have to pay even 1 paisa in any condition.House keeper also has heard it with me. He left me receipt of 5, 194/- for 2 ton AC, 4, 973/- for 1.5 AC by Air Cool Systems, and said he would send contract paper after. A few days after I got receipt of 4, 475/- and 4, 675/- for both.and term...

Bought the fridge in June 2016. Since then it's been repaired 4 times and every time 2 days after repair the issue is the same.It just doesn't stop making noise and ice in the vegetable tray n behind in the fridge.
I was told a noise is normal.Imagine a Japanese company n noise normal. Encl video for noise.
I need a replacement of the unit. I really think k the problem is unfixable....

This is satyawrat yadav from jabalpur (M. P) i purchased a tata hitachi 220 machine on february within the duration of 10 months its bucket got cracked which is under warranty and the company office of jabalpur is not providing me a new bucket and they haven't inspectioned the bucket properly. I am repetitively asking them for a new bucket but they are denying my request i request you to please help me or i am free to to file a case in consumer...

Dear Team The purchase of Hitachi inverter ac was done at Croma six months ago but no proper service given whenever technician came for resolving complaints. Latest complaint was raised on 23rd november but till date no resolution given. Have been calling the service Centre number given by Hitachi customer care but no one visited from there in past two weeks. Fed up buying this product....

I purchased two hitachi split 1.50 ton ac in which one found manufacturing defect sppiting of water and engineers came to visit and last they told me to replace indoor unit before about 3 months but till now no any one come and don't replace my indoor unit i contacted many times on telephone but they don't give me any appropriate reply any time .
So please help me

complaint no:- [protected]

thanks
rajesh...

I placed an online order for refrigerator vide my order id: hhli-20958, dated october 29, 2016 through hitachi e-shop for hitachi french bottom freezer series french bottom freezer r-wb480pnd2- (Gbk). Before placing the order, your customer service department informed me that if order on hitachi e-shop, the delivery will be made within 7-8 days. It is very much regretted that even after 17 days, there is no sign of any expected delivery in...

Hitachi as Brand is not good in service. I brought 1.0 ton Inverter ac thinking saving electricity and from day one cooling issue and Technician does some temporary repair work and again after months time cooling Drops! One day I was surprised as machine got breakdown and Techician told me ODU controller needs to be replace which cost almost 40% of machine value and this happen just crossing one year warranty of company ie. after 15months....

I had purchased the window ac (product no w1.5318kvdi/ chasis no d200069510115327130582) on 14 july 2015 but since then, i have been complaining about the control panel issue which is getting conked off every 3 months. during warranty period, hitachi did change the panel at their cost but my request to them was to change the product. they did not change the product but assured me that the problem will not get repeated but as luck would have...

Dear Sir,

I am hereby to submit my complaint regarding Hitachi Refrigerator-Freezer. Kindly note that in my refrigerator ice maker is not making ice now a days. So we having so much inconvenience bcoz of it. Please do the needful & tell me any solution which I should apply on it. Product details is as below:-

Hitachi Refrigerator-Freezer
R-W660FPND3X

Rated Voltage 230 V 50 Hz
Rated...

Hi,

I purchased hitachi 5 star window 1.5 ton AC roughly 2 years ago and Right from first month of purchase the AC given to me has been working pathetic.

Problems from 1st month:
1. AC cooling pathetic
2. The noise created by AC is extremely high
3. The auto cutoff that happens in the AC creates sound as if the machine is breaking down and some machine parts will fall on me as AC is right...

Team,

I purchased new hitachi a/c 1.5 ton (Zunoh3200frau318awd) on 10th oct 2016, invoice no:24925, 12th of oct 2016 technician from hitachi came and made the installation, and try switch on the unit but it's not working. He tried to solve the problem he couldn't. Finally he said that power panel was not working sir, i will inform to our electrician from hitachi and they will come and rectify. Same day one mr. Ravi (Mobile...

Purchased an hitachi air conditioner 1.2 ton split ac from snapdeal.com on 29/08/2016, due to excessive delay from the company in installation the 7 day return policy of snapdeal.com could not be acomplished. Post installation the ac worked only once and after repeated calls and complaints posted at htachi website a service engineer was finally sent home on 13/09/2016, on inspection i was informed that the part is faulty and would need to...

We have two hitachi ac which we bought last year along with 1 year amc for both ac, where we were told that if any issue occurred in this year will be dealt asap by hitachi new delhi team.

Last week one of my hitachi ac was not working. A new delhi hitachi team member came to my house & suggested that a circuit board is damaged and he will replace. It look hom 2 days to do that.

Then even after changing the circuit...

Lack of response even after giving complaint
I deeply regret to bring to your notice on the poor response from the service department of Hitach India. I would like to bring to your kind attention that I had raised a complaint on 29th September, 2016 with Request No : [protected] for my refrigerator which was attended on 30th Sept 2016 & the service engineer attended and said that the circuit needs to be replaced. And after that till...

I have bought Hitachi AC in Jun-14 and have been having issues related to their service. Earlier I thought it was the issue related to dealer. So, I decided to complain to company directly. However, interacting with them was even more terrible.

Recently, I have been having service related complaint with Hitachi which I raised to their customer care on 16-Sep.

Problem was: AC is not providing sufficient cooling....

I have lodged a complaint on 13.09.2016. Complaint no. is-[protected].I have been informed that its parts are not available and will be available shortly. It is very strange that a reputed company like you is showing irresponsible behavior and is not taking any steps to resolve the dispute. I earnestly request you to take immediate steps to resolve the dispute failing which I have no option but to approach consumer court ....

Not Cooling A/C
Defective AC
Purchased Hitachi window AC by mistake and now repenting since the said AC which is having a manufacturing defect and always PCB plug is not worked (Twice a year and it takes one month to replace) / Not Cooling well (Last six months) and water dripping through moisture on the base of the AC even after the installation done by the company technicians is not attended properly by Hitachi Service Center...

I have taken amc for my ac from you. On malfunctioning the machine i have lodged a complaint to your complaint cell on 13.09.2016. On receipt of complain i have been given complaint no.-[protected] but till date the defective part of my machine is not replaced. Kindly attend the complaint urgently and take me to comfort of ac for the remaining hot period....

I have bought a hitachi window ac of 1ton from kings electronics. It was not cooling properly when i had switched it on at first time. I did request the service centre & they found pcb defective. The technician took the pcb to be replaced. But it has been almost 2 weeks problem have not been fixed yet. I want a replacement for my ac which was supplied defective....

To,
Director,
M/s. Hitachi air conditioner,

Sub: non. Working of air confectioner of hitachi split ac 1.5 tn. Invo-518-iwea-new.

Sir,

In above mentioned subject, i the customer prakash g. Tokarkar, purchased two hitachi split ac 1.5 tn. Invo-518-iwea-new. From sales corner (Baroda) pvt. Ltd., old padra road, vadodara on 16.05.2016.

At the time of my order booked...