Hitachi — complaint not attended

Address:New Delhi, Delhi

i purchased hitachi sugoi 1.5 ton air conditioner from sargam electronics laxmi nagar delhi in first week of may 2014. on 05/06/2014 the ac stopped cooling. i lodged complaint on there call center no.[protected] same day and they promised engineer will come in 48hrs. but today 5 days past till no one showed up and call centre people saying sorry they will get the complaint attended asap. i purchased one of the most expensive air conditioner in market but with such a service i wont recommend anybody to go with HITACHI AC.
Was this information helpful?
No (0)
Yes (0)
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Jun 10, 2014
Updated by samyakjain
i purchased hitachi sugoi 1.5 ton air conditioner from sargam electronics laxmi nagar delhi in first week of may 2014. on 05/06/2014 the ac stopped cooling. i lodged complaint on there call center no.[protected] same day and they promised engineer will come in 48hrs. but today 5 days past till no one showed up and call centre people saying sorry they will get the complaint attended asap. i purchased one of the most expensive air conditioner in market but with such a service i wont recommend anybody to go with HITACHI AC.

complain no. [protected] date 05/06/2014
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information