Hitachi — Dead RAT 518 HUD

Address:

New Delhi, Delhi

My RAT 518 HUD is dead sice Saturday Evening. It was not turning on even though the Voltage Stablizer was giving the desired output. Yesterday sunday i raised the complaint with docket number [protected]. I requested the dealer to get this done on sunday itself but he said HOTACHI dont WOrk on SUndays. Today in Morning a person calls me and ask me what the problem. I said its dead and I dont know More apart from this. I adviced him to come after 3.15 pm and you will find the person at home. he came and checked and said that swing motor is spoiled and thus will be changed and asked me about the bill. Bills were not been traced but we requested him to do the wet service as the entire cooling coil seems to be choked as there is a continuous message of dirty filter displayed on the Panel in front of ac. He showed us tantrums and said that one problem will be entertained at one time. next time he will only come to replace the motor and after that you can again rasie a complaint against the service. One question my wife is alone with a four year old jkid how will she go o market to get the photocopy of the bill for their reference. it is utterly disgusting attitude of your service personals now the problem still persists. I THING I AM A BLOODY FOOL WHO SPEND 38200 INDIAN RUPEES FOR A WINDOW AC AND WITH POOREST OF THE SERVICE POORER THAN LG, SAMSUNG WHIRLPOOL. YOU HAVE A TRACK OF EACH AND EVERY PRODUCT WHICH IS BEING PURCHASED FORM THE AUTHORIZED DEALERS THEN WHY THIS SHEER HARRASSMENT FOR THE CUSTOMERS.